Slaesforce FAQ

how to see files for a contact on salesforce

by Gregory Denesik Published 2 years ago Updated 2 years ago
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1. Log in to Salesforce and click the App Launcher () to navigate to NPSP or another app you want to use. 2. In the navigation bar, find the Contacts tab. Click the dropdown arrow.

In Salesforce Classic and Lightning Experience, you can search for files from the header search field. Use feed search to find files posted in a specific Chatter feed, such as on a profile, on a record, or in a group. Files home lists both the files you own and the ones that you have access to.

Full Answer

How do I view a shared file in Salesforce?

It may have been shared through Salesforce sharing, by creating a file link and sharing the link, posting the file to a feed on a record (as opposed to a public feed), or publishing it to a private library. Administrators with the "View All Data" or "Modify All Data" permission can also find and view the file.

How do I access my company's files in Salesforce?

Your company may have its own file system. If you want a file accessible both through Salesforce and through an external file system, you can connect it there. If you want to check out how people are using a set of files, you can run a file report to view and analyze the data.

How to find the files attached with case in Salesforce?

If you want to find the files attached with case you can use below query. In the above query ContentDocumentId is the Id of the files and LinkedEntityId is the id of case.

How do I enable attachments in Salesforce classic?

Enable Files uploaded to the Attachments related list on records are uploaded as Salesforce Files, not as attachments. Identify the files in your Documents tab in Classic that you want to keep. Download them, and then upload them to your Asset Library in Files home. Convert your org’s existing attachments to Salesforce Files.

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How do I search for files in Salesforce?

Click the Documents tab. Enter your search terms. Salesforce searches the following fields: Document Name....You can also find documents using global search.Enter your search terms in the header search box.Select Search Options... from the dropdown and select Documents to narrow your search results.Click Search.

How do I view all files in Salesforce?

Steps to enable the permission for users:Set Up > Permission Set > New.Enter in the preferred details.Click Save.Click App Permissions.Click Edit,Navigate to "Query All Files".Check the "Query All Files" checkbox.Click Save.More items...

How do I view files in Salesforce lightning?

How the component works?Navigate to the App Launcher in Salesforce Lightning.Search for the Document object and click on it.Select the document that you wish to view the details.Click on “view file” to see the file attached to it.User can delete the document from the detail page or from the list view directly.

Where are files stored in Salesforce?

Files Home is the central location of your files in Salesforce. See all files that you've stored privately, view files that are shared with you, and share files with others.

What is files object in Salesforce?

Document Object in Salesforce represents the files that are uploaded by the users. In contrast to Attachment Records, Document Object in Salesforce is not attached to a Parent Object. These are the documents uploaded to a library in Salesforce CRM Content or Salesforce Files.

How do I query ContentDocument in Salesforce?

Execute the below queries in the Developer Console. SELECT Id, LinkedEntityId, ContentDocumentId FROM ContentDocumentLink WHERE LinkedEntityId=<> 2 records will be returned. SELECT Id, Title FROM ContentDocument WHERE Id=<> 2 rows will be returned.

How do I open a file in Salesforce?

To open one or more file records in Lightning Experience and the Salesforce app, use the navigation service, lightning/navigation . The navigation service opens the preview of one or more files in a modal dialog in Lightning Experience, or triggers a file download in the Salesforce app on mobile devices.

How do I show a community file in Salesforce?

View Files in Salesforce Lightning Community PortalCreate a custom profile by cloning standard Customer Community Plus profile.Add permission “View Content in Portal” in newly created custom profile.Assign this profile to community users.

Where is the documents tab in Salesforce lightning?

The Documents tab isn't available in Lightning Experience, but your document files aren't going away. In fact, some features continue to rely on files in your Documents tab, like email templates. Don't delete these documents.

How are documents stored in Salesforce?

Each document that is stored in the document library resides in a folder. The folder's attributes determine the accessibility of the folder and the documents within it. You can store documents and images on the Documents tab without attaching them to records.

How do I organize files in Salesforce?

On the Files tab, organize and access your files. Browse, search, and share external files right from Salesforce. Store files without attaching them to records. Organize, share, search, and manage all types of files within your organization.

How do I access my documents in Salesforce?

Clicking on the Documents tab displays the documents home page. Note If the Documents tab is not visible, you can customize your display to show it. Under Find a Document, enter keywords to search for a document. In the Document Folders section, select a folder to view all the documents contained in that folder.

Where is Salesforce stored?

Most data in Salesforce is stored as records in the Salesforce database for your organization (technically, Salesforce uses a multi-tenant architecture that uses a combined structure to store data from different organizations, but that’s a not how you experience it as a user). But some information you might want to store and share exists in files, and it probably doesn’t make sense to convert that information into fields in records. Thankfully, there are a number of ways you can work with your files in Salesforce.

Who can see all data in a file?

Administrators with the "View All Data" or "Modify All Data" permission can also find and view the file.

What happens when you share a chatter file?

When you share a file with a public group, all Chatter users in your company become and the file is considered shared with your company.

What is a private shared file?

Privately Shared File. A privately shared file is a file that has been shared with specific people or groups. It may have been shared through Salesforce sharing, by creating a file link and sharing the link, posting the file to a feed on a record (as opposed to a public feed), or publishing it to a private library.

How many times can you share a file?

You, unfortunately, can’t share a file unlimited times. The maximum is 100 shares, regardless of whether you’re sharing it with a record, a person, or a group.

How many versions of Salesforce can you have?

Salesforce can track many versions of the same file, but not an unlimited number. You can have up to 2,048 versions. If you’re hitting that limit, you’re in a select group indeed.

What is a collaborator in a file?

Collaborator. A user can become a "collaborator" on a file when the owner shares the file with them and chooses to grant them collaborator status. A designated file collaborator has the following file permissions: view or preview. download.

What can users do with attachments in Salesforce?

Basically, attachments are pretty limited compared to Salesforce Files. What can users do with attachments? Attach them to records. That’s it. And attachments exist only in the context of the records that they’re attached to. They aren’t included in Files home or the Files related list. Users can’t share them in Chatter or with others. All users can do is view and download them.

Why is Lightning Experience different from Salesforce Classic?

The answer is because there is beauty in simplicity. In Lightning Experience, Salesforce Files unifies all your users’ ...

What does Lightning Experience do when uploading files?

When you upload a file in Lightning Experience, whether it’s from the Files related list, the Notes & Attachments related list, or elsewhere, it’s uploaded as a Salesforce File. That means that the Notes & Attachments related list can contain a mix of attachments that originated in Salesforce Classic and Salesforce Files uploaded via Lightning.

What is a file related list?

The Files related list lets your users upload files they want to relate to records. The list contains only Salesforce Files.

Can you upload notes to Lightning Experience?

When uploading a file to either related list in Lightning Experience, it’s uploaded as a Salesforce File. It’s fine to use the Notes & Attachments related list while you still need access to your old notes and attachments from Salesforce Classic, but eventually you want to only use the Files related list and Notes related list.

Can you create attachments in Lightning Experience?

But attachments will eventually be deprecated, so to help slow their proliferation, users can’t create new attachments in Lightning Experience.

Can you move files between Salesforce libraries?

Users can move files between libraries and create subfolders within libraries. Currently, users switch to Salesforce Classic to create and manage libraries or create content packs. But that’s a short-term inconvenience because we’re working on adding these options to Lightning Experience in a not-too-future release.

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