Slaesforce FAQ

how to set up salesforce in 1phone

by Dr. Lelia Weissnat DDS Published 2 years ago Updated 2 years ago
image

How do I use Salesforce on my iPhone?

0:001:18Salesforce for iOS and Android Demo - YouTubeYouTubeStart of suggested clipEnd of suggested clipWith the Salesforce mobile app you can run your business from your phone faster. And smarter stay onMoreWith the Salesforce mobile app you can run your business from your phone faster. And smarter stay on top of your day easily log tasks right from your notes.

Where is setup in Salesforce mobile app?

To do this, log in to Salesforce on your computer and navigate to “Setup”. Under “Administration Setup”, go to “Mobile Administration” –> “Salesforce1” –> “Salesforce1 Settings” and check the box to “Enable the Saleforce1 Mobile Browser App”.

Does Salesforce work on iPhone?

Run your business from your iPhone or iPad with the Salesforce mobile app. Access the power of the world's #1 CRM platform from the palm of your hands and transform your business with real-time data and mobile-tailored Lightning apps.

Does Salesforce work on mobile?

The app is cross platform, so it runs on Android and iOS operating systems.

How do I install Salesforce mobile?

0:152:49Install & Setup Salesforce Mobile App Emulator for Android - YouTubeYouTubeStart of suggested clipEnd of suggested clipThis video demonstrates how quickly you can get the salesforce app emulator build for androidMoreThis video demonstrates how quickly you can get the salesforce app emulator build for android installed and set up on your local. Machine here at the mobile debugging tool site on developer.salesforce

How do I enable mobile access in Salesforce?

Firstly, Here's how you enable Salesforce 1 -- - Navigate to Setup > Mobile Administration > Salesforce > Salesforce Settings. - On the Salesforce Settings page, under the Mobile Browser App Settings section, select the Enable Salesforce mobile web check box >> Click Save.

What is Salesforce mobile called?

Before Salesforce1 developed, many applications like Salesforce classic, Salesforce touch and chatter mobile are used to connect Salesforce using a mobile(Iphone, Ipad, Android and Tablet) devices. Now Chatter Mobile has been renamed to Salesforce1 and updated with lot of features.

What is the name of Salesforce mobile app?

CRM Mobile App for iPhone or Android - Salesforce App - Salesforce IN.

Is Salesforce mobile app free?

Not to mention that it's: Free to Download – Using Salesforce's new mobile app is free because it is included with every Salesforce License. Cross Platform – Whether your users rock an iOS or Android device, they can download it from the respective app stores.

11 Jul How to get Salesforce Contacts into your iPhone with Lightning Sync

I have had numerous people ask me how to access their Salesforce Contacts on there iPhone. This post will show you how. If you are using a Microsoft Exchange or Office 365 for your email then it will be really easy. If you’re using Gmail, then it will take a few more steps.

Exchange or Office 365

If you use Exchange or Microsoft, you simply need to go to the Contacts interface in your iPhone and ensure the Salesforce_Sync group is set to visible. Then you will see all of your Salesforce Contacts that Lightning Sync has synced over from Salesforce to Exchange, also in your iPhone.

GSuite (a.ka. Google)

Google is a bit tougher. First, you need to navigate to your Contacts while in Gmail on a computer. Select the ‘Salesforce Sync’ Contact Group (this Contact Group should have automatically been created when you installed Lightning Sync), from the Contact Groups menu on the left side of the page.

Why is Salesforce mobile app important?

With the Salesforce mobile app, your productivity doesn’t suffer just because you’re away from your desk. The mobile app gives you the same access to your Salesforce data that you have on your desktop. But the app is organized to help you get stuff done in those short, free moments when you're out and about, like waiting for a flight, ...

How to access favorites in Salesforce?

In the new Salesforce mobile app, tap your profile icon at the top of the screen to access your favorites list, update your profile and settings, switch accounts, send feedback to Salesforce, get help, and log out.

Does Alice have a Lightning app?

Alice’s org has also enabled Lightning apps for mobile. So she goes to the mobile App Launcher, which is always available from the navigation menu. The App Launcher has all of her Lightning apps that her admin made available for mobile, in the same order as on her desktop.

What is Salesforce app?

The Salesforce mobile app is an enterprise-class app that provides your users with instant access to your company’s CRM data from a phone or tablet. Here are some of the reasons why the app is so awesome.

Can you log into Salesforce sandbox?

When you log into the Salesforce mobile app, you’re automatically connected to your production org. But you can also log into your sandbox, which is the best place to play around with the mobile settings and customizations.

Does Salesforce do everything?

The Salesforce mobile app does a lot, but it doesn’t do everything—be aware that there are some differences from the desktop Salesforce site. Make it a priority to learn about the Salesforce features that aren’t in the Salesforce mobile app, that have functional gaps, or that work differently in the mobile app.

Prerequisites

Before you begin, make sure you have completed the following prerequisites.

Develop Mobile-Friendly Lightning Web Components

With more Salesforce users running their businesses from their phones, making your Lightning web components mobile-friendly can help you reach a wider audience. There’s a chance that a component you develop is already mobile-friendly. However, since it’s not hard, you should take the extra effort to verify.

Get Your Trailhead Playground Username and Password

Let’s get started by opening your Trailhead Playground. Scroll to the bottom of this page and click Launch. If you see a tab in your org labeled Get Your Login Credentials, great! Follow the steps below.

Configure Your iOS Mobile Simulator

You can only use the iOS Mobile Simulator on macOS. If you do not have a macOS machine, scroll down and click Verify Step to skip to the next step in the project to install the Android emulator.

Install the Salesforce Mobile App Simulator for iOS

A newly configured iOS simulator includes only Apple’s default apps. So you need to install the Salesforce Mobile app to test your Lightning web components. And if you’re testing against multiple iOS devices, you must install the app for each device simulator.

Verify Step

You’ll be completing this project in your own hands-on org. Click Launch to get started, or click the name of your org to choose a different one.

Install the Open CTI Demo Package

To set up the softphone utility for Ada, install an Open CTI Demo package in your Trailhead Playground. First, scroll to the bottom of this page and click Launch. If you see a tab in your org labeled Install a Package, great! Follow the steps below.

Configure Call Center

Next, configure the call center for Ursa Major Solar. Once it’s set up, anyone who’s a call center user can use the softphone utility to help customers with their cases.

Configure Softphone Layouts

Now that you’ve installed the softphone, review the layout settings and assign which profiles see the layout you customized.

Test It!

As you complete the steps below, you may see a pop-up message about the new Lightning Experience Transition Assistant. This message overlaps the user login for the Phone utility item. If you do see this message, please close out of the pop-up and proceed with the steps.

Verify Step

You’ll be completing this project in your own hands-on org. Click Launch to get started, or click the name of your org to choose a different one.

image
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 1 2 3 4 5 6 7 8 9