Slaesforce FAQ

how to subscribe another user to a report on salesforce

by Gregorio Kshlerin Published 2 years ago Updated 2 years ago
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  • Assign the "Subscribe to Reports" permission set created earlier to the relevant user (s)
  • Ensure that the user has access to the folder in which the relevant report is stored. ...
  • Select the report to which you wish to subscribe users, go to the arrow next to Edit and from the dropdown select Subscribe. ...

To add others or remove yourself, click Edit Recipients. Select from the available entity types and start typing to see all the matching names. Only the users, groups, or roles with permission to access the report are shown in the list of matches. Select from the matching options and click Add.

Full Answer

How to subscribe yourself to reports in Salesforce?

Next, look at the sidebar on the left and click the option that says All Reports. In the menu on the right, sort the reports by Subscribed. Now that you know how to subscribe yourself to reports, you can subscribe others as well. Salesforce allows you to choose users, groups, and roles for report subscriptions.

How to manage subscriptions in Salesforce Lightning?

In Salesforce Lightning, here’s how to do it. Click on the Reports tab and find the All Reports option on the left-hand side. At the top, you’ll see a tab labeled Subscribed. Now, you can manage your subscriptions and add new reports. Next, look at the sidebar on the left and click the option that says All Reports.

How do I subscribe to a report?

To subscribe, a user must have access to the folder a report is stored in. You can choose to receive the emailed report daily, weekly or monthly on a specific day and time. When you subscribe to a report, you can opt to receive the results as a formatted spreadsheet and can subscribe yourself and/or other users.

How do I view my subscriptions in Salesforce classic?

To do this in Salesforce Classic, follow these steps. Navigate to the Reports folder and click on All Folders on the left-hand side. Then, click the pull-down menu on the right and navigate to Items I’m Subscribed To. On this page, you can view, edit, and delete your current subscriptions to reports.

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How do I give someone access to a Salesforce report?

On the Reports tab, hover over a report folder in the left pane, click. , and then select Share.Select Internal Users.Find the user you want, click Share, and choose an access level.Click Done, review your changes, and click Close.

How do I share a Salesforce report with another user?

Sharing Content with Other UsersNavigate to the Reports tab.Select All Folders listed on the left-hand side. ... Click the carrot on the far right of the row with your Report Folder name.Select Share from the dropdown.In the new popup window, Share with Public Groups or Users, View Access.Click Share, and then Done.

How do I enable subscribe to reports in Salesforce?

In order to make the 'Subscribe' button to appear on your reports, the 'Report Notifications' and 'Salesforce App Notifications' features must be enabled for your organization.

Can a community user subscribe to a report?

My question was about subscribing to reports, not viewing reports. I had contact with salesforce in the meantime and discovered that this option is not available for Community Users. Workaround is that some one with a full salesforce license subscribe community users to a report.

How do I control access to reports in Salesforce?

Grant Users Access to Reports and DashboardsClick. ... In the Quick Find box, enter Profiles , then select Profiles.Click the Program Management Standard User profile.In the System section, click System Permissions.Click Edit.Select View Dashboards in Public Folders and View Reports in Public Folders.Click Save.

How many reports can a user subscribe to in Salesforce?

5 reportsCurrently, Users can subscribe to a maximum of 5 reports or dashboards and be notified whenever set conditions are met. This maximum limit is currently hard-coded and cannot be increased. Note: The limit of 5 subscribed reports is independent for Salesforce Classic and Lightning Experience.

How does Salesforce report subscription work?

When the subscription emails the refreshed report to each recipient, it sends it to the email address set in Settings | Email | My Email Settings. If no email is set in My Email Settings, then the refreshed report is sent to the recipient's email address set on their Salesforce User record.

How do I change report subscriptions in Salesforce?

In Salesforce Lightning, here's how to do it.Click on the Reports tab and find the All Reports option on the left-hand side.At the top, you'll see a tab labeled Subscribed.Now, you can manage your subscriptions and add new reports.

How do I enable subscribe button in Salesforce dashboard?

Find the dashboard and click. | Subscribe. Open the dashboard and click. | Subscribe.

How do you add a user to a report?

To add a user or group to an item roleStart the web portal and locate the report item for which you want to add a user or group.Select the ... ... In the drop-down menu, select Manage.Select Security.Select Add group or user.More items...•

Can I send Salesforce report to external user?

If you want your external users to create or edit reports in a privately shared folder, grant them Viewer access on the folder. next to the folder you want to share, then select Share. Note Partner and customer users can't create, edit, or view reports in the Unfiled Public Reports folder.

Why can't a user see a report in Salesforce?

