Slaesforce FAQ

how to remove associated device from salesforce two factor auth

by Bertrand Sauer Published 2 years ago Updated 2 years ago

From the Microsoft Authenticator app, select the Delete button next to the device you want to delete. Turn on two-factor verification prompts on a trusted device Depending on your organization settings, you may see a check box that says "Don't ask again for n days" when you perform two-factor verification on your browser.

Open the Salesforce Authenticator app on your mobile device. In the app list of Connected Accounts, find the account you want to remove. Swipe left on the account username. Tap Remove or Delete, whichever appears.

Full Answer

Who should support two-factor authentication in your Salesforce organization?

Let users who aren’t Salesforce admins provide support for two-factor authentication in your org. For example, suppose you want your company’s Help Desk staff to generate temporary verification codes for users who lost or forgot the device they usually use for two-factor authentication.

How to turn off Salesforce authenticator?

So you can directly go to trailhead->Hands-on-Orgs and launch your org. Then the first thing you do is disable "App Registration: Salesforce Authenticator". I hope this helps few people. :)

How to turn off two factor authentication?

If you have any other user with System administrator permissions, then go to profile (your users profile) and find 'Manage Two-Factor Authentication' permission and untick and save. Hope this helps. When a user enable " Two-Factor Authentication ", a permission set get attached to your user record.

What happens if a user loses their device in Salesforce?

If your user loses access to the app by replacing or losing the mobile device, disconnect the app from your user’s account. The next time your user logs in with two-factor authentication, Salesforce prompts the user to connect a new authenticator app.

How do I remove mobile authenticator from Salesforce?

Disconnect Salesforce Authenticator from a User's AccountFrom Setup, in the Quick Find box, enter Users , then select Users.Click the user's name.On the user's detail page, next to the App Registration: Salesforce Authenticator field, click Disconnect.

How do I change the authenticator device in Salesforce?

If you're disconnecting an account to switch to a new device, follow the steps to back up your Connected Accounts before proceeding.Begin in a web browser, in your Salesforce account. ... Find App Registration: Salesforce Authenticator, and click Disconnect.Open the Salesforce Authenticator app on your mobile device.More items...

How do I get rid of two factor authentication in Salesforce?

Let me tell you how to disable two-factor authentication in Salesforce:Go to SETUP, and type 'session settings'.Scroll down to 'Session Security Levels'Select Two-factor authentication from High Assurance.Now click on Remove and then Click on save.

How do I transfer my MFA Authenticator to my new phone?

If you've got two Android phones, you can transfer your accounts to a new phone by exporting them via a QR code generated by the Authenticator app. Install Google Authenticator on your new phone. Tap “Get started.” Tap “Scan a QR code.” You'll get a grid and instructions to “Place QR code within red lines.”

Can you have Salesforce Authenticator on two devices?

Can I set up Salesforce Authenticator on multiple devices? You can register Salesforce Authenticator on multiple devices. However, please note that the push notification feature will only work on one device at a time.

How do I add Salesforce Authenticator to multiple devices?

Read this post to learn how to enable Multi-Factor Authentication and require users to use MFA. From the personal settings, click on Advanced User Details. Find App Registration: Salesforce Authenticator, and click Connect. 3- Open the Salesforce Authenticator app on your mobile device and tap Add an Account.

How do I remove a verification code from Salesforce?

You can do this within the Setup menu – here's how to find it:Navigate to the Setup Menu.In the left-hand menu, navigate to. ... Select the Profile for the User or Users you want to bypass the Login Verification Code for.Next, under System, Select 'Login IP Ranges.More items...•

How do I add Salesforce Authenticator to a new phone?

1:033:49How to Use Salesforce Authenticator for MFA Logins (For ... - YouTubeYouTubeStart of suggested clipEnd of suggested clipStart by downloading the app en instellingen on your mobile device wie app is free app store enMoreStart by downloading the app en instellingen on your mobile device wie app is free app store en google. Play. Open salesforce authenticator en schreeuwen brief tour.

How do I turn off email and phone validation code in Salesforce?

Navigate to: Setup --> Session Settings --> Session Security Levels. Select Two Factor Authentication and click the Remove button.

How do I remove the Authenticator app from my old phone?

To remove the app from a device using a personal Microsoft account, go to the two-step verification area of your Account Security page and choose to turn off verification for your old device.

What happens if I lose my phone Microsoft Authenticator?

If solely unregistering your old device from the Account Security or MyApps portal doesn't work, you have to delete the app from your old device. However, because you lost your old device, I'd recommend working with our support team through an Azure Support Request or the Microsoft 365 Online support process.

How do I add an account to the Authenticator app?

Open the Authenticator app, select Add account from the Customize and control icon in the upper-right, select Other account (Google, Facebook, etc.), and then select OR ENTER CODE MANUALLY. Enter an Account name (for example, Google) and type the Secret key from Step 1, and then select Finish.

When will Salesforce require MFA?

Beginning February 1, 2022, Salesforce will require customers to use MFA in order to access Salesforce products. All internal users who log in to Salesforce products (including partner solutions) through the user interface must use MFA for every login. We encourage you to start planning for this change now, and where possible, begin implementing MFA.

Why don't trusted corporate devices have MFA?

On their own, trusted corporate devices with certificates issued by services like Active Directory or Mobile Device Management (MDM) don’t satisfy the MFA requirement because device certificates can be compromised and used by anyone who has access to the device.

What is MFA in banking?

MFA is an effective way to increase protection for user accounts against common threats like phishing attacks, credential stuffing, and account takeovers. It adds another layer of security to your login process by requiring users to enter two or more pieces of evidence — or factors — to prove they’re who they say they are. One factor is something the user knows, such as their username and password combination. Other factors are verification methods that the user has in their possession, such as an authenticator app or security key. A familiar example of MFA at work is the two factors needed to withdraw money from an ATM. Your ATM card is something that you have and your PIN is something you know.

Why doesn't a trusted network meet the MFA requirement?

Using a trusted network doesn’t meet the MFA requirement because of the risks associated with IP spoofing. For example, IP spoofing is commonly used in man-in-the-middle attacks, which can result in stolen login credentials.

What is the difference between 2FA and MFA?

The only difference between them is the number of factors that are needed to log in. MFA requires two or more factors, providing options for many combinations of authentic ation mechanisms. 2FA, on the other hand, is a subset of MFA that requires two factors only.

When does MFA go into effect?

The MFA requirement goes into effect on February 1, 2022. The terms of service in the Notices and Licenses Information section of the Salesforce Trust and Compliance Documentation have been updated to require the use of MFA for direct and SSO logins to a Salesforce product’s user interface. To enhance login security and safeguard your business and data against security threats, we encourage you to begin planning now and implement MFA as soon as possible.

What is risk based authentication?

Risk-based authentication, also known as adaptive authentication or Continuous Adaptive Risk and Trust Assessment (CARTA), is an authentication system that continually analyzes the risk associated with a user by monitoring multiple signals coming from the user, the user’s device, and how and when the user accesses services. If the level of risk in a given situation warrants, the identity provider or authentication service automatically requires the user to satisfy additional security challenges. To learn more, see this article.

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Can I remove permission set assignment?

Of course, I can remove the permission set assignment but the users would still have to remove the connection manually after setting up the MFA again after the refresh. Which kind of defeats its purpose.

Can you disable MFA in Salesforce?

Yes - a programmatic way. Users are annoyed by wiring up their Salesforce Authenticator every single time after a refresh. The CEO decided that it would be great to disable MFA on sandboxes completely.

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