Slaesforce FAQ

how to see your error logs for workflows salesforce

by Mrs. Hailie Krajcik DVM Published 2 years ago Updated 2 years ago
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From Setup, use the Quick Find box to find Duplicate Error Logs. View the error logs. Logs are displayed in a list view.

Full Answer

How to troubleshoot workflow issues in Salesforce?

One of the easiest option to troubleshoot workflow is using Debug Log, navigate to Setup | Logs | Debug Logs. You need to define Traced Entity (in this case, select User), Start Date Time, Expiration Date Time, and Debug Level (choose finest).

How do I view my Salesforce debug logs?

Let’s see how to view your Salesforce debug logs: 1 To view the debug logs, from the setup option in Salesforce, enter ‘Debug Logs’ in the ‘Quick Find box’, then select... 2 Once you select the Debug Logs, click the ‘View’ button to examine the log. 3 Click ‘Download’ to download the logs as an XML file. More ...

How do I debug workflow execution?

Workflow execution goes into the standard debug logs. If you navigate to Setup > Logs > Debug Logs and click "New" on the monitored users list, and start monitoring a user who will execute a workflow scenario (probably yourself, right?) you can then perform the intended action on the relevant record (which depends on your WF object type).

Why is my workflow rule not working?

Workflow rule seems not to trigger even though record meets criteria. You want to understand the sequence in which workflows are being executed. The first step for all the scenarios above, is to create a Debug Log for the user who is performing the action.

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How do I check Salesforce error logs?

To view a debug log, from Setup, enter Debug Logs in the Quick Find box, then select Debug Logs. Then click View next to the debug log that you want to examine. Click Download to download the log as an XML file.

How do I view a workflow log in Salesforce?

You want to understand the sequence in which workflows are being executed....Click the Gear icon then Setup | Platform Tools | Environments | Logs | Debug Logs | New.On the lookup field, search for the user who is performing the action.Reproduce the action in question (create or edit a record to trigger the workflow).More items...

How do I view application logs in Salesforce?

To open the selected log in the Log Inspector, select File | Open Log or double-click the log on the Logs tab. Use the Log Inspector to review a debug log, evaluate Apex code, track DML, monitor performance, and more. To open the selected log in a text editor, select File | Open Raw Log.

How do I check my workflow status in Salesforce?

From Setup, enter Time-Based Workflow in the Quick Find box, then select Time-Based Workflow. Click Search to view all pending actions for any active workflow rules, or set the filter criteria and click Search to view only the pending actions that match the criteria.

How do I debug a workflow in Salesforce?

How to debug workflow rules in Salesforce?Go to Setup --> Monitor --> Log --> Debug logs.Click "New" button and add your name to get the debug logs.Create or update the record to meet the workflow criteria.Open the log and view its workflow log.

Where is error in debug logs in Salesforce?

View Salesforce Debug LogsTo view the debug logs, from the setup option in Salesforce, enter 'Debug Logs' in the 'Quick Find box', then select 'Debug Logs'.Once you select the Debug Logs, click the 'View' button to examine the log.Click 'Download' to download the logs as an XML file.

How do I use debug logs in Salesforce?

Set a user-based trace flag on the guest user.From Setup, enter Debug Logs in the Quick Find box, then click Debug Logs.Click New.Set the traced entity type to User.Open the lookup for the Traced Entity Name field, and then find and select your guest user.Assign a debug level to your trace flag.Click Save.

What is Application Log in Salesforce?

Salesforce Agent allows you to download the application logs which can be used to check application behavior for troubleshooting potential issues. Before downloading the application logs, the Log Level option should be set to "ALL" to ensure the most information as possible is present in the logs.

How do I get Apex job logs in Salesforce?

To see all Apex batch classes, click the link at the top of the page to go to the batch jobs page. Click More Info on a particular batch class to show the parent jobs of the batch class, including information about: Status.

How do you know if a workflow is triggered?

Go to transaction SWEL and check if an event is created. If not, check in transaction SWELS if the event log is activated. - If you see an event but no workflow is triggered, proceed with step 3. - If you see an event and a workflow is triggered, but the status of the triggering shows an error, proceed with step 3.

How do you check the workflow rule?

The best way to test workflow rules is to create/update records as per conditions specified in the workflow. Always test for both positive and negative scenarios.

Where can I find workflow rules in Salesforce?

In order to get started with the process, type in “Workflow” in the “Quick Find”, select the “Workflow Rules” under “Process Automation”, and press the “New Rule” button in the center of the page. In the “Object” field select “Opportunity” from the dropdown list and press “Next”.

What is Salesforce Debug Logs?

Salesforce debug logs manages the track of events (transactions) that happens in the Salesforce organization. It contains information about all the transactions that are happening on the Salesforce and keeps track of time, the status of transactions, etc.

How to set up debug log in Salesforce?

To set the Debug Log, click on ‘New’. Select the user, start date and expiration date (future date) to set up Debug Log.

