Why can’t I restore my data to Salesforce?
If something goes wrong that causes you to lose data, you won’t have it available to restore to Salesforce. The Salesforce Data Recovery Service is really the only option for getting data back when you haven’t been doing regular backups of some kind.
Why can’t I create cases in Salesforce help?
Salesforce is investigating an issue where customers are unable to create cases and access their org through the org picker in Salesforce Help. Please call 1-800 NO-SOFTWARE to create a case if your issue is time-sensitive.
Do you need a third-party backup and restore for Salesforce weekly exports?
It’s true: to reduce the risk of data loss between Weekly Exports, Salesforce suggests users go to AppExchange and look for a third-party backup and restore solution. Salesforce recommends purchasing a third-party backup and restore solution. Using a third-party solution for automated daily backup offers three distinct advantages:
How much does it cost to recover lost data from Salesforce?
The process can take weeks to months, and while the exact cost will depend on how much manual effort is required for Salesforce to recover the data, “the price for this service is a minimum of $US 10K (Ten Thousand US Dollars)." The good news is that you’ll get a complete backup of all the data you lost.
How do I revert to a previous version of Salesforce?
Change the UI from Lightning Experience to Salesforce ClassicClick your Avatar in the top right-hand side of the screen.Click Switch to Salesforce Classic.
What does Salesforce Inbox do?
Salesforce Inbox is a productivity tool to integrate Salesforce with emails, such as Outlook and Gmail. It is available with additional cost, except your company already purchased additional products that include Inbox. Inbox work in Core Salesforce platform which is Sales Cloud, Service Cloud, and Lightning Platform.
Does Salesforce Inbox automatically log emails?
If a contact already exists in your Salesforce instance, emails should be logged automatically to that contact without being prompted each time.
How do I enable Inbox in Salesforce?
Admins are prompted to contact Salesforce Customer Support.From Setup, enter Inbox in the Quick Find box, then select Setup Assistant under Inbox.Enable Make Inbox Available to Users.
What is the cost of Salesforce Inbox?
$25 per month per userSalesforce Inbox licenses costs $25 per month per user, and is integrated with Gmail and Outlook.
Does Salesforce Inbox work with Outlook desktop?
The Salesforce integration with Outlook is one of a suite of products that give sales reps the power to work from their email applications, while keeping Salesforce data up to date. The integration provides Salesforce data directly within Outlook, and the ability to log emails and events to Salesforce records.
How long are emails kept in Salesforce?
Automatically captured emails and activities are retained for 24 months by default. You can adjust the retention period to be as short as 30 days and as long as 5 years. After the selected timeframe, all data is deleted from storage and isn't available in the Activity Time Line or dashboards.
Where do logged emails go in Salesforce?
When emails are logged as tasks, attachments are available in the Files section of the Salesforce Email page layout. When emails are logged as email messages, find the files in the Attachments section of the Salesforce email. If you're not sure how emails are logged, check with your Salesforce admin.
How do I see logged emails in Salesforce?
How to Get the Email Logs in SalesforceFrom Setup, enter Email Log Files in the Quick Find box, then select Email Log Files.Click Request an Email Log.Email Logs.Email Log Request.Log Data Options.Fill all the details and click “Submit Request” button.You can download it from your email.
How do I enable Inbox in Outlook Salesforce?
If you use Outlook, make sure that Email to Salesforce and Use Enhanced Email are enabled. In the Inbox in the Integration section, select Edit Settings and enable Make Inbox Available to Users in the Salesforce Inbox page.
How do you install Salesforce Inbox?
Navigate to Organization | Add-ins. On the add-ins screen, click the plus icon in the upper-left corner, and then select Add from the Office Store. In the search field, enter Salesforce Inbox and click the magnifying glass search icon. Switch Salesforce Inbox to On.
What is a Salesforce Inbox license?
An Inbox license unlocks Inbox features in the Outlook integration, Gmail integration, and Lightning Experience, and also provides access to the Inbox mobile app. Outlook and Gmail Integration and Inbox Features.
Why is automatic backup important in Salesforce?
As your organization’s Salesforce owner, it’s important for you to protect this critical data . Automatic daily backup is the key to doing this. The best time to prepare for disaster is before it happens; when it does, you can be the calm one in the room who knows your missing data is just a few clicks away.
Does Weekly Export include metadata?
If you have no way to back up this valuable data more frequently, you run the risk of losing it. Additionally, since the Weekly Export process does not include metadata, any customizations that are lost or accidentally changed would have to be manually rebuilt.
Does Salesforce have a weekly backup?
There are two constraints with the Weekly Export, though: Completing the Weekly Export is a manual process, and may require a lot of work. It doesn’t offer complete protection.
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