Slaesforce FAQ

how to show error message in flow salesforce

by Yvonne Ziemann Published 2 years ago Updated 1 year ago
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If the flow is used only internally, such as at a call center, use the fault path to display the error message to the running user. In the same Screen element, ask the user to report the error to the IT department. To do so, draw the fault connector to a Screen element with this Display Text field.

Full Answer

Who should be receiving flow errors in Salesforce?

The Process Automation Settings in Setup shows you who should be receiving the Flow error emails. You can select whether it will be the ‘User Who Last Modified the Process or Flow’, or ‘Apex Exception Email Recipients’ (this is a list of users specified on the Apex Exception Email page). Is There a Way to Ignore Salesforce Flow Errors?

Should you create your own error messages in flow?

Even though it is not difficult to understand the errors, it will still take some time before you feel super comfortable with it. Also if you have several admins handling flows, the standard error messages might not be friendly to those who didn’t build the flow. In this case, you can consider creating your own error message in flow.

What is Salesforce flow “fault handling?

This is known as Salesforce Flow “fault handling”, the best practices for managing, debugging, and avoiding errors in your Salesforce Flows. I’ve said it before, and I’ll say it again – Salesforce Flow is the greatest tool in a functional Admin’s toolbelt.

How do I avoid errors when validating an object in Salesforce?

The field validation inside your screen element is your first tool to avoid errors. Remember; your screen flow is unaware of the validations you built on the object. This means that you need to create the same validations inside your flow, so that you don’t face any errors when your flow creates or updates an object record.

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How do you solve for flow error?

If a user assigned to the Flow is no longer active, when trying to resume a Flow interview that has been paused, you will cause an error. The easiest solution to this issue is to freeze your users and ensure all Flow interviews assigned to that particular user are complete before fully deactivating them.

What is fault connector in flow Salesforce?

While a connector element determines the normal path of flow execution, a fault connector is executed at runtime only when its source element results in an error. A fault connector can have any target element but only the following source elements: Apex Plug-In.

How do I show a toast in flow in Salesforce?

Version 2.0 adds the ability to include a clickable link in the message, add a title, add a custom icon, control the duration of the toast message and select the display mode (Dismissible, Pester & Sticky). This local action will pop up a toast message.

What happens when a flow fails Salesforce?

Every time a flow interview fails, Salesforce sends an error email in the default language of the user who ran the flow. The email is sent to either the admin who last modified the associated flow or the Apex exception email recipients.

What is a flow error?

The error flow acts as a catch-all for messages that are propagated from any unwired fail terminal on any primitive or node, in either a request or a response flow. By default, an error flow consists of: An Error Input node, which has a catchAll terminal, with the type set to anyType.

How do you get a fault connector in flow Salesforce?

Note: How To Get The Fault Connector Basically, you are telling the system: Go with the gray arrows, but if anything goes wrong, go with the red-dotted arrow. To get the fault connector, simply drag twice from an element. Fault Connectors are in red. To get the Fault Connector, drag twice from an element.

How do you show toast message in lightning?

Let's test our component.Click on “Information” button and see “Information Toast”Click on “Error” button and see “Error Toast”Click on “Warning” button and see “Warning Toast”Click on “Success” button and see “Success Toast”

How do you show toast?

Display the created Toast Message using the show() method of the Toast class. The code to show the Toast message: Toast. makeText(getApplicationContext(), "This a toast message", Toast.

What is empApi?

The lightning/empApi module provides access to methods for subscribing to a streaming channel and listening to event messages. All streaming channels are supported, including channels for platform events, PushTopic events, generic events, and Change Data Capture events.

What is Field_custom_validation_exception?

The FIELD_CUSTOM_VALIDATION_EXCEPTION error can occur during a data deployment if you have added a new custom validation rule or an Apex trigger in your target org.

What is malformed ID error in Salesforce?

A common error that you may encounter an error in the summary email is MALFORMED_ID. This means the ID you are attempting to use in your CSV file is not formatted correctly and or has unsupported characters.

