Slaesforce FAQ

how to sync my outlook calendar with salesforce

by Maggie Moen Published 2 years ago Updated 2 years ago
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how do I sync outlook calendar with salesforce?

  • Login to Salesforce
  • Click your name at the top right corner
  • Click Setup
  • In the search box on the left search for outlook
  • You should then see "Salesforce for Outlook"
  • Click that
  • Click download

Steps to Integrate Outlook and Salesforce
  1. Open your Salesforce Org.
  2. Click on Setup.
  3. Search Outlook in quick find box and Select Outlook Integration and Sync. ...
  4. Enable Use Enhanced Email with Outlook and Click Active and Notify Reps.
  5. Click on Edit button.
Jun 12, 2020

Full Answer

How to Connect Outlook calendar to Salesforce?

Set Up the Outlook Integration

  • Click , and select Setup.
  • Enter Outlook in the Quick Find box, and then select Outlook Integration and Sync.
  • Turn on the Outlook integration.
  • Ensure that Use Enable Enhanced Email with Outlook is on to log emails as standard message objects and activate Email to Salesforce. ...

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How do I integrate Salesforce with Outlook?

Steps to Integrate Outlook and Salesforce

  1. Open your Salesforce Org. Search Outlook in quick find box and Select Outlook Integration and Sync. ...
  2. Now Again search Outlook in quick find box and Click on Outlook Configuration. Then Click on New Outlook Configuration button.
  3. Now Switch to Salesforce Classic. ...

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How to easily combine and sync two different outlook calendars?

Summary

  • Outlook for PC: Syncing Microsoft calendars is easy (just add the account). ...
  • Outlook Mobile: Syncing both Microsoft and Google Calendars is just a matter of adding the corresponding email accounts.
  • Outlook on the Web and Outlook.com: adding additional calendars requires subscribing to an iCal feed.

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How often does Salesforce for Outlook sync?

Salesforce for Outlook System Tray icon

  • Manually sync your Salesforce and Outlook contacts, events and tasks
  • View a log of your sync records
  • Resolved items in your unresolved items list
  • Make alterations in the configuration of your Salesforce for Outlook solution
  • Change which items in Outlook sync with Salesforce
  • Change your username and password
  • Hide notifications

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Can I sync my Outlook calendar to Salesforce calendar?

You can keep your Outlook and Salesforce events in sync using Salesforce for Outlook. After an event is in Salesforce, you can assign it to related records, like contacts, accounts, opportunities, and so on.

Can you sync Outlook with Salesforce?

Salesforce for Outlook syncs your items based on your system activity. Events and tasks sync automatically every ten minutes; contacts sync automatically every hour. If, however, Salesforce for Outlook detects keyboard or mouse inactivity for 30 minutes, the sync frequency for events and tasks changes to 30 minutes.

How do I sync my Outlook calendar with Salesforce lightning?

From Setup, enter Sync in the Quick Find box, then select Outlook Integration and Sync.Click Let users sync contacts, events, or both between Microsoft Exchange and Salesforce to see more setup steps.From the Set Sync Settings and Check Status section, click New Config.Click New Lightning Sync Configuration.More items...

Why is Salesforce not syncing with Outlook?

This might be a result of your Administrator possibly removing your username from an existing Outlook configuration or the administrator has not set you up with the ability to sync using Salesforce for Outlook.

How do I add Outlook to Salesforce?

From your personal settings in Salesforce, search for Salesforce for Outlook. Then click View My Configuration. If Add Email is selected, the Add Email and Send and Add options appear in Outlook. Note If you don't see the Add Email and Send and Add options, ask your administrator to activate Email to Salesforce.

How do I add a Salesforce addin to Outlook?

Click Salesforce Lightning for Outlook from the Home tab on the ribbon and then click Manage Add-ins. In the Manage Add-ins page, click the + sign and then select the Salesforce for Outlook add-in from the Office Store. Click the Add button to begin installation.

How do I link a calendar to Salesforce?

Any accounts connected from the integrations or Inbox mobile app are shown on the Email and Calendar Accounts page in your Salesforce personal settings.From your personal settings, enter Connected Accounts in the Quick Find box, and then select Email and Calendar Accounts. ... Click New Account.More items...

Does Office 365 integrate with Salesforce?

The Salesforce and Office 365 integration lets you keep a complete record of all your communications. With Salesforce Office 365 integration, you can enjoy the following benefits: Salesforce Office 365 integration permits you to pass your data to and from the internal and external systems.

How does Salesforce work with Outlook?

Salesforce for Outlook, an application that you install, automatically syncs contacts, events, and tasks between Outlook and Salesforce. And most importantly, you can see Salesforce contacts and leads related to your Outlook emails.

Is Salesforce for Outlook still supported?

Salesforce for Outlook is retiring in June 2023. We recommend that as a long-term plan, Salesforce administrators move users to our next-generation replacement products, Outlook Integration and Einstein Activity Capture.

How do I sync my Salesforce email?

You will need to connect your email account on the connections tab, and connect to Salesforce when prompted in the Sync pane. Next, use the Email tab at the top right to set up syncing. Select the email account where the emails to sync are located and choose the syncing options you desire.

What is lightning sync in Salesforce?

Lightning Sync is designed to sync contacts and events simply and securely between Salesforce and your Microsoft or Google email service. Learn about how that design impacts how data flow between systems and the configurations requirements you must meet to setup the product.

Benefits of Using an Outlook and Salesforce Integration

There are many benefits of using an Outlook and Salesforce Integration, let’s look at a few:

Syncing a Meeting to Salesforce Is Quick and Easy! How To Get Started

1. While creating a new calendar meeting in Outlook, click the “Sync to Salesforce” icon in your Outlook ribbon.

System Requirements

In order for the automatic Salesforce sync to work with Yesware, we do require that you have API integration, which is available on Group, Professional, Enterprise, or Unlimited editions of Salesforce. Enterprise and Unlimited editions of Salesforce will automatically have API integration.

How to sync Salesforce email with Outlook?

STEP 1. Open your Salesforce Org. Click on Setup. Search Outlook in quick find box and Select Outlook Integration and Sync. Then enable Outlook Integration and Lightning Sync button. Enable Use Enhanced Email with Outlook and Click Active and Notify Reps. Click on Edit button.

How to install Salesforce on Outlook?

Click on beside Setup your User Name and Select My Settings. Search Outlook in quick find box and Select Salesforce for Outlook. Now Scroll down bottom of the page and Download Salesforce for Outlook using Download (Version) button. If Microsoft Outlook is Open, Close It. Now Install setup file on your computer.

What is Outlook email?

Microsoft outlook, or simply Outlook, is a personal information manager from Microsoft, that allows users to send and receive email on their computer . It provides many functionalities to manage various types of personal data like calendar appointments and similar entries, tasks, contacts, notes, and events.

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