Slaesforce FAQ

how to synchronize outlook calendar with salesforce

by Jewel Kiehn Published 2 years ago Updated 2 years ago
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To get started:

  1. While creating a new calendar meeting in Outlook, click the “Sync to Salesforce” icon in your Outlook ribbon.
  2. Select the correct contact or lead in your Salesforce environment to associate the meeting with.
  3. Select the correct account or opportunity in your Salesforce environment to associate the meeting with.

Steps to Integrate Outlook and Salesforce
  1. Open your Salesforce Org.
  2. Click on Setup.
  3. Search Outlook in quick find box and Select Outlook Integration and Sync. ...
  4. Enable Use Enhanced Email with Outlook and Click Active and Notify Reps.
  5. Click on Edit button.
Jun 12, 2020

How to Connect Outlook calendar to Salesforce?

Set Up the Outlook Integration

  • Click , and select Setup.
  • Enter Outlook in the Quick Find box, and then select Outlook Integration and Sync.
  • Turn on the Outlook integration.
  • Ensure that Use Enable Enhanced Email with Outlook is on to log emails as standard message objects and activate Email to Salesforce. ...

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How do I integrate Salesforce with Outlook?

Steps to Integrate Outlook and Salesforce

  1. Open your Salesforce Org. Search Outlook in quick find box and Select Outlook Integration and Sync. ...
  2. Now Again search Outlook in quick find box and Click on Outlook Configuration. Then Click on New Outlook Configuration button.
  3. Now Switch to Salesforce Classic. ...

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How to easily combine and sync two different outlook calendars?

Summary

  • Outlook for PC: Syncing Microsoft calendars is easy (just add the account). ...
  • Outlook Mobile: Syncing both Microsoft and Google Calendars is just a matter of adding the corresponding email accounts.
  • Outlook on the Web and Outlook.com: adding additional calendars requires subscribing to an iCal feed.

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How often does Salesforce for Outlook sync?

Salesforce for Outlook System Tray icon

  • Manually sync your Salesforce and Outlook contacts, events and tasks
  • View a log of your sync records
  • Resolved items in your unresolved items list
  • Make alterations in the configuration of your Salesforce for Outlook solution
  • Change which items in Outlook sync with Salesforce
  • Change your username and password
  • Hide notifications

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See more

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How do I connect Outlook to Salesforce?

2:024:04How To Integrate Salesforce With Outlook In 2021 - YouTubeYouTubeStart of suggested clipEnd of suggested clipAnd email to salesforce enable the toggle. Button in use enhanced. Email with outlook. Click theMoreAnd email to salