how to setup gmail and salesforce email relay

1. Navigate to the Setup menu in Salesforce and type Email Relays in the quick find. Click Create Email Relay.
2. For host enter the host of your relay. For gmail this is smtp-relay.gmail.com. For SendGrid it is smtp.sendgrid.net.
3. Set the port. For unencrypted or TLS connections most email relays use port 587. For SSL most email relays use port 465.
4. If you require authorization on your email server to setup relay, check that box and enter your credentials. We won’t do this in our example.
5. Click save. Next, navigation to Email Domain Filter in the quick find in the setup menu.
Click Create Email Domain Filter. TIP! Here is where you’ll decide under what circumstances that you want to send emails via relay. Of course, you can setup multiple relays. ...
Complete the configuration of the sender domain and recipient domain, if needed. In the email relay area select the email relay that you created in the steps above.
Check the active box and click save.

How to create an email relay in Salesforce?

Navigate to the Setup menu in Salesforce and type Email Relays in the quick find. Click Create Email Relay. 2. For host enter the host of your relay. For gmail this is smtp-relay.gmail.com.

How do I route emails sent from Salesforce to another server?

You can route all emails sent from Salesforce through your organization’s email (SMTP) server by configuring a feature called Email Relay. Configuring Email Relay is actually very simple, but if you run into issues it can easily consume a couple of days.

Can Salesforce send System emails?

Salesforce itself can send system emails. For example for password resets, when a sandbox is ready, when sharing rules are recalulated, when weekly data export file ready and so on Normally Salesforce uses it’s own SMTP servers to send email.

What ports do I need to set up email relay?

For unencrypted or TLS connections most email relays use port 587. For SSL most email relays use port 465. 4. If you require authorization on your email server to setup relay, check that box and enter your credentials. We won’t do this in our example.

Can I use Gmail as a relay?

Enter smtp-relay.gmail.com in the Relay Host for Outbound Messages field. Click Apply > OK.

How do I setup a relay in Gmail?

Set up SMTP relay serviceSign in to your Google Admin console. ... From the Admin console Home page, go to Apps Google Workspace Gmail. ... Next to SMTP relay service, click Configure.Set up the SMTP relay service by following the steps in SMTP relay: Route outgoing non-Gmail messages through Google.

How do I set up an Email Relay in Salesforce?

To set up an email relay:From Setup,in the Quick Find box, enter Email Relays , and select Email Relays.Select Create Email Relay.Configure these settings. Setting. Description. Host. ... Save the page.Set up an email domain filter. Important You must set up an email domain filter for email relay to work.

How do email relays work in Salesforce?

When email relay is enabled, all emails sent using Send email or through any process (like APEX, Workflow or process builder) will go through email relay server. Whereas system emails like Reset password, verification code sent from MTA and they will not pass through email relay server.

Can I use Gmail as SMTP server?

Google's Gmail SMTP server is a free SMTP service which anyone who has a Gmail account can use to send emails. You can use it with personal emails, or even with your website if you are sending emails for things such as contact forms, newsletter blasts, or notifications.

How do I set up an email relay server?

Configure the SMTP RelayFrom Server Manager, select Tools > Internet Information Services (IIS) 6.0.Expand the server under Internet Information Services.Right-click SMTP Virtual Server, and select Properties.Click the Advanced button under the General tab, then click Add.Specify the IP address of the SMTP server.More items...

What is SMTP Email Relay?

SMTP relay services allow businesses to send email without using their own servers or domain so that marketing messages can be separated from internal email communications. Email client software such as Outlook or Thunderbird provides a graphical interface for users to work with SMTP relay.

How do I set up an email domain in Salesforce?

Set up an email relay, if you haven't already.From Setup, in the Quick Find box, enter Email Domain Filters , and then select Email Domain Filters.Select Create Email Domain Filter.Configure these settings. Setting. Description. Sender Domain. ... Save the page.

How does SMTP relay work?

How does an SMTP relay service work? When an email service provider (ESP) tries to send an email, it connects to the configured SMTP server and communicates with it using that protocol. Once it can communicate with the configured server, it's able to deliver the email message through an SMTP relay service.

How do I enable email in Salesforce?

To be able to use Email to Salesforce, start by configuring it....Set Up Email to SalesforceFrom your personal settings, enter Email to Salesforce in the Quick Find box, then select My Email to Salesforce.Enter your own email address in My Acceptable Email Addresses . ... Under Email Associations, select options as needed.More items...

How do I turn on email deliverability in Salesforce?

To configure email deliverability settings, in the sandbox org, from Setup, enter Deliverability in the Quick Find box, then select Deliverability. If editable, set the access level in the Access to Send Email section.

How do I stop emails from going to spam in Salesforce?

Save the page and set up the Email domain Filter by searching Email Domain Filters in the Quick Find box in the setup.Select “Create Email Domain Filters”. Configure the following settings: Sender Domain. Recipient Domain. Email Relay.

Step 2

Scroll down almost to the very bottom to the section SMTP relay service and click Configure or Edit

If you're not seeing the emails appear in your Sent Mail folder in Gmail

Scroll down to 'Comprehensive mail storage' and check box for 'Ensure that a copy of all sent and received mail is stored in associated users' mailboxes.'

ISSUE

The emails sent from Salesfroce aren’t delivered and every time a user tries to send one there is an following error message that lands in the mailbox:

DEBUG & SETUP

The setup has 2 parts on the Salesforce side and one on the Gmail side. We’ll start with Salesforce first

What does email relay mean in Salesforce?

In simple terms “Email Relay” means that any email that needs to go out from your Salesforce Org will be sent through your company’s email (SMTP) Server and not through Salesforce SMTP Servers.

How to route emails from Salesforce?

You can route all emails sent from Salesforce through your organization’s email (SMTP) server by configuring a feature called Email Relay. Configuring Email Relay is actually very simple, but if you run into issues it can easily consume a couple of days.

Can developers send emails through Apex?

Developers can send emails through Apex. Users can subscribe to emails for Chatter groups and posts. Salesforce itself can send system emails. For example for password resets, when a sandbox is ready, when sharing rules are recalulated, when weekly data export file ready and so on.