Slaesforce FAQ

how to start a salesforce user group

by Miss Ona Hermann Published 2 years ago Updated 2 years ago
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  • Go to My Settings.
  • Click either Personal or My Personal Information.
  • Click My Groups.
  • Click on New.
  • Fill up the Label field with your group’s name. This will be visible in user interfaces.
  • Click on the Search drop-down list and choose the member types you wish to add. ...
  • Locate the Available Members box. Choose your members and click Add to place them on the Selected Members field.
  • Click Save.

How do I create a group in Salesforce?

Create Public Groups for Knowledge. From Setup, enter Public Groups in the Quick Find box, then select Public Groups. Click New, or click Edit next to the group you want to edit. Enter the following information: Field. Description. Click Save. Note When you edit groups, sharing rules are automatically reevaluated to add or remove access as needed.

How to train your users on Salesforce?

Train users to do their jobs in Lightning Experience so they’re comfortable and productive from day one of your launch. A good starting point is self-paced training. Direct your users to Trailhead and the Learn to Work in Lightning Experience trail. The two modules in this trail are designed to show Salesforce Classic users how to switch ...

How to use Salesforce everyday?

Salesforce is extremely user friendly and once you get familiar with it, you can start getting creative in using some of the more advanced capabilities. 1. Check out Trailhead. Salesforce offers modules that are accessible and free to anyone who visits the Trailhead website. These modules are fun, interactive, and extremely informative for anyone that wants to learn Salesforce for the first time; or even long time Salesforce users who want to learn a new feature or brush up on their skills.

How to create lookup relationship in Salesforce?

How to create lookup relationship in salesforce?

  • Step 2. : -Selecting Related to Object. Now select Child object in step 2. ...
  • Step 4. :- Establishing Field Level Security for reference field. Make sure the Field level Security is visible for all profiles.
  • Step 5 :-. Select the Page layout for child object field. Click on Next button.
  • Step 6 :- Adding custom related lists. Click on Save button as shown above. ...

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How do I create a user group in Salesforce?

Creating a Personal User GroupGo to My Settings.Click either Personal or My Personal Information.Click My Groups.Click on New.Fill up the Label field with your group's name. ... Click on the Search drop-down list and choose the member types you wish to add. ... Locate the Available Members box. ... Click Save.

How do I start a user group?

8 Steps to a Successful User GroupFind co-organizers.Look for sponsors.Choose a location.Invite speakers.Stick to the plan.Keep it regular.Talk to your attendees.Get prizes for your user group members.

How do I add a public group to a user in Salesforce?

Create Salesforce Public GroupsNavigate to Setup (Gear Icon)| Manage Users | Public Group.Click New.Name the Public Group via the “Label” field.Select Users under the “Search” drop-down.Add the specific user(s) with whom you want to share the list view.Click Save.

What are Salesforce groups?

A group consists of a set of users. A group can contain individual users, other groups, or the users in a particular role or territory. It can also contain the users in a particular role or territory plus all the users below that role or territory in the hierarchy.

What is a customer user group?

What is a user group? User Groups are an opportunity to bring customers together in order to connect with and learn from each other, see how they can use your company's products more effectively and provide feedback. If they are in-person, participants can get out of the office to “sharpen their axes.”

What is the purpose of a user group?

User groups connect people to share strategies and best practices around a given product, often software. These users are usually from different companies or organizations.

What is a public group in Salesforce?

Salesforce Knowledge uses public groups as a way to assign users to specific tasks related to articles. When you assign article actions to a public group, you can grant users in that group the ability to do things like publish articles with a specified validation status.

What is the difference between public group and queue in Salesforce?

Public Group is kind of team or group of related users, this will help to share the data. Queues are typically used when you want to assign a record to a bunch of users. Using Queues you can assign a record to multiple users, so that any member of the queue can work on the record.

How many public groups can be created in Salesforce?

There is no limit to the number of members that can be added to a Group, but an individual User is limited to a max of 300 Groups - meaning he or she cannot be added to any more Groups if their Group participation has reached 300. Also, your org can have a maximum of 30,000 Groups.

How do I create an email group in Salesforce?

0:192:05Add, Edit, or Delete a Mail Group in Salesforce - YouTubeYouTubeStart of suggested clipEnd of suggested clipOnce you're logged into Salesforce. You can then create a new male group. By going to your maleMoreOnce you're logged into Salesforce. You can then create a new male group. By going to your male group list.

