Slaesforce FAQ

how to receive my teams tasks in salesforce

by Destin Gerlach MD Published 2 years ago Updated 2 years ago
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I think I found an answer to this. Instead of creating a custom view, a "Team Activities Dashboard" can be created that can be made available to the user to access while in the app. Once the dashboard component is selected, the underlying report is displayed within a detailed list of each team members task.

Full Answer

What's new in Salesforce for Microsoft Teams?

Add Salesforce Records as Custom Tabs in Microsoft Teams Channels... Enable User Control of Email Notifications for Tasks in Salesforce... Enable Recurring Tasks in Lightning Experience and the Salesforce... Supported File Types for Lightning Email Attachments in Packaging... Social Accounts, Contacts, and Leads: What’s Different or Not...

How to use Salesforce Records in Microsoft Teams?

The Teams users can mention Salesforce records in Teams chats and channels to discuss a case, contact, account, lead, or opportunity. The Teams channel members with access to the Salesforce app can view additional records details without leaving Teams.

How do I Mark a task as complete in Salesforce?

Or, click Mark Complete to mark the task complete. You can also mark tasks complete from any list view. Of course, tasks are also shown in the activity timeline for the record you are looking at, and you can edit them there too. Salesforce Classic includes a calendar to help remind you about appointments.

How do I add a Tasks app to Microsoft Teams?

There are several ways to add an app to Microsoft Teams. For now, the Tasks app will be called "Tasks by Planner and To Do", so type Tasks in the search bar and then select the tile that says Tasks by Planner and To Do. Note: If you don't see Tasks by Planner and To Do, your organization might not have the app turned on.

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How do I access tasks in Salesforce?

Click the App Launcher menu, and enter Tasks in the search box that appears in the popup modal.Click on Tasks.You will be taken to a list of Tasks. On the right of the currently selected list view, you will see a link Create New View.Now your new view displays in Lightning Experience UI.

How do I share tasks in Salesforce?

In Salesforce, you can assign calendar Events and Tasks to yourself and to other Users....Assign an existing activity to another UserClick Edit on the Task or Event.Enter an active User in the 'Assigned To' field.After saving, the User to which the activity is assigned will see the new activity on his or her calendar.

How do I enable tasks in Salesforce?

On the Open Activities related list, click New Task. *. On the Activity History related list, click Log a Call to add a task record with a status of Completed. Salesforce automatically relates the task to the record.

What is the best way to use tasks in Salesforce?

0:094:27Use Tasks to Boost Sales Productivity (Lightning Experience) | SalesforceYouTubeStart of suggested clipEnd of suggested clipIn a split view you can see the whole list and the details of the tasks you have selected with tableMoreIn a split view you can see the whole list and the details of the tasks you have selected with table view each task is a row. In Kanban view each task is an item in a status column.

How do I enable shared activities in Salesforce?

How Do I Enable Shared Activities?Go to Salesforce.From Setup click Customize | Activities | Activity Settings.Activate the checkbox Allow Users to Relate Multiple Contacts to Tasks and Events.Click Save.

Can a task be assigned to a group in Salesforce?

You can assign new Tasks to multiple people, public groups, and queues in Lightning Experience from Task tab, Activity History, or Open Activities related lists.

What is the difference between tasks and activities in Salesforce?

Activities is the term for both Tasks and Events. There is no "Activities" object, there is a "Task" and "Event" object in the API. You can think of Tasks and Events as "Types of Activities". In the UI these records for both objects show up in the "Open Activities" and "Activity History" related lists.

How do I use task manager in Salesforce?

0:263:20How to Use Salesforce for Project Management - YouTubeYouTubeStart of suggested clipEnd of suggested clipOne way you can do this is by creating an onboarding drip campaign with journey builder. This wayMoreOne way you can do this is by creating an onboarding drip campaign with journey builder. This way you can send new emails or push notifications.

What is delegated task in Salesforce?

With delegated tasks we can share the workload, and call on our different skillsets to ensure that efficiency stays top of our list. It also gives us another way to stay in touch while we are all working from home.

How do I see other people's tasks in Salesforce?

If you access to tasks assigned to other users you can see them from the Activity List View. Click on the list icon below the Calendar on the home page. In the list views create a view to see the activities of all assignees.

How do I automatically create tasks in Salesforce?

Navigate to Setup in the top right-hand corner of Salesforce Lightning. Then, in the Platform Tools section, click on Process Automation → Workflow Rules. Now you'll create a new rule – this rule will be a task creation trigger. For our example, set the Object to Task.

How do I complete tasks in Salesforce?

LightningNavigate to Task Tab.Click drop down>Open Task.Click Task Subject.Drop down and click Edit and/or Double Click Status to Completed.Click Save.

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