Slaesforce FAQ

how to sync salesforce with chargebee

by Janie Kuhn Published 2 years ago Updated 2 years ago
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Salesforce Installation Guide.

  • Step 1: Connect Chargebee to Salesforce. Test then Live. Before integrating your Chargebee live site (s) with your Salesforce production org, it is ...
  • Step 2: Install the package.
  • Step 3: Provisioning licenses.
  • Step 4: Data and configuration validation.
  • Step 5: Configure the sync mechanism.

Full Answer

How does Chargebee integrate with Salesforce?

The Chargebee for Salesforce integration must be setup to match your business workflows:The first step is to connect to Salesforce from your Chargebee site and to install the Chargebee for Salesforce package. ... The next step is to ensure that the integration behavior is configured to match your Salesforce workflows.

How do I set up Chargebee?

Payment Gateways and Methods:Log in to the web interface.Navigate to "Settings" → Click "Configure Chargebee" → Select "Payment Gateways".Click "+ Add a Gateway" and choose your gateway from the list.

How often can the sync run for Salesforce?

How syncing works at a glanceTo Salesforce from ActiveCampaignHow often syncs runRuns every 10 minutes or when 100 records are updated, whichever comes first.How new contacts and leads are addedThrough the following automation actions: "Create a contact in Salesforce" "Create a lead in Salesforce"2 more rows•Mar 23, 2022

Does Chargebee integrate with HubSpot?

Chargebee provides a seamless integration with HubSpot that helps you to: Connect up to five Chargebee sites with HubSpot. Sync subscription and customer information in Chargebee with HubSpot CRM. Create deals in HubSpot when a subscription is created in Chargebee.

Is Chargebee a payment gateway?

Payment gateway integration options for start-ups in USA - Chargebee Compass.

How do I add a Chargebee to my website?

The easiest and quickest way to integrate with Chargebee is by using our hosted pages. With this integration method, you could simply create billing plans for your products in Chargebee. For each plan, a plan specific URL is created that can be used on your site's purchase/subscribe button.

What's required for a prospect to sync with Salesforce?

Syncing a Pardot prospect to Salesforce requires a corresponding Salesforce record or the prospect must be assigned to a user in Pardot. If your Pardot account allows multiple prospects with the same email address, prospects sync to Salesforce records with matching CRM IDs (lead or contact ID).

How the marketo Sfdc Sync works?

Marketo syncs with Salesforce all day, every day. Each sync takes some time and then pauses for 5 minutes, then starts again. The very first sync in your subscription may take hours or even days because Marketo is copying the entire database from Salesforce.

How does Salesforce Connect to active campaign?

If you have a Plus, Professional, or Enterprise ActiveCampaign account, you can set up a bi-directional sync between your ActiveCampaign account fields and Salesforce account object fields. Click the "Salesforce Account Field Mapping" toggle to set it to the "On" position.

Does Chargebee integrate with QuickBooks?

Chargebee integrates with QuickBooks Online only. Chargebee does not integrate with other editions or desktop editions of QuickBooks.

How many records are synced between Chargebee and Salesforce?

The first 10 records will be synced between Chargebee and Salesforce. Information such as Subscriptions, Plans, Add-ons, Customer, and Invoices will be synced. Using this feature you can ensure that the data sync happens as per the settings that you have configured. Click Run Initial Sync.

What is chargebee mapping?

The mapping is one-to-one, which means that any given customer or account record cannot participate in more than one customer-account relationship (including Person accounts .)

What is the Sync Logs tab?

The Sync Logs tab contains record-level logs for the syncing process, thereby providing an audit trail for the integration. If you have multiple Chargebee sites connected to the Salesforce org, click on the Chargebee domain dropdown to see the data for the appropriate Chargebee site. By default, logs with Error Status as Failed are displayed. You can change the setting by clicking the filter icon and modifying the filters as appropriate.

What is a new opportunity in Salesforce?

