- Open your Salesforce Org. Search Outlook in quick find box and Select Outlook Integration and Sync. Then enable Outlook Integration and Lightning Sync button.
- Now Again search Outlook in quick find box and Click on Outlook Configuration. Then Click on New Outlook Configuration button.
- Now Switch to Salesforce Classic. Click on beside Setup your User Name and Select My Settings. Search Outlook in quick find box and Select Salesforce for Outlook.
- After complete installation Salesforce for Outlook in your computer Open Microsoft Outlook in your computer.
- Open your Salesforce Org.
- Click on Setup.
- Search Outlook in quick find box and Select Outlook Integration and Sync. ...
- Enable Use Enhanced Email with Outlook and Click Active and Notify Reps.
- Click on Edit button.
How to integrate Salesforce with Outlook?
Steps to Set up Salesforce Outlook Integration
- Selecting Outlook in Salesforce. Go to your Salesforce and log in. ...
- Configuring Outlook. Step A: Now, in the Fast Find Box, type Outlook again and select Outlook Configuration. ...
- Configuring Salesforce. Switch to Salesforce Classic now. ...
- Salesforce Outlook Integration. ...
How to connect Salesforce with Outlook?
Importance of integrating Salesforce with Outlook
- It will help to save time of Sales reps in entering data and switching between the two applications
- Help to eliminate efforts on redundant data entry into two applications
- Help Sales teams in tracking email conversations relevant to Salesforce records
- Help to design meaningful email templates for prospects and customers
How to install Salesforce for Outlook?
Install Salesforce for Outlook (SFO) Before you start your installation, complete the following actions: Make sure Outlook Exchange Cache Mode is enabled. If this feature is not already enabled, make sure SFO is not running, enable the feature, and then wait until the mailbox data is fully downloaded and that Outlook shows that all folders are ...
Does Salesforce integrate with Outlook?
Salesforce for Outlook. The integration with Outlook is not only about emails. You can synchronize Salesforce CRM with your Microsoft Outlook to: Automatically sync Contacts, Events, and Tasks between Salesforce and Outlook. Manually add Outlook emails to Contact, Accounts (Organizations), Opportunities (Donations), and Lead object.
How do I set up Salesforce Lightning for Outlook?
Step 1: Enable Outlook integration in Salesforce. ... Step 2: Configure your Outlook domains. ... Step 3: Add the Salesforce app to Outlook. ... Step 4: Log into Salesforce through the Outlook app. ... Step 5: Start using the Salesforce app in Outlook. ... Step 6: Turn on Enhanced Email. ... Step 7: Log an email conversation.More items...•
How do I setup a Salesforce email to my Outlook case?
On Step 1, click where my name is in the To Box condition, then click Next. Click on redirect it to people or public group condition, then click the link afterward (this opens a new Outlook window). From the window, insert the Email-to-Case Service Address on the 'To' field, then click OK, then click Next.
How does Outlook work with Salesforce?
The Salesforce integration with Outlook is one of a suite of products that give sales reps the power to work from their email applications, while keeping Salesforce data up to date. The integration provides Salesforce data directly within Outlook, and the ability to log emails and events to Salesforce records.
How do I add Salesforce to Outlook browser?
From Setup, in the Quick Find box, enter Outlook , and then select Outlook Integration and Sync.Enable Let users access Salesforce records from Outlook.If reps use Outlook on the web, in the Microsoft Outlook Web App Domain section, add the domains that you want to allow access to Salesforce.
How do I receive emails from a case in Salesforce?
Before you enable Email-to-Case, take care of some configuration tasks. ... From Setup, enter Email-to-Case in the Quick Find box, then select Email-to-Case.Click Edit.Select Enable Email-to-Case, and click Save.Select Enable On-Demand Service and click Save.
How do I get the Salesforce side panel in Outlook?
Enable the Salesforce Side PanelFrom Setup, enter Outlook Configurations in the Quick Find box, then select Outlook Configurations.If you're modifying an existing Outlook configuration, click Edit next to the one that you want to modify. ... Select Side Panel .Save your changes.
Is Salesforce Outlook integration free?
It is free and demands customization. Lightning Salesforce Outlook Sync for Microsoft Exchange can bring into step contacts & events amongst your Microsoft Exchange-based calendar and Salesforce.
Does Salesforce have Outlook integration?
Salesforce for Outlook, a Microsoft® Outlook® integration application that you install, syncs contacts, events, and tasks between Outlook and Salesforce.
What is the difference between Salesforce for Outlook and Outlook integration?
The Outlook integration lets users work with Salesforce records and certain Salesforce features while in their Outlook email or calendar. This integration is meant to replace the Salesforce for Outlook side panel and even offers more features that Salesforce for Outlook does not.
Why is Salesforce for Outlook not working?
Make sure the Salesforce for Outlook SFO icon is present in the system tray. If SFO icon is not present, try to run it by double clicking on the icon from the Desktop and wait a few seconds to see if it shows up in the System Tray. If nothing happens, try to restart your computer and see if the icon shows up.
Does Salesforce for Outlook work with Office 365?
Salesforce for Outlook works with Outlook 2013, Office 365, Outlook for Mac and the Outlook Web App (OWA). You can read the full announcement from Salesforce as well as more about the app here. You can get the Salesforce App for Outlook from the Office Store for free: store.office.com.
How to install Salesforce on Outlook?
Click on beside Setup your User Name and Select My Settings. Search Outlook in quick find box and Select Salesforce for Outlook. Now Scroll down bottom of the page and Download Salesforce for Outlook using Download (Version) button. If Microsoft Outlook is Open, Close It. Now Install setup file on your computer.
How to sync Salesforce email with Outlook?
STEP 1. Open your Salesforce Org. Click on Setup. Search Outlook in quick find box and Select Outlook Integration and Sync. Then enable Outlook Integration and Lightning Sync button. Enable Use Enhanced Email with Outlook and Click Active and Notify Reps. Click on Edit button.
What is Outlook email?
Microsoft outlook, or simply Outlook, is a personal information manager from Microsoft, that allows users to send and receive email on their computer . It provides many functionalities to manage various types of personal data like calendar appointments and similar entries, tasks, contacts, notes, and events.
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Salesforce and Outlook Integration
Help reps track customer interactions and work their Salesforce deals directly in Outlook.
Considerations for Setting Up the Outlook Integration
Keep these considerations in mind to determine which Outlook features to enable and what users will need for access.
How to change folder in Salesforce?
If you want to connect to other URL Click Change URL. Enter your Salesforce username and password. Click Allow. Click Next, If you want to change folder click Change Folder. Click Next, and then select your sync method.
Does Salesforce integrate with Outlook?
Microsoft Outlook integration with salesforce application that you install, Syncs contacts, events, and tasks, attachments between Outlook and Salesforce and view Salesforce records related to the contacts and leads in your emails and events in Outlook.
