Slaesforce FAQ

how to recover data in salesforce

by Daphne Hirthe Published 2 years ago Updated 2 years ago
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How to recover data (undelete / undo) in Salesforce?

  • If the data is deleted, then you can restore (undelete) the data from the recycle bin (unless of course you have hard...
  • You can run a SOQL query with “IsDeleted = TRUE ALL ROWS” and see if you are able to view the deleted data and recover...
  • If you have taken any CSV backup (either manually or through Salesforce’s...

Restore Items in the Recycle Bin
To restore all deleted items, check the box in the column header and then click Undelete. When you undelete a record, Salesforce restores the record associations for the following types of relationships: Parent accounts (as specified in the Parent Account field on an account)

Full Answer

How to recover deleted Salesforce record data?

Salesforce Record data has three stages of deletion. Data is recovered depending on the stage it is in. Stage 1 - Deleted to Recycle Bin - Data in this stage can be recovered from the Recycle Bin. This can also be referred to as soft-deleted. On the left side of the homepage in CRM, click on the Recycle Bin. Change the drop down to All Recycle Bin.

How do I backup my Salesforce data?

The simplest option is to turn on the Salesforce data export service. With this option you will have at least a weekly or monthly backup depending on your Salesforce edition. In fact there is no reason why this should not be turned on for any Salesforce production org

How long does it take Salesforce to restore a lookup relationship?

Note Salesforce only restores lookup relationships that have not been replaced. For example, if an asset is related to a different product prior to the original product record being undeleted, that asset-product relationship is not restored. Deleted records remain in the Recycle Bin for 15 days, and can be restored during that time.

Do you need a third-party backup and restore for Salesforce weekly exports?

It’s true: to reduce the risk of data loss between Weekly Exports, Salesforce suggests users go to AppExchange and look for a third-party backup and restore solution. Salesforce recommends purchasing a third-party backup and restore solution. Using a third-party solution for automated daily backup offers three distinct advantages:

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How do I retrieve data from Salesforce?

Export DataOpen the Data Loader.Click Export. ... Enter your Salesforce username and password, and click Log in.When you're logged in, click Next. ... Choose an object. ... Select the CSV file to export the data to. ... Click Next.Create a SOQL query for the data export.More items...

How do I retrieve a deleted record in Salesforce?

Use the Data LoaderIn the Data Loader, click Export All.Select the object and choose the target for export file. Click Next.Click Select all fields.Create filter 'IsDeleted' = True. Click Add Condition.Click Finish.Open the CSV file.Column 'Last Modified By ID' is the User record ID that deleted the record.

How do I backup and restore data in Salesforce?

Native Data Backup OptionsData Export Service: Manual or scheduled exports of your data via the UI. Export Backup Data from Salesforce.Data Loader: Manual on-demand exports of your data via the API. Export Data.Report Export: Manual on-demand exports of your data via reports. Export a Report.

How do I restore Salesforce?

How do I restore data back into Salesforce?Click the “Restore” button from any object page.Select the backup version and individual fields you would like to restore and click confirm.Review Your pending changes and when ready, click the Restore button.More items...

Can you retrieve deleted reports in Salesforce?

If a dashboard or report is deleted it's placed into the recycle bin for 15 days, where it's possible to restore them. However, once a dashboard or report has been emptied from the recycle bin or hard deleted it's not possible to restore or undelete it and there's no way for customers or Support to recover it.

How do you restore a record after it has been deleted?

After you have deleted records, the records are placed in the Recycle Bin for 15 days, after which they are permanently deleted. While the records are still in the Recycle Bin, you can restore them using the undelete operation.

What is backup and restore in Salesforce?

Backup & Restore – Salesforce's most comprehensive backup solution. Backup & Restore is a paid add-on, and will automatically backup, as well as restore your data in the event of data loss. Data Export Service – Allows you to perform a manual, or scheduled backup of your data via the Salesforce UI.

Where is Salesforce data stored?

1) Objects in Salesforce Database In any relational Database, the data is stored in the form of tables. Each table consists of a number of columns with a certain type of data. These tables can also be related to each other using unique identifiers. An Object is a table with a set of fields and data records within it.

How much is Salesforce backup and restore?

Data Backup is charged at a flat rate of US$2.50 per standard Salesforce user per month (when billed annually). There is a minimum purchase of 100 users.

Does Salesforce backup data?

In addition to the recently reintroduced Data Recovery Service, Salesforce continues to offer other native backup options to its customers. Salesforce's Weekly Data Export enables you to download a set of CSV files once a week for a specified set of standard or custom objects.

How long does Salesforce keep my data?

Einstein Activity CaptureLicense or environmentData stored over time and available on the activity timelineSales CloudDefault is 6 months To change the storage amount, contact Salesforce Customer Support. Amount can range from 3 to 6 months.SandboxDefault is 6 months Storage amount can't be changed.1 more row

How do I find the Recycle Bin data in Salesforce?

Salesforce admins can see all deleted data across the entire org. The Recycle Bin is available in the left sidebar on the Home page....Search for Items in the Recycle BinChoose My Recycle Bin or All Recycle Bin. ... Enter your search terms. ... Click Search.

How far back can you recover Salesforce data?

Data can be recovered up to 3 months back from the current date for production instance. Data can be recovered up to 1 month back from the current date for sandbox instance. Salesforce will give you a set of CSV files which you will then need to import in your Salesforce org using any import tools.

How long does a deleted record stay in the recycle bin?

Once the records are deleted, it is stored in recycle bin for 15 days.

Why is automatic backup important in Salesforce?

As your organization’s Salesforce owner, it’s important for you to protect this critical data . Automatic daily backup is the key to doing this. The best time to prepare for disaster is before it happens; when it does, you can be the calm one in the room who knows your missing data is just a few clicks away.

What is data restoration?

The Data Recovery service, formally known as Data Restoration, was a legacy process through which Salesforce could potentially recover customer data at a specific point in time. If you have no process in place for backing up your valuable Salesforce data, you’re taking a big chance. If something goes wrong that causes you to lose data, ...

Does Weekly Export include metadata?

If you have no way to back up this valuable data more frequently, you run the risk of losing it. Additionally, since the Weekly Export process does not include metadata, any customizations that are lost or accidentally changed would have to be manually rebuilt.

Does Salesforce have a weekly backup?

There are two constraints with the Weekly Export, though: Completing the Weekly Export is a manual process, and may require a lot of work. It doesn’t offer complete protection.

Prevent data loss

Protect against unexpected system as well as human errors. Get automatic data backup and recovery in a few simple steps.

Recover data fast

Own your business continuity. Minimize business disruption by restoring data with just a few clicks.

Stay compliant

Satisfy industry standard requirements for disaster recovery while maintaining CCPA and GDPR compliance.

Native backup options offered by Salesforce

Salesforce recommends using a partner backup solution that can be found on the AppExchange. The reason they recommend this is almost entirely due to the challenges most experience when attempting to recover lost or corrupted data using native backup methods.

When considering a data protection solution, look beyond backup

The key takeaway for organizations is that you need to have both a backup AND recovery strategy in place for your Salesforce data. Having a copy of your data is important to meet the minimum standards of a backup. But the real challenge is the ability to restore the data back into Salesforce exactly how and when you need to.

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