How do I use flows in Salesforce?

How do I create a flow in Salesforce?Open Flow Builder. ... Select the Flow Type, then click Create.Drag the elements you want to use onto the canvas. ... Connect the elements to determine the order in which they're executed at run time. ... Save your flow.

The Fault Connector

If I expected most readers to have seen the ‘Unhandled Fault’ message, I wonder how many of you have seen ‘Fault Connectors’ which Salesforce provides to handle Flow errors?

Next Stop on the Fault Line

We now know how to create a fault connection, but what do we attach it to? Below is a simple screen flow which lets users create a Contact and Account at the same time. We will use this to demonstrate some of the best elements to use after things have gone wrong.

Time to Relax

Using fault connectors to handle errors in your flows will improve your users’ experience and help deliver the information that Admins need to understand problems with Flows quickly. That new screen flow error message looks so nice… I secretly hope I see it again soon!

What is an Unhandled Fault?

An “unhandled fault” is thrown when something happens inside your Flow that goes against what Salesforce is expecting. This could be something as simple as pushing a record without a required field being populated, or something more sinister like a governor limit being hit (which means too many SOQL queries).

How to Create Flow Error Messages

As a user, when you’re simply going about your day and trying to get work done, there’s nothing more frustrating than being met with an error that doesn’t have a human-friendly explanation. Users are bound to get annoyed and may eventually start looking for workarounds outside the system.

Using Decisions to Avoid Flow Errors

To avoid hitting a ‘fault’ altogether, you can use a Decision to check specific criteria before proceeding and loop the user back around if you need to clean up or gather additional information.

Creating a Custom Error Message for Users and Admins

According to Salesforce best practice in this help article, you should always configure the Fault Connectors to inform you when a Flow fails.

Flow Errors Caused by Inactive Users

Errors may sometimes occur if a user is inactive. This happens most commonly when someone leaves the organization. If a user assigned to the Flow is no longer active, when trying to resume a Flow interview that has been paused, you will cause an error.

Change Who Receives Flow Error Emails

The Process Automation Settings in Setup shows you who should be receiving the Flow error emails. You can select whether it will be the ‘User Who Last Modified the Process or Flow’, or ‘Apex Exception Email Recipients’ (this is a list of users specified on the Apex Exception Email page).

Is There a Way to Ignore Salesforce Flow Errors?

You can also ignore a Fault altogether by dragging the Fault line to the same place as the success line. Generally, this is not recommended, and should only be done in certain niche circumstances, such as ensuring a Contact is part of a specific Campaign.

How to see if something went wrong in Salesforce?

1. Flow Debug Window. If you encountered the error when you are debugging from flow, you will see the “something went wrong” message, and the error will show up on the right. 2. Salesforce UI. After the flow is activated and deployed, if a user triggers the flow and an error happens, it will show up in the UI. 3.

How to debug a flow in Flow Builder?

How To Debug A Flow. 1. In Flow Builder – Debug Window. For Screen flow type, you can debug the flow in a separate window. When you click Debug on the upper right toolbar, you will see a prompt message where you can set the debug options. Run the latest version of each flow called by subflow elements: By default, ...

What is run flow in rollback mode?

Run flow in rollback mode: For autolaunch flow (all the flows without screen element), you can choose the debug the flow in rollback mode. Simply put, all the debugs are considered a real run of flows. That means the changes will be saved even though the flow is not activated yet.

Can you activate a flow without testing?

However, flow is very error-prone so I do not recommend activate the flow without testing. To resolve this, you can actually save it as a new flow and set the type to autolaunch. Then create an input variable so you can do the testing. (Remember to fix the errors after converting the flow.)

Is it difficult to understand flow errors?

Even though it is not difficult to understand the errors, it will still take some time before you feel super comfortable with it. Also if you have several admins handling flows, the standard error messages might not be friendly to those who didn’t build the flow.

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