Slaesforce FAQ

how to retrieve emails from salesforce

by Mallie Kunde Published 2 years ago Updated 2 years ago
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Go to Setup > Administration Setup > Monitoring > Email Log Files. Then request for email logs for the duration you want. Salesforce will generate a CSV file with all emails.

Full Answer

Where can I see all deleted data in Salesforce?

Salesforce admins can see all deleted data across the entire org. The Recycle Bin is available in the left sidebar on the Home page. Choose My Recycle from the dropdown list to view just the items you deleted.

How long does it take Salesforce to restore a lookup relationship?

Note Salesforce only restores lookup relationships that have not been replaced. For example, if an asset is related to a different product prior to the original product record being undeleted, that asset-product relationship is not restored. Deleted records remain in the Recycle Bin for 15 days, and can be restored during that time.

Why retrieve anemail?

Why Retrieve anEmail You can retrieve an email message for use in an email send or to update the information contained within the email. How to RetrieveanEmail Use the sample code below as a model to construct your own API code.

How do I restore a deleted record?

Deleted records remain in the Recycle Bin for 15 days, and can be restored during that time. To permanently remove your deleted items before the 15-day period, administrators and users with the “Modify All Data” permission, can click Empty your Recycle Bin or Empty your organization’s Recycle Bin.

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Can you recall an email from Salesforce?

I found out yesterday that there is no way to recall an email sent from Salesforce. In Outlook you could recall a message if it was sent in error and it would be great to have the same functionality available in Salesforce.

How do I access emails in Salesforce?

Set Up Email to SalesforceFrom your personal settings, enter Email to Salesforce in the Quick Find box, then select My Email to Salesforce.Enter your own email address in My Acceptable Email Addresses . ... Under Email Associations, select options as needed.More items...

Where are Salesforce emails stored?

Emails and attachments are stored in objects in the org, they both count towards the storage limit. It's up to you to delete/archive attachments in order to manage their storage capacity. Salesforce doesn't delete attachments, emails, or any other data from customer orgs.

How do I view email records in Salesforce?

Hover mouse over the email will not show any URL, click "View full email" will open the full email as email stream. Reference: EmailMessage.

How do I connect my Salesforce email to Outlook?

Open your Salesforce Org. Search Outlook in quick find box and Select Outlook Integration and Sync. Then enable Outlook Integration and Lightning Sync button. Enable Use Enhanced Email with Outlook and Click Active and Notify Reps.

How do emails work in Salesforce?

If you configure Email to Salesforce to associate emails to matching leads or contacts, Salesforce searches the To and CC fields for the email addresses of your leads or contacts. If any leads or contacts are found, Salesforce saves the email to the Activity History related list on the appropriate record.

Are emails stored in Salesforce?

With enhanced email, emails sent from Salesforce are saved as email message records and task records.

How do I find my outbound emails in Salesforce?

Track Outbound Emails Sent by Each User in SalesforceAccess the "Type" picklist field from Setup. ... Under the Task Type Picklist Values section, click New and enter a new picklist value labelled Outbound Email.Click Save.More items...

How are emails sent from Salesforce?

Emails from Salesforce It can be sent using Salesforce email servers 'Send Through Salesforce', using gmail or office 365 accounts 'Send through Gmail or Office 365' or using a company SMTP mail server 'Send Email Through Email Relay'.

What are email messages in Salesforce?

The Email Message record respects established mail paradigms for compliance. The email record in Salesforce has to be a non-editable, accurate representation of the mail the end user receives. Unlike the Task object which is editable, Email messages cannot be edited through the User Interface or the API.

Is Salesforce inbox free?

Salesforce Inbox is a productivity tool to integrate Salesforce with emails, such as Outlook and Gmail. It is available with additional cost, except your company already purchased additional products that include Inbox.

What is Einstein activity capture?

Einstein Activity Capture is a productivity-boosting tool that helps keep data between Salesforce and your email and calendar applications up to date. To keep data up to date between applications, Einstein Activity Capture focuses on three types of data—emails, events, and contacts.

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