Types of Community Groups

I knew I wanted to start a group focused around Pardot, but there are actually many different group focuses you can choose:

Applying to Start a Community Group

After deciding on the type of group I wanted to start, I filled out the formal application. Be prepared to provide basic information about yourself and why you want to lead a community group. If your application is approved, you will get added to the next onboarding cycle, which takes place twice per month.

Community Group Onboarding Process

Depending on when you signed up, you’ll get an email with instructions to complete the Group Leader Information form and agree to the Community Group Leader Policy and Guidelines. The information form is a quick GetFeedback survey with basic questions that don’t require special preparation.

Welcome to the Trailblazer Community Group Program!

This step was very exciting to me. One morning I started getting emails that I had been added to three Trailblazer groups: “All Community Group Leaders”, “Community Group Leader Announcements” and, most importantly, the NH Pardot User Group. Then a welcome email came in with links to a bunch of different resources.

Adding a Co-Leader

I knew that even with all the motivation to get this far, bringing on a co-leader would help lighten the load and ensure the sustainability of the group well into the future.

Finding a Venue

Even though group leaders get a stipend to host events, my goal was to find a free venue. I’d rather use that money later on for food and drinks. Location was also an important consideration; we wanted to be easily accessible from all parts of the state.

Picking a Date

I worked with our venue to find an evening during a weekday that was available and ran with the date they provided. Since we’ve only hosted one event so far, I would defer to other group leaders on the best date and time to get people to attend.

1. Make a list of the questions you would like to get answered

I know this sounds like a no-brainer, but I can’t tell you how many times I’ve rushed out the door of my office headed to a user group meeting and completely forgot what I needed to get answered. I’d suggest starting your list when you get back to your desk from the meeting.

3. Have a mobile device or laptop

No doubt you probably will. But I can’t tell you how many times I have had other admins come up and ask me questions about a workflow or a validation rule and I really wanted to help but we didn’t have a device to work on to see and test our changes. Plus mobile devices are great for taking notes on.

4. Bring plenty of business cards

Think of user groups like a mini-conference. You wouldn’t forget business cards for a conference, so bring plenty for the user group meeting. That way if time runs out and you don’t get all of your questions answered you can follow up with people later.

5. Be gracious and volunteer

Salesforce User group leaders are some of the hardest working people so be sure to thank them for organizing the meeting afterward and volunteer to help clean up or prep for the next one. I’m pretty sure they won’t mind the extra hands.

What are Organization-wide defaults and sharing rules?

Organization-wide defaults and sharing rules determine what data is private and what data is shared with other users. These settings come in handy when working across a large team with varying data security needs

How do roles mimic teams?

Admins create a role hierarchy and assign users to each role to organize users into a management chain. Assign ing users to a role hierarchy makes records accessible within their team.

What is permission set?

Permission sets grant access to objects outside of profiles. They are helpful when specific users need access to objects outside of their profiles. They help grant access to objects on an as-needed basis.

Why do companies have user groups?

User groups exist to help customers find more success with a certain set of products or services. Without a user group, companies have limited insight into customer satisfaction and ultimately, customer retention.

What is software user group?

Software user groups are a relatively low-cost “feature” of your solution that helps your customers succeed. While competitors are always adding new features and services, the differentiation that a reliable user group delivers is difficult to replicate.

Why are user groups important?

User groups help your business make your customers successful, while gaining invaluable customer insight. Your customers, in turn, get to build a network that they can use to be more successful with your products and services.

How to keep a user group engaged?

The most effective way to keep your user group engaged and thriving is to always help the users feel like the group is made for them, and not for the company. The company can benefit, of course, but the users need to feel like the organization is being thoughtful with what they ask and share with the group. 2.

Why is it so hard to get executives excited about user groups?

The other reason you might struggle to get executives excited about your user group plan is a lack of clarity about what user groups look like and what shape yours will take. Communicating both the value of an active user group and the fact that you have a plan will help you get your senior management on board.

Why do companies move their user groups online?

Many companies opt to move their user groups online because of the increased flexibility and the ability to connect at any time digitally. The benefits of active user groups are undeniable.

When were user groups created?

The first user groups were launched in the 1950s when people using technology, like mainframe computers, formed loose clubs to support each other, spread best practices, and share ideas.

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