Create an Email Activity Report in Salesforce.
- 1. In Salesforce, click Reports > New Report.
- 2. Select Activities > Tasks and Events and then click Continue.
- 3. Click the Filters tab in the left hand menu.
- 4. Change the Show Me filter to All Activities and click Done.
- 5. Click the Date filter and select a date range to report on and click Apply.
- From Setup, in the Quick Find box, enter Report Types , then select Report Types.
- Click New Custom Report Type.
- Select Email Message as the Primary Object. ...
- Optionally, select a secondary object from among these options and save the report.
How do I report email activity with contacts not in Salesforce?
Ebsta also provides full activity reporting that includes communications with Contacts not in Salesforce. To create an Email Activity Report, Ebsta's Native email sync needs to be running for all users. If you haven't already set this up, please refer to the following article:
How do I report email bounces in Salesforce?
These reports include the reason the email was bounced, the date the bounce occurred, and the Contact, Lead, or Person Account that bounced the email. Use the standard Bounced Contacts or Bounced Leads report (Salesforce Classic only) 1. Click the Reports tab.
How do I create a report on all activities in Salesforce?
In Salesforce, click Reports > New Report 2. Select Activities > Tasks and Events and then click Continue. 3. Click the Filters tab in the left hand menu. 4. Change the Show Me filter to All Activities and click Done. 5. Click the Date filter and select a date range to report on and click Apply. 6.
How do I report on just sent or received emails?
Select True from the list and click Apply. If you would like to report on just sent or received emails, you can add additional filter - either Outbound (Sent) or Inbound (Received) and set the value as 'True'. 12. Click the Outline tab 13.
How do I run an email activity report in Salesforce?
Create an Email Activity Report in SalesforceIn Salesforce, click Reports > New Report.Select Activities > Tasks and Events and then click Continue.Click the Filters tab in the left hand menu.Change the Show Me filter to All Activities and click Done.More items...
How do I automatically report emails in Salesforce?
On the Reports tab, click a report name.Click Schedule Future Runs from the Run Report dropdown menu. ... On the Schedule Report page, specify a running user who has access to the folder where the report is stored. ... Select an email setting. ... Set the frequency, duration, and time for running the report:More items...
How do I track email activity in Salesforce?
In Lightning Experience, email tracking applies to all emails and list emails sent through Salesforce, Office 365, Gmail, Email Relay, and Einstein Activity Capture. From Setup, enter Activity Settings in the Quick Find box, then select Activity Settings. Select Enable Email Tracking. Click Submit.
How do I create an email report?
Guidelines for Writing Email ReportsUse the Subject line to Introduce Your Email Report.Develop a Format for Writing Your Email Report.Focus on Relevant Details in Your Email Report.Proofread Email Reports before Sending Them Out.Introduction.Body.Writing Email Reports' Conclusion.
Can Salesforce automatically send reports?
You can set up a report to run itself daily, weekly, or monthly and send the results automatically to the people who need them. That way, you don't have to remember to log in and do it yourself.
What are the report types in Salesforce?
Types of Salesforce Reports There are four types of reports that you can create in Salesforce: Tabular, Summary, Matrix and Joined. Each one is best suited to show different types of data, depending on what you want out of a report.
Can you report on list emails in Salesforce?
Use the List Email report to analyze important data, like open rates and bounces, about your list email sends. The List Email report breaks down important data for your sent emails, including number of emails sent, unique clicks, unique click rate, total clicks, and total click rate.
Can we track emails in Salesforce?
To track emails in Salesforce, you need to first enable Enhanced Email and Email Tracking. Once this is done, you'll be able to track emails that have been sent from Gmail, Salesforce, Email Relay, and Office 365. With Enhanced Email, emails in Salesforce are saved as EmailMessage records instead of Task records.
How do I query email logs in Salesforce?
How to Get the Email Logs in SalesforceFrom Setup, enter Email Log Files in the Quick Find box, then select Email Log Files.Click Request an Email Log.Email Logs.Email Log Request.Log Data Options.Fill all the details and click “Submit Request” button.You can download it from your email.
How do I track outbound emails in Salesforce?
Track Outbound Emails Sent by Each User in SalesforceAccess the "Type" picklist field from Setup. ... Under the Task Type Picklist Values section, click New and enter a new picklist value labelled Outbound Email.Click Save.More items...
What is an email report?
The Email Reports tool provides a detailed, in-depth overview of who receives, opens, clicks, or reports your sent emails. This tool is essential in understanding the reach and impact of your sent emails, so you can go back and see what is effective.
How do I send a report in Salesforce?
Scheduling Reports in Salesforce.com steps.Select the running user from.Select Email report option to which an email will be sent when a report is scheduled.Select the frequency to which the report to be run.Enter starting date and Ending date.Select preferred time.More items...