Slaesforce FAQ

how to sync hubspot and salesforce

by Kiera Ratke Published 3 years ago Updated 2 years ago
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  • In your HubSpot account, click the Marketplace icon marketplace in the main navigation bar. Under Manage, select Connected apps.
  • In the Salesforce integration section, click the More dropdown menu and select View details.
  • Click the Activities tab.
  • Select the checkbox next to a HubSpot marketing or sales activity to sync to Salesforce as a task.
  • To specify the Salesforce task type for the activity, click the Salesforce task type dropdown menu and select a task type. ...

To begin syncing companies and accounts, turn on the Sync Companies setting.
  1. In your HubSpot account, click the Marketplace icon marketplace in the main navigation bar. Under Manage, select Connected apps.
  2. Click Salesforce, then click the Companies tab.
  3. Click to toggle the Sync Companies switch on.
Nov 2, 2021

How to integrate HubSpot with Salesforce?

Steps to Integrate Data from HubSpot to Salesforce:

  • Navigate to the marketplace in your HubSpot account by clicking on the Marketplace icon. ...
  • Click on the Visit App Marketplace button on the upper-right corner.
  • Search for Salesforce integration and click on View integration. ...
  • The next step is to log in to Salesforce. ...
  • The next step is to install HubSpot in Salesforce. ...

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How to enable Salesforce file sync?

  • The maximum amount of data that individual users can sync in their Salesforce Files folder is 10 GB. ...
  • The maximum file size that can be uploaded using the Salesforce Files folder is 500 MB.
  • The maximum number of versions per file is 2048.
  • The Maximum number of users who can sync the same file simultaneously is 1000 users.

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Does HubSpot integrate with Salesforce?

With HubSpot and Salesforce’s integration, activity and information get seamlessly connected between HubSpot’s marketing database and Salesforce’s sales database. Having HubSpot integration on top of your marketing funnel will ensure your sales team always gets the best leads from your salesforce. What Integrations Does Asana Have?

How to migrate from HubSpot to Salesforce?

  1. Define which data (leads, accounts, contacts, opportunities, etc.) should be moved into HubSpot.
  2. Build new properties in HubSpot.
  3. Export data from current platform into .csv and clean. Use our native Salesforce integration to automate the migration. ...

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How do I force sync between HubSpot and Salesforce?

In your HubSpot account, navigate to Contacts > Lists. Click the name of the list. In the upper right, click the Actions dropdown menu and select Resync list with Salesforce. In the dialog box, click Yes.

How often does HubSpot sync to Salesforce?

every 10-15 minutesThe HubSpot-Salesforce integration initiates a sync from Salesforce to HubSpot every 10-15 minutes. This means that a record may take 15 minutes to sync to HubSpot after it first meets the Sharing Rule criteria. Make sure that records created in Salesforce by the HubSpot Integration meet your sharing rule criteria.

How do HubSpot and Salesforce work together?

The Standard HubSpot Salesforce Integration Out of the box, the HubSpot Salesforce integration creates new leads in Salesforce from new contacts in HubSpot. When an opportunity is won in Salesforce, the contact's lifecycle stage in HubSpot is set to 'Customer'. By default, Contacts sync between HubSpot and Salesforce.

Can you import HubSpot into Salesforce?

If you have the HubSpot-Salesforce integration enabled, you can import Salesforce leads, contacts, accounts, opportunities, tasks, and campaigns into HubSpot.

How long does HubSpot sync take Salesforce?

15 minutesHubSpot also checks for new information that needs to be updated across your HubSpot and Salesforce accounts every 15 minutes, and a sync is triggered as needed.

Is HubSpot owned by Salesforce?

HubSpot announced today that it has renewed its long-standing agreement with Salesforce.com. Formed in 2007 and last renewed in 2015, HubSpot's relationship with Salesforce is a testament to the companies' shared commitment to an open and collaborative ecosystem.

How do I transfer data from HubSpot to Salesforce?

