how to set up mfa on salesforce

1. First, simply download the Salesforce Authenticator App on your device from the Google Play or App Store.
2. Open the app, select 'Add an Account'. This will generate a phrase that you will use to connect your Salesforce instance.
3. After MFA has been enabled in your org, the next time you log in you will see this screen.
4. Enter the phrase from step 2 and connect. This will send a push notification to your device.
5. Approve the login request on your device. Congratulations, you have configured MFA!

Full Answer

Do I need to enable MFA for all my Salesforce users?

Keep in mind that all of your Salesforce users must use MFA. If you have any users, such as Salesforce admins, who log in directly to your products, enable Salesforce's MFA to secure these accounts. Check out this video . Why is Salesforce requiring MFA for SSO?

How do I enable multi-factor authentication (MFA)?

Enable MFA for users by assigning the Multi-Factor Authentication for User Interface Logins user permission. There are two ways you can approach this step. Want to roll out MFA for a pilot, to a select group of users, or to standard profile users? Create a permission set that includes the MFA user permission.

Does my single sign-on (SSO) solution satisfy the MFA requirement?

On its own, a single sign-on (SSO) solution doesn’t satisfy the MFA requirement. If your Salesforce products are integrated with SSO, make sure MFA is enabled for all your Salesforce users. For help, check out these answers to common questions about SSO and the MFA requirement. For full details about the requirement, see the complete MFA FAQ.

What happens if you don't enable MFA by February 2022?

If you're not able to enable MFA by February 1, 2022, speak with your legal team to understand the implications of being out of compliance. Our goal in requiring MFA is to give you the incentives and tools to prioritize strengthening the security of your Salesforce environments.

How do I set up my MFA authenticator?

To set up the Microsoft Authenticator appSign in to your work or school account and then go to your My Account portal.Select Security info in the left menu or by using the link in the Security info pane. ... On the Add a method page, select Authenticator app from the list, and then select Add.More items...

How do I enable MFA for system admins in Salesforce?

In Setup > Session Security Levels, make sure that Multi-Factor Authentication is in the High Assurance column. Edit the Session Settings on the System Administrator profile to require them to use MFA for logins by selecting “High Assurance” for Session Security Level Required at Login.

Does Salesforce support MFA?

Salesforce offers simple, innovative MFA solutions that provide a balance between strong security and user convenience. Salesforce products support several types of strong verification methods to satisfy your business and user requirements.

How do I enable MFA for SSO in Salesforce?

To set up the Salesforce MFA service, take these steps. In Setup, in the Quick Find box, enter Session , then select Session Settings. In Session Security Levels, make sure your SSO configuration is in the Standard column. And make sure Multi-Factor Authentication is in the High Assurance column.

How do I know if MFA is enabled in Salesforce?

From Setup, in the Quick Find box, enter Session Settings , then select Session Settings. In Session Security Levels, make sure that Multi-Factor Authentication is in the High Assurance column.

How does MFA work in Salesforce?

Multi-factor authentication (MFA) is a secure authentication method that requires users to prove their identity by supplying two or more pieces of evidence (or factors) when they log in. One factor is something the user knows, such as their username and password.

What is Salesforce MFA requirement?

The crux of the MFA requirement is that all of your Salesforce users must provide a strong verification method in addition to their password when they access Salesforce products. If needed, you can accomplish this by deploying multiple MFA solutions.

Do I need MFA if I have SSO Salesforce?

No. If MFA is enabled for your SSO identity provider, you don't need to enable Salesforce's MFA for users who log in via SSO. But if you have admins or other privileged users who log in to your Salesforce products directly, you do need to set up Salesforce's MFA for these users.

Is Salesforce MFA free?

As your partner in protecting your customer data, we're announcing that, beginning February 1, 2022, Salesforce will begin requiring customers to enable MFA in order to access Salesforce products. MFA is available at no extra cost.

Is SSO considered MFA Salesforce?