How long are debug logs retained?

System debug logs are retained for 24 hours. Monitoring debug logs are retained for seven days. If you are generating more than 1000 MB of logs files in 15 minutes window, Trace flags will be disabled automatically. You will receive an email with the information so that you can analyze and re-enable it.

What is error/warn/info?

Error/Warn/Info: It includes any errors, warnings, and info messages from the code. It will help you to determine the status of the job, and if any job results into any error, the error log will display the error messages.

What is Apex profiling?

Apex Profiling: It includes profiling information, such as the number of queries executed, number of emails sent, etc.

What holds all the call to system methods, such as System.Debug methods?

System: It holds all the call to system methods, such as System.Debug methods.

Can Hevo load Salesforce data?

Easily load data from Salesforce and other sources to your Data Warehouse for free in real-time using Hevo Data.

What information is logged in constructors?

For constructors, the following information is logged: line number and class name.

When using the Developer Console or monitoring a debug log, can you specify the level of information that gets included in?

When using the Developer Console or monitoring a debug log, you can specify the level of information that gets included in the log.

What is log inspector?

Logs open in Log Inspector. Log Inspector is a context-sensitive execution viewer in the Developer Console. It shows the source of an operation, what triggered the operation, and what occurred next. Use this tool to inspect debug logs that include database events, Apex processing, workflow, and validation logic.

What is the prefix for SFDC trigger?

For a trigger, the typeRef begins with the SFDC trigger prefix __sfdc_trigger/. For example, __sfdc_trigger/ YourTriggerName or __sfdc_trigger/ YourNamespace / YourTriggerName.

Does the Developer Console affect logs?

Otherwise, the deployment is likely to take longer than expected. If the Developer Console is open, the log levels in the Developer Console affect all logs, including logs created during a deployment.

Why does my flow have an error?

If a user assigned to the Flow is no longer active, when trying to resume a Flow interview that has been paused, you will cause an error.

What is fault handling in Salesforce?

This is known as Salesforce Flow “fault handling”, the best practices for managing, debugging, and avoiding errors in your Salesforce Flows.

Why should you configure fault connectors in Salesforce?

According to Salesforce best practice in this help article, you should always configure the Fault Connectors to inform you when a Flow fails. This helps you to spot any consistent errors before they become a headache for your users, or at the very least gives you easy access to some key information when a Flow does inevitably fail and a user wants to know what went wrong.

What is an unhandled fault in Salesforce?

An “unhandled fault” is thrown when something happens inside your Flow that goes against what Salesforce is expecting. This could be something as simple as pushing a record without a required field being populated, or something more sinister like a governor limit being hit (which means too many SOQL queries).

How to see failed flow interviews?

To see a list of All Failed Flow Interviews in Setup, simply search for ‘Paused and Failed Flow Interviews’ in Setup’s Quick Find bar, and switch to the All Failed Flow Interviews List View. Simple!

Can you send an email with a flow error in Salesforce?

If your IT Helpdesk runs inside of Salesforce using something like Cases, not only could you send an email with the Flow error details, but you could also create a Case to ensure there is a follow-up. Doing something like this will help build trust between your users and Salesforce, as they’ll begin to learn that the platform is constantly evolving and improving, and they’re not going to see the same issue multiple times over.

Do flow errors occur?

As much as you should design our Flows to be less pro ne to errors ( more on that later), errors are bound to occur sometimes – especially on more complex Flows. You want your users to know what specifically caused the error, especially if it’s something that can easily be fixed so they can finish the task at hand. There are a number of ways that you can do this.

Why is workflow important in Salesforce?

However, when you have a lot of workflows in the same object, sometimes it become too complex to troubleshoot when workflow do not action as it suppose to.

How to troubleshoot workflow?

One of the easiest option to troubleshoot workflow is using Debug Log, navigate to Setup | Logs | Debug Logs. You need to define Traced Entity (in this case, select User), Start Date Time, Expiration Date Time, and Debug Level (choose finest).

Where does workflow execution go?

Workflow execution goes into the standard debug logs. If you navigate to Setup > Logs > Debug Logs and click "New" on the monitored users list, and start monitoring a user who will execute a workflow scenario (probably yourself, right?) you can then perform the intended action on the relevant record (which depends on your WF object type).

Does workflow not execute?

Even workflow that will not be executed will appear if they are on an object type, only on the lines regarding "CRITERIA" they will say false, and the execution will simply immediately exit. Hopefully this makes sense!

Can you check debug logs for workflow execution?

You can check debug logs for the Workflow execution .

Debug Log Categories

Each debug level includes a debug log level for each of the following log categories. The amount of information logged for each category depends on the log level.

Debug Log Levels

Each debug level includes one of the following log levels for each log category. The levels are listed from lowest to highest. Specific events are logged based on the combination of category and levels. Most events start being logged at the INFO level.

Debug Event Types

The following is an example of what is written to the debug log. The event is USER_DEBUG. The format is timestamp | event identifier:

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