Slaesforce FAQ

how to sign in as a user salesforce adminstrator

by Charley Hegmann Published 2 years ago Updated 2 years ago
image

To log in as another user: Modify All Data.

  • From Setup, enter Users in the Quick Find box, then select Users.
  • Click the Login link next to the username. This link is available only for users who have granted login access to an admin or in orgs where admin ...
  • To return to your admin account, select User’s Name | Logout.

A Salesforce administrator cannot log in as a user if the user is inactive.
...
  1. Click the gear icon > Setup.
  2. Enter Login Access Policies in the Quick Find box.
  3. Select the Administrators Can Log in as Any User checkbox.
  4. Click Save.

Full Answer

How do I login as an admin user in Salesforce?

From Setup, enter User Name in the Quick Find box, then select user. Click the Login link next to the username. This link is available only for users who have granted login access to an admin or in orgs where admin can log in as any user. To return to your admin account, select User Name and then Logout.

How to grant access to company administrator in Salesforce?

If you did not see the "Login" button, maybe you can use that User's username and password to log in to Salesforce, then go to Set Up - My Personal Information - Grant Login Access, now you can grant access to "Your Company's Administrator".

How do I login as an admin user?

From Setup, enter Users in the Quick Find box, then select Users. Click the Login link next to the username. This link is available only for users who have granted login access to an admin or in orgs where admin can log in as any user. To return to your admin account, select User’s Name | Logout.

How do I remove login access from my Org in Salesforce?

To have this feature removed from your org, contact Salesforce. If you remove the feature, a user must grant login access before an admin can log in to that user’s account for troubleshooting. For more detailed information please refer to salesforce’s documentation.

image

How do I login to a specific user in Salesforce?

From Setup, enter Users in the Quick Find box, then select Users.Click the Login link next to the username. This link is available only for users who have granted login access to an admin or in orgs where admin can log in as any user.To return to your admin account, select User's Name | Logout.

How do I login as user?

AnswerHold 'Shift' and right-click on your browser icon on the Desktop/Windows Start Menu.Select 'Run as different user'.Enter the login credentials of the user you wish to use.Access Cognos with that browser window and you will be logged in as that user.

Can't see administrators can login as any user?

To enable this, go through Setup > Security Controls > Login Access Policies > Administrators Can Log In As Any User > Save. If you don't see this feature, contact Support.

How do I login as a different user in Salesforce app?

Go to Setup > Users and click login next to the user you would like to experience the Salesforce mobile experience as, if they are a Lightning user, Salesforce1 will load as a browser app.

How do you switch users?

Select Start , right-click the account name icon (or picture), then select Switch user. Select the Start button on the taskbar. Then, on the left side of the Start menu, select the account name icon (or picture) > Switch user > a different user.

What permission is required to login as another user in Salesforce?

Go to Setup>Security Controls>Delegated Administration and create a new Delegated Group and check the checkbox "Enable Group for Login Access". Then, add the users as delegated administrators.

Can delegated admin login as another user?

Enable delegated administrators to manage users in specified roles and all subordinate roles. You can assign specified profiles to those users, and log in as users who have granted login access to administrators.

How do I enable login as a community user in Salesforce?

First, just navigate to the Contact record of the user you want to log in as. Then on the top right of the record page click the action menu dropdown and select Log in to Community as user. You can also navigate to the Community user's contact record by clicking the Contact link on their user detail page.

How do I create an Admin user in Salesforce?

Create a new System Administrator User In Salesforce Classic and Lightning Experience:Go to: ... Click New User then enter your new User details.In the 'User License' field, select Salesforce.In the 'Profile' field, select System Administrator.Select Generate new password and notify user immediately.Click Save.More items...

What should the administrator do to identify why the user is unable to login Salesforce?

Confirm your login credentials (username and password) are correct.Reset your Salesforce password.Confirm browser bookmark directs to the correct login page and remove saved passwords/autofill.Confirm your browser does not block Salesforce cookies.Review your Salesforce profile permissions.

How do I add an account to Salesforce app?

Open the Salesforce Authenticator app on your mobile device. If you're opening the app for the first time, you see a tour of the app's features. Take the tour, or go straight to adding your Salesforce account to the app. In the app, tap Add an Account.

How do I launch salesforce1 simulator?

In the menu bar, select Xcode | Open Developer Tool | Simulator. A new program called Simulator opens, displaying a mobile screen. Go to File | Open Simulator to choose your preferred device. You can close Xcode, but keep the Simulator window open to install the Salesforce app in the next section.

What happens if a system administrator logs out as a user?

If a System Administrator in logged in as a user and then logs out as that user, their current session will also be terminated and they may be forced to login again..

Can Salesforce administrators log in as another user?

Salesforce administrators can log in as another User to help replicate an issue.

Why is it important to let system administrators log in?

Letting system administrators log in as any user is very helpful for testing new features being developed in a testing enviroment. It can also help with replicating an issue a specific user is having or testing permissions for specific users.

Can you grant login access to managed packages?

Users cannot grant login access to managed packages that are licensed to an entire salesforce org. There are also some managed packages that do not have login access, therefore some packages may not be listed on the login access policies page.

Can admins log in as any user?

Once there enable Administrators Can Log in as Any User.

Can an admin log in as another user?

An admin logged in as another user can’t grant login access to that user. The user needs to log in directly and grant login access first.

Can admins log in to Salesforce?

To help troubleshoot user issues, admins can log in to a Salesforce org as the user experiencing the problem. Login as another user in salesforce can be turned on in salesforce in few steps , which will let administrators log in as other users and troubleshoot in as any user in the org without first asking them to grant access.

How to log in as a user in Salesforce?

You can go to the User record page of that user and click the "Login" button to login as that user. If you did not see the "Login" button, maybe you can use that User's username and password to log in to Salesforce, then go to Set Up - My Personal Information - Grant Login Access, now you can grant access to "Your Company's Administrator". After that, you can login back as yourself and go to that User's page, you should be able to see the "Login" button.

How to reset a fake password?

You can go to the user record of that fake user, then click the Reset Password button to reset password for that user. I assume you set valid email for that user, you can then click the link in the email to reset the password. After that, you will be able to login as that user using the username&password. Or you can grant login access to admin so that you can click the Login button to login directly from admin page.

image
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 1 2 3 4 5 6 7 8 9