Salesforce does not automatically update the email alert recipient list to display the Users who are active in the system. Inactive Users will still show up on the email alert if the email alert has not been updated. The workaround is to simply edit the email alert and click on Save.
What happens if I remove the inactive users from Step 1?
Note: If we remove the inactive users from Step 1, all the active Users that are left will receive email notifications. Navigate to Setup | Create | Workflow & Approvals | Approval Processes
How to deactivate a user who is receiving case notifications?
You cannot deactivate a user who is receiving cases or notifications as part of your case assignment/escalation rules. <br/><br/>Click <a href="/ui/setup/Setup?setupid=Case">here</a> to view your case assignment / escalation rules. - Salesforce Developer Community
Why are some users not receiving the approval process email notifications?
This issue occurs when inactive users are added in 'Approval Step 1 ' of the Approval Process. Follow the succeeding steps if, after creating an Approval Process, some users do not receive the email notifications.
How do I Turn Off the approval request email?
To check, go to: Click Edit beside the name of the affected user. Make sure the "Receive Approval Request Emails" field is not set to "Never." Save. Was this information helpful? Let us know so we can improve!
How do I turn off email notifications in Salesforce?
Enable or Disable Email NotificationsFrom Service Setup, in the Quick Find box, enter Activity Settings , and then select Activity Settings.Select Enable User Control over Task Assignment Notifications.Click Submit.To disable email notifications, uncheck Email me when someone assigns me a task, then click Submit.
How do I delete an inactive user in Salesforce?
You can deactivate users, but you can't delete them outright. Deleting a user can result in orphaned records and the loss of critical business information. Deactivating a user prevents access but preserves all historical activity and records. From Setup, in the Quick Find box, enter Users , then select Users.
Why we Cannot deactivate user in Salesforce?
You can't deactivate a user that's assigned as the sole recipient of a workflow email alert. You can't deactivate a user that's selected as a Customer Portal Administrator . Deactivated users lose access to any records that were manually shared directly with them, or implicitly shared with them as team members.
What is an inactive user in Salesforce?
Inactive users can be listed in Created By fields even when they're no longer active in an organization. Some system operations create records and toggle preferences, acting as an arbitrary administrator user to complete the task. This user can be active or inactive.
How do I make a Salesforce user inactive?
Deactivating a User in SalesforceGo to setup.Search Users in the quick find box, then select users.Select the user you wish to deactivate - uncheck the active box.
What is the difference between freeze and deactivate in Salesforce?
Freezing a user in Salesforce means that only stops the user from being able to login. In some cases, you can't immediately deactivate a user (such as when a user is selected in a custom hierarchy field or a user that's assigned as the sole recipient of a workflow email alert).
What happens when you deactivate user in Salesforce?
Deactivation removes the user's login access, but it preserves all historical activity and records, making it easy to transfer ownership to other users. For situations where changing ownership to other uses must be done before deactivation, freezing the user prevents login to the org and access to the user's accounts.
Does Salesforce automatically deactivate users?
This time, we will create a checkbox field called “Qualifies for Auto-Deactivation.” We will set this to true on the user record for anyone associated to a profile that is subject to the auto-deactivation. This is one of the record filters used in the scheduled flow.
Can you delete Salesforce users?
In Salesforce you are never able to delete a user. Instead, you are able to deactivate them. The benefit is deactivating users is that they aren't using a license, but you get to have all their historical data.
Can we assign permission set to inactive user?
First, an admin shouldn't be able to click on this button anyway, since the policy (per SF support on this issue) is that you cannot assign permission sets to inactive users.
What are two reasons a user Cannot be deactivated?
What are two reasons a user cannot be deactivated? The user is the recipient of workflow email alerts. The user is a customer community administrator. A user license determines the baseline of features that the user can access.
How do I remove a user from a Salesforce queue?
Locate the queue that the inactive user is a member of and click Edit next to the queue name. In the Queue Members section, locate and select the inactive user under Selected Members. Remove him or her from the list using the left arrow. Click Save.