Slaesforce FAQ

how to remove duplicate record in reporting in salesforce

by Amani Hauck Published 2 years ago Updated 2 years ago
image

Remove duplicates in report.

  • Open your report in edit mode.
  • Navigate to username field and click the down icon as shown in screenshot.
  • Click 'Group by this Field' link which will result into grouping based on username.

Remove Duplicate Child Record Counts within a Report
  1. Select Formula as the Data Type and click Next.
  2. Enter a Field Label.
  3. Select Number.
  4. Select 0 from the Decimal Places drop-down and click Next.
  5. Enter 1 in the formula text box (just a number one).
  6. Click Check Syntax.
  7. Click Next, then Next again, then Save.

Full Answer

How to identify duplicate records in Salesforce?

There is a two-step process to be configured within Salesforce to determine how to identify when records are duplicates and how the system will handle them. Set up the matching rules to identify the duplicate records.

How to remove duplicates in report?

Remove duplicates in report. 1 Open your report in edit mode. 2 Navigate to username field and click the down icon as shown in screenshot. 3 Click 'Group by this Field' link which will result into grouping based on username.

Why is duplicate data management important in Salesforce?

These factors can have a direct impact on the business bottom line. It is essential to implement a duplication management strategy for your Salesforce instance, to avoid future problems. Salesforce natively has tools to help discourage or inhibit users from entering duplicate data across any device.

What happens when your sales reps are working with duplicate data?

When your sales reps are working with duplicate data, they’re never sure that a colleague isn’t working on the same contact… or which record is the most up-to-date. When you flag and remove duplicates, you can ensure your customers and prospects aren’t receiving repetitive — or even contradictory — communications.

image

Can you remove duplicates in Salesforce report?

You can't remove the duplicates in the report; the report builder doesn't do distinct so I'd recommend Excel.

How do I delete duplicate records in Salesforce?

In Salesforce Classic Click + (All Tabs) on the Navigation bar. Search for Duplicate Record Sets. Select the Duplicate Record Sets that need to be deleted. Click the Delete button.

Why is Salesforce report showing duplicates?

Required Editions and User Permissions Duplicates created when a rule alerts a user to a possible duplicate, but the user creates the duplicate anyway. (To generate this report, select the Report option in a duplicate rule.)

How do I report duplicates in Salesforce?

First create a new Report Type (Setup –> Report Types). In the object Relationships of the Report Type: Choose Primary object as “Duplicate Record Sets” Choose related object as “Duplicate Record Items”

How do I mass delete duplicate record sets in Salesforce?

Select Show all Salesforce objects and select Duplicate Record Set (DuplicateRecordSet) object. Select Id and any other desired fields and follow the prompts to complete your export. For more information, review Exporting Data. Review the resulting CSV file to verify the DuplicateRecordSet to be deleted.

How do I filter duplicates in Salesforce?

How to configure duplication rules:Go to Setup, in the QuickFind type Duplication Rules.Select New Rule and the object you want.Enter a name and description.Select the record-level security required: ... Set the action you want to happen when records match.More items...

How do you prevent duplicate records in Salesforce Apex?

Preventing duplicate records in Salesforce based on a single field can be achieved using a Set that can store the values of that specific field from all existing records and compare it with the list of new records that are going to be inserted.

How do you prevent duplicates in a record?

Here are three ways to use a duplicate rule to handle duplicates, using leads as an example.Alert sales reps when they're about to create a duplicate lead. ... Block sales reps from creating duplicate leads. ... Prevent reps from creating duplicates of records they don't have permission to view.

Why is it critical to reduce or eliminate duplicate records?

If duplicate records are not removed, then data processing will fail. The purpose of this control is to remove multiple instances of records in order to prepare the dataset for additional processing.

What is a duplicate report?

The Duplicate Report provides a duplicate copy of the evaluation completed in a Primary Service, in a Reactivation or in a Re-evaluation.

Prevent your users from entering duplicate records

Salesforce natively has tools to help discourage or inhibit users from entering duplicate data across any device. Duplicate management rules in Salesforce help identify potential duplicates records across accounts (business & person), contacts, leads & custom object records.

Identify if there are duplicate records within your org

Now rules have been set up to prevent duplicates from being created; you want to clean up any potential double-ups you already had in the system. We recommend using an app from the Salesforce AppExchange as a quick and easy way to understand the duplicate records within your system.

Clean up any duplicate records

The apps mentioned above all have the functionality to merge and delete duplicate records. There is also the ability to merge records natively within Salesforce.

Speak to the experts

If you find that large volumes of your records are duplicates or finding that the quality of your data is lacking, you should look to engage a data specialist. We recommend reaching out to Database Consultants Australia (DCA) to discuss the state of your data and how you can improve it further.

How to Find Duplicates in Salesforce

Salesforce has the capability to effectively manage duplicates by simply adjusting the standard duplicate settings or by creating custom rules.

How to Remove Duplicates in Salesforce Lightning Experience

Once you have your duplication-catching rules in place, go through and do a quick check of your permissions. To merge duplicate contacts in Lightning Experience, you need permissions to “delete contacts.” If you want to merge Customer Portal enabled contacts, you need permissions to delete contact records and edit Self-Service Users.

How to Remove Duplicates in Salesforce Classic

In Salesforce Classic, you can remove duplicates by merging contacts. Check your permissions before getting started. To merge contacts, ensure you have permission to delete contact records. If you plan to merge Customer Portal enabled contacts, you’ll need to be able to delete contact records and edit Self-Service Users.

Sample Use Case

My use case was using Field Service. A Service Resource can log their Time Sheets against multiple Work Orders throughout the day, and their time needs to be associated with each specific Work Order as well as the Time Sheet for that day.

Solution Breakdown

As mentioned above – we need to create a custom object to temporarily store the records. We’ll create the records as part of the loop and delete them when we are done, but we’ll need something to pick from that isn’t the duplicate value.

Conclusion

What you do with the single selected record is up to you and fits your use case. Through a series of steps, I pre-populated the timesheet edit screen and also deleted the outdated TSEs so when the new TSEs are created, we don’t double count time.

image
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 1 2 3 4 5 6 7 8 9