Check the Field Level Security of the Lookup or Master-Detail Relationship field to ensure that your Profile has visibility to that field. Without visibility into that specific field, you will not have the ability to view the relationship that it contains and thus not able to run the report.

What is folder sharing in Salesforce?

Folder Sharing in Salesforce allows you to restrict access to reports and dashboards by users, roles, roles and their subordinates, territories, territories and their subordinates, and public and private groups.

How to enable feed tracking in dashboard?

Repeat the same steps to enable Feed Tracking for dashboards. From Setup, enter Feed Tracking in the Quick Find box and click Feed Tracking and then select Dashboard. Select Enable Feed Tracking, and select any fields you want to track.

How to show snapshot in dashboard?

Choose where you want your snapshot to appear. To show it in a dashboard, click Post Snapshot to Dashboard Feed. To show it to a user or group, click Post Snapshot to User or Group Feed. Write a comment in the text box and click OK.

What happens if you create a folder before analytics?

If a folder existed before analytics folder sharing was enabled, its properties and sharing settings are rolled back to their previous state. If a folder was created while enhanced analytics folder sharing was in effect, it is hidden from the folder list and all its sharing settings are removed.

What is a good report?

A good report is like a trusted advisor: You won’t make a big decision without checking in for guidance, and you like to check in on a regular basis. For example, our Account Executive may look at a report of her closed opportunities on a weekly, monthly, or even daily basis, so she can stay on top of her monthly and quarterly quotas. She needs that report to determine if she’s on track, and she may take action or change what she’s doing based on the data she sees. When she’s accessing this important report, she can view it directly in Salesforce, or she can have it sent to her on a schedule.

Do all users have access to dashboards?

All users have at least Viewer access to report and dashboard folders that have been shared with them. (Some users may have administrative user permissions that give them greater access.) [2] When you are an Editor on a folder, you can view and modify the reports and dashboards it contains, and move them to and from any other folders you have ...

Can each user have access to a dashboard?

[1] With Viewer access you can see the data in a report or dashboard, but you can’t make any changes, ...

How Do Salesforce Reports Work?

You can think of a report as a list of information with all the information you’ve asked Salesforce to provide. For example, this could be a list of prospects that your sales team will call, accounts in default, or open support cases that need follow-up. Salesforce looks for the criteria you select and presents users with a list of that data.

Why Should You Use Salesforce Reports?

Birds-eye view of data Reports can tell you information at a glance to quickly take action. Fast, accurate responses can give you a leg up on your competition. For example, time required to prepare for a meeting could be reduced by automatically mailing reports out to your team.

Before Subscribing to Reports, Check Your Permissions on Salesforce

You will need different permissions for report subscriptions depending on who you’re trying to add and how you intend to do it.

How to Subscribe Yourself to Salesforce Reports

Now that you know what permissions you need, you can subscribe to whichever reports you like. To do this in Salesforce Classic, follow these steps.

How to Subscribe Other Salesforce Users to a Report

Now that you know how to subscribe yourself to reports, you can subscribe others as well. Salesforce allows you to choose users, groups, and roles for report subscriptions. So, for example, you can send reports on how many hours your dev team has worked for a client to your Human Resources department, so they’re billed correctly.

How Do I Manage Report Schedules in Salesforce?

Report schedules make sure that the information in your reports is up-to-date. The Schedule Report page lets you manage the frequency and conditions for sending out scheduled reports. Here, you can schedule a new report run, change an existing schedule, view current schedule jobs, and delete scheduled runs.

How Do I Manage Report Notifications?

Notifications for reports let you know when data meets a particular set of criteria that you set. You can select what you want to be notified about and what conditions are essential to you to receive relevant notifications. You can also set up notifications for the Salesforce app, email, and on Chatter.

How to make sure you have access to reports?

Another way to make sure you have access to reports is to subscribe to them. In NPSP, you can subscribe to a report when you need to have critical data sent to you via email regularly. Let’s check in with Sofia to see how she does this.

What is a private report?

Private Reports: All reports that were created by you and can only be seen by you. Public Reports: All reports saved in the Public Reports folder are available to everyone in your organization. All Reports: All reports you have access to (like those shared by other users) And these are the default folder options: ...

Can Sofia share a report with her executive director?

Sofia's Executive Director now has access to the report, even if she doesn't know it yet. Now that the Donor and Volunteer report is in a public folder, Sofia can share it with her Executive Director. There are lots of ways to share a report in Salesforce. This time, Sofia chooses to share the report through Chatter.

Can Salesforce admin make folders private?

Your admin can make a folder available to your entire organization, or make it private so that only the owner has access. And folders can have subfolders—but only if the Salesforce admin at your organization has enabled enhanced folder sharing. Folders are a great way to organize reports, so Gorav, the admin at No More Homelessness (NMH), ...

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