To perform data sync between two application follow steps below:Go to Hubspot account and Navigate to Manage and Select Connected App option.Click on Visit App Marketplace button.Search Salesforce HubSpot Integration and open wizard to configure the integration.Login to Salesforce.

Which is bigger Salesforce or HubSpot?

HubSpot vs Salesforce CRM In terms of market share, Salesforce is the leader with a 19.6% market share and over 150,000 customers.

How many API calls will HubSpot use with the SFDC integration?

four API callsAccording to the documentation on the HubSpot-Salesforce connector: "A single contact sync can take up to four API calls per record, but this number can vary." Depending on your Salesforce Edition and HubSpot usage limit, it may not be possible to sync all of this data in one day.

How do I link an account and contact in Salesforce?

Linking accounts to contacts for Salesforce integrationNavigate to Audience. ... Select Link by mapping.Select the SFDC Account ID as the fields you want to use to automatically link contact and account records by. ... Select the Perform a case-sensitive match check box since Salesforce uses case-sensitive matches.More items...

What does HubSpot integrate with?

HubSpot and Salesforce's integration is a bridge between your marketing database and your sales database, allowing activity and information to move seamlessly between the two. With the HubSpot Salesforce integration, your sales team will consistently have the most up-to-date leads from your marketing team.

How does HubSpot compare to Salesforce?

Salesforce has an edge when it comes to advanced features and customization. HubSpot has less of a learning curve and offers more well-rounded marketing and sales tools at an accessible price point (even free!).

How to create tasks in Hubspot?

To create tasks in HubSpot when tasks are created in Salesforce: In your HubSpot account, click the Marketplace icon marketplace in the main navigation bar. Under Manage, select Connected apps. Click Salesforce. Click the Activities tab. Click to toggle the Salesforce task sync switch on. With this setting enabled, ...

How to view Hubspot activity?

In your HubSpot account, click the Marketplace icon marketplace in the main navigation bar. Under Manage, select Connected apps. In the Salesforce integration section, click the More dropdown menu and select View details. Click the Activities tab.

How to specify Salesforce task type?

To specify the Salesforce task type for the activity, click the Salesforce task type dropdown menu and select a task type. If you don't select a specific task type (i.e., -- No task type -- is selected), the activity will sync to Salesforce as a task without a type.

Can you sync Hubspot with Salesforce?

With the HubSpot-Salesforce integration installed, you can sync HubSpot marketing and sales activities (e.g., emails, notes, meetings) with Salesforce tasks for a more complete picture of interactions with your leads and contacts and your team's productivity. You can also report on HubSpot activities in Salesforce.

Can Hubspot be synced with Salesforce?

You can sync HubSpot marketing or sales activities to Salesforce as tasks. For example, a contact opening a marketing email can sync to Salesforce as a task. If you're using HubSpot integrations, you can also sync associated contact activities to Salesforce as tasks.

How to sync Hubspot with Salesforce?

Under Manage, select Connected apps. Click Salesforce, then click the Deals tab. Click to toggle the Sync Deals switch on.

What happens if you delete a Salesforce opportunity?

If you delete a Salesforce opportunity that is syncing with a HubSpot deal, the HubSpot deal will be deleted. However, if you delete a HubSpot deal, the corresponding Salesforce opportunity will not be deleted.

What is the Salesforce pipeline?

The pipeline will be named Salesforce - [record type ID in Salesforce]. If you only have one pipeline created in your Salesforce account it will be named Salesforce - Default Pipeline in HubSpot. You can stop a deal from syncing as an opportunity, or vice-versa by moving the deal into a pipeline that is not synced.

Can Salesforce sync with Hubspot?

Salesforce opportunities in multi-currency organizations can sync to HubSpot, but the integration cannot convert between currencies when syncing currency values. Only the number value will sync between Salesforce and HubSpot, and no exchange rates will be applied.

How long does it take for Salesforce to sync to Hubspot?

The HubSpot-Salesforce integration initiates a sync from Salesforce to HubSpot every 10-15 minutes. This means that a record may take 15 minutes to sync to HubSpot after it first meets the Sharing Rule criteria. Make sure that records created in Salesforce by the HubSpot Integration meet your sharing rule criteria.

