Start by clicking the Email Form content block in the display. Then under the Content tab, you can select a Confirmation Messag e. You have three options: No Content, Block from Content Builder, and Redirect to a URL.
What is an outbound change set in Salesforce?
An outbound change set is a change set created in the Salesforce org in which you are logged in and that you want to send to another org. You typically use an outbound change set for customizations created and tested in a sandbox and that are then sent to a production org.
Why track Salesforce changes directly in Salesforce?
Having a method of tracking Salesforce changes directly in Salesforce is important to the health of every org. As your org and your Admin team grow ever larger, tracking these changes becomes critical. This brings context and stability to your org for years, even decades to come.
How do I add a confirmation message to my form?
Start by clicking the Email Form content block in the display. Then under the Content tab, you can select a Confirmation Messag e. You have three options: No Content, Block from Content Builder, and Redirect to a URL. For the best experience, we suggest you build a branded Block from Content Builder.
What can I add to my Salesforce projects?
And if you’re so inclined, you can add even more features like Time-Based reminders, an Approval Process for more technical requests, or even Projects that contain multiple Salesforce Tickets.
Create Automation
When a Ticket is created, assign it to the proper user, and send an email to both the creator, the requester, and the new owner
Training & Accessibility
Your users are going to be the people filling out these Salesforce Tickets. Make sure it’s fast and easy for them to do so.
Best Practices
It doesn’t work if you don’t use it! A Tickets object is useless on it’s own; it doesn’t intuitively know what your users want. And your users don’t know it’s there, and aren’t in the habit of using it.
Conclusion
This is a very basic Salesforce Tickets object. In less than a couple hours, you can have a full history of every change you made in Salesforce, and why. Of course, you’ll need to tailor this to your business needs.
