What is Salesforce Premier?
Premier gives you expert support, help, and offerings designed to accelerate your Salesforce adoption. Premier helps you: Drive adoption. Accelerators and Success Managers provide best practices, adoption strategies, proactive recommendations, and release readiness.
How often is the Salesforce Premier success catalog updated?
Salesforce.com has 3 releases per year, and the Premier Success online catalog is updated regularly to reflect these changes. Consider including Premier introductory course titles into your training plan as a prerequisite for more formalized training.
Can I purchase Premier success only for a subset of users?
A: No, Premier Success is a 1:1 license match and therefore cannot be purchased only for a subset of users within an organization. As described above Premier Success is designed to service the entire organization, not just a single user. Only then can our customers realize tangible benefits from their investment.
What can I do with my Premier points?
Earn more Premier Points on each flight depending on the fare you purchase. Earn Premier Points with car rental in global leading companies. Book the best hotels using your Premier Points.
The Premier Success Experience
If you’re looking for a faster path to getting the most out of Salesforce, the Premier Success Plan is here for you. Customers with Premier Success see much higher value from Salesforce right from the start and throughout their entire Salesforce journey. Premier’s expert-led and expert-designed programs will help you:
Specialized Guidance
With Premier Success, you can rely on specialized guidance from Salesforce to ensure you get the most out of your Salesforce investment. What do we mean by specialized guidance?
Expert Coaching Sessions (formerly Accelerators)
Any fans of MasterClass out there? One of the great things about MasterClass is that you have a unique opportunity to learn from so many experts in their respective fields. Wondering how to cook like the culinary greats? Gordon Ramsay would be a solid choice.
Round-the-Clock, Round-the-World Support
Technical issues arise from time to time and we’re ready to provide help when you need it. Premier customers have direct access to our phone global coverage 24 hours a day, 7 days a week, 365 days a year. To top that, we guarantee a 1-hour initial response for critical issues.
Ask an Expert Office Hours
What do you do if you have a question that requires a deeper understanding? Do you have a unique business challenge? Maybe you want to hear questions and business challenges from customers similar to you? Our Ask an Expert Office Hours are the place for you.
Training Discount
You read that correctly! As a Premier Success customer, you will receive a 25% discount off of Trailhead Academy public classes and bulk certifications.* This includes:
Quiz
1 Which of the following is not one of the key benefits of Premier Success?
Learn new skills with Trailhead
It is amazing to watch Trailblazers introduce themselves to Trailhead and find excitement, not only for learning but also for the Salesforce platform opportunities.
Learning is not a race
No matter what stage you’re at on Trailhead, the Road to Ranger trailmixes are for everyone. Though we recommend working through them in sequential order to help you build on the knowledge you gain along the way.
And learning is a community sport
Sometimes, finding time to dedicate to Trailhead can be tricky. That’s where the Trailblazer Community can help!
The Quest part!
The real reward for becoming a Ranger is, of course, all that learning. But with Trailhead Quests, there’s even more incentive to unlock your Ranger rank.
The Trailblazer Blog
Discover expert insights to help you develop your career, connect with Trailblazers, learn Salesforce, and earn certifications. Explore practical how-to guidance, authentic peer perspectives, and inspiring Trailblazer stories.