Can Salesforce records sync with Hubspot?

If the integration user has read/write permission to a Salesforce record, the record is eligible to sync with HubSpot; stated differently, any Salesforce records that the integration user cannot read/write will not be eligible to sync with HubSpot.

Does Salesforce sync with Hubspot?

Records owned by the integration user are always visible to that user, and therefore records owned by the integration user will always sync to HubSpot. To test or troubleshoot whether a record will be eligible to sync with HubSpot, log in to Salesforce as the integration user and attempt to view that record.

Does Hubspot stop syncing?

For example if a person fills out a HubSpot form on your website and is synced to Salesforce, they will stop syncing unless the new record meets the criteria of the Sharing Rules that you have created.

Does Hubspot use your information?

We're committed to your privacy. HubSpot uses the information you provide to us to contact you about our relevant content, products, and services. You may unsubscribe from these communications at any time. For more information, check out our Privacy Policy.

How to install Hubspot on Salesforce?

Click Start the Salesforce package installation to begin. You'll be redirected to Salesforce to install the HubSpot integration package. Select Install for All Users, then click Install. In the dialog box, select the Yes, grant access to these third-party web sites checkbox, then click Continue.

How to change Hubspot sync settings?

To change the settings for a data sync type, click Change. When you're done, click Finish setup and begin syncing. You'll be redirected to your Salesforce integration settings, and data between HubSpot and Salesforce will begin syncing.

Can you connect Hubspot to Salesforce?

If you're connecting HubSpot to a Salesforce sandbox, select the Yes, this will connect to a sandbox checkbox. Click Log in to Salesforce. In the pop-up window, enter your Salesforce credentials and click Log In. After logging in, you'll be redirected back to the connector wizard in HubSpot.

How Salesforce leads and contacts sync to HubSpot

Salesforce leads and contacts are not automatically created in HubSpot after installing the Salesforce connector. Salesforce leads and contacts are created in HubSpot in two ways:

How HubSpot contacts sync to Salesforce

All HubSpot contacts will sync to Salesforce by default. However, if you create an inclusion list in HubSpot, only contacts that meet the list criteria will sync to HubSpot.

Properties synced between HubSpot and Salesforce

Default field mappings are created for the following HubSpot contact properties:

How often does Hubspot sync with Salesforce?

HubSpot also checks for new information that needs to be updated across your HubSpot and Salesforce accounts every 15 minutes, and a sync is triggered as needed.

Why are my contacts not synced to Salesforce?

Contact not syncing to Salesforce. As a general rule, contacts will not sync to Salesforce if they: don't have an email address. don't meet the criteria for your Salesforce inclusion list. don't meet any validation rules that you have set up in Salesforce.

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Understanding The Integration User

Creating The Integration User in Salesforce

  • 1. Create a new Salesforce Profile
    To ensure that you have all of the necessary permissions, we recommend that you clone the System Administrator profile and modify the cloned profile. After cloning the profile, edit the Profile's Standard Object Permissions to remove the Data Administration permissions from any …
  • 2. Create a new Role
    Next create a new Role to be used by the integration user. In this example, we create the new Role at the highest level of the Role Hierarchy, so the new Role will be outside of any existing hierarchical Permissions schemes. Creating the Role at the outside of any existing hierarchies i…
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Configure Your Salesforce Sharing Settings

  • Now that we've created the integration user with its own role and profile, we can configure your Salesforce Organization's Sharing Settings to hide or expose the desired records to HubSpot. The following steps demonstrate the process on the Lead object, but this process can be repeated on the Contact object or any other object for the same effect. Learn more about Salesforce Sharing …
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Considerations When Implementing Selective Sync from Salesforce

  • This method will allow you to sync a subset of Salesforce records with HubSpot based on the criteria you define in your Salesforce Sharing Settings, but you should be aware of the following: 1. For selective sync to work most effectively, these two settings should be enabled within Salesforce Integration settings: This configuration makes it so that, leads and contacts sync to …
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