A new opportunity, linked to the same account as the customer, is created in Salesforce. Its opportunity products and price book are set as described here. You can use this option when you want to track every upgrade done in Chargebee as a full value opportunity in Salesforce.

Can you run a subscription for a finite number of billing cycles?

Subscriptions can be termed. In other words, they can run for a finite number of billing cycles. When such subscriptions are near the end of their final billing cycle, your renewal sales teams would want to reach out to the customer for renewing the terms. Enable this feature to have Chargebee assist the renewal sales teams by automatically creating renewal opportunities for such subscriptions.

Can you use person accounts in Salesforce?

If you are a business that sells to consumers, then you may be using person accounts in Salesforce. Enable person accounts in Salesforce. Use this guide from Salesforce to see how.

Can Chargebee be linked to Salesforce?

Chargebee - Salesforce Integration follows a 1:1 mapping. This means that a customer in Chargebee can be linked to only 1 account in Salesforce. The condition remains true even if multiple Chargebee sites are connected to Salesforce.

Can you specify contract terms on Chargebee?

Once you’ve enabled contract terms on your Chargebee site, you can specify contract terms at the time of raising a quote from a Salesforce opportunity. Now, when raising a quote for a new sub

Can you raise a quote for a subscription?

For an existing subscription, you can raise a quote for subscription changes such as bundling a recurring add-on with the current plan. The account manager can either directly convert the quote to an invoice, or email a secure link for the customer to accept the quote.

Step 1: Connect Chargebee to Salesforce

Test then Live Before integrating your Chargebee live site (s) with your Salesforce production org, it is imperative that you test your workflows fully using the Chargebee test site (s) connected with a Salesforce sandbox account loaded with a copy of your production data.

Step 3: Provisioning licenses

Chargebee's Salesforce integration is available as a per user license .

Step 4: Data and configuration validation

Login to Chargebee and navigate to Apps > Go to Marketplace > Sales & CRM > Salesforce.

Step 5: Configure the sync mechanism

Once you have reached this far in setting up the integration, it is now time to think through how Chargebee for Salesforce must be configured so that your Salesforce business workflows are supported.

What is chargebee in Salesforce?

Chargebee allows you to define additional field-mapping that overrides the standard field-map. You can map standard or custom fields in Salesforce objects to standard or custom fields in a Chargebee object.

How does Chargebee work?

Chargebee looks up lead records using the email address for a match. If found, it is converted as Closed Converted. The account that results from the conversion is mapped to the Chargebee customer record.

How often does Salesforce sync?

If the Auto sync toggle is enabled, the sync is automatically run every hour.

What is Salesforce integration sync?

By default, this sync is configured to run manually but can be set to run automatically. This is useful if your customers sign-up for your subscriptions themselves because in such cases, the customer and their subscription information is created in Chargebee directly.

What is the greatest strength of Salesforce?

Flexibility is one of the greatest strengths of Salesforce and that's how you are able to effectively model your organization and its processes within Salesforce. Chargebee for Salesforce follows suit and offers a high level of adaptability to meet your workflows.

Does Chargebee work with business accounts?

If you are a business that sells to consumers, then you may be using person accounts in Salesforce. By default, Chargebee is configured to work with business accounts only. Contact Support to change this. You have the following options to choose from:

Can you pass a constant value to a field in Salesforce?

There is also the provision to pass a constant value to any field in Salesforce. This can be useful if you wish to tag object records modified or created by Chargebee.

Does Chargebee update automatically?

The Chargebee package for Salesforce is not updated automatically, you must contact Chargebee Support to do so. To view if you have the latest version, in Salesforce, select Setup > Installed Packages and then search for the Version Number for Chargebee for Salesforce.

Can Chargebee be created from Salesforce?

Chargebee quotes can be created from within Salesforce and emailed to customers. All invoices and credit notes are synced to Salesforce as custom objects. Opportunities can be created upon lead conversion. Subscriptions are synced to Salesforce as a custom object.

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