Does SSO satisfy the MFA requirement? Yes — as long as all of your Salesforce products are integrated with SSO, with MFA enabled on the IdP, and all users who access a Salesforce product's user interface do so via SSO.

Can SSO and MFA work together?

When combined, SSO can help limit employee frustration and increase password strength, while MFA allows for verification of user identity prior to them logging into any application or network you want to maintain tight control over. Let's dive into each and see what makes the SSO + MFA combo so strong.

What is the difference between SSO and MFA?

SSO is all about users gaining access to their resources with a single sign-on authentication. Two-factor authentication uses just two of these methods to verify and authorize a user's login attempts, whereas MFA uses two or more of these checkpoints.

What is Salesforce MFA?

Salesforce offers simple, innovative MFA solutions that provide a balance between strong security and user convenience. Salesforce products support several types of strong verification methods to satisfy your business and user requirements.

What is MFA verification?

MFA requires a user to validate their identity with two or more forms of evidence — or factors — when they log in. One factor is something the user knows, such as their username and password combination. Other factors are verification methods that the user has in their possession.

Why is multifactor authentication important?

Multi-factor authentication (or MFA) adds an extra layer of protection against threats like phishing attacks, increasing security for your business and your customers.

What is Salesforce security key?

Security keys are a great solution if mobile devices aren’t an option for your users. Salesforce supports USB, Lightning, and NFC keys that support the WebAuthn or U2F standards, including Yubico’s YubiKeyTM and Google’s TitanTM Security Key.

Can a bad actor gain access to a strong verification method?

While there’s a risk that a password may be compromised, it’s highly unlikely that a bad actor can also gain access to a strong verification method like a security key or authentication app.

Articles How to enable MFA (Multi-Factor Authentication) on Salesforce

Salesforce allows for Multi-Factor Authentication to be enabled and will be enforcing MFA for all user logins starting Winter '22. This article provides instructions on enabling MFA in your Org.

Before You Begin

Please connect with Premier Services regarding these steps and a Timeline for enabling.

Option 2: Enable MFA with Session Security Levels

For additional information, see the Salesforce Help and Training article: Enable MFA with Session Security Levels.

Why is Salesforce requiring MFA for SSO?

With a well-implemented SSO strategy, you can reduce some of the risks associated with weak or reused passwords, and make it easier for your users to log in to frequently used applications.

Do we have to enable MFA at both the SSO and Salesforce levels?

No. If MFA is enabled for your SSO identity provider, you don’t need to enable Salesforce’s MFA for users who log in via SSO. But if you have admins or other privileged users who log in to your Salesforce products directly, you do need to set up Salesforce’s MFA for these users.

Do we have to use the same MFA solution for all our Salesforce users?

The crux of the MFA requirement is that all of your Salesforce users must provide a strong verification method in addition to their password when they access Salesforce products. If needed, you can accomplish this by deploying multiple MFA solutions.

Can we enable MFA in Salesforce instead of using our SSO provider's MFA service?

For products that are built on the Salesforce Platform, you can use the MFA functionality provided in Salesforce instead of using your SSO provider’s MFA service. With this approach, users log in via your SSO login page. Then they’re directed to Salesforce, where they’re prompted to provide their MFA verification method to confirm their identity.

Which verification methods satisfy the MFA requirement?

Let’s start with verification methods that don’t satisfy the requirement, whether you’re using your SSO identity provider’s MFA services or Salesforce’s MFA for direct logins.

How will Salesforce know that we've enabled MFA for our SSO identity provider and that we satisfy the requirement?

If you use a third-party identity provider (IdP) to access your Salesforce products, Salesforce has limited visibility into your MFA implementation.

Will Salesforce enforce MFA for SSO?

Salesforce won’t take action on your behalf to enable MFA for your SSO identity provider. Nor do we have plans to block access to Salesforce products, or trigger MFA challenges, if your SSO service doesn't require MFA. This policy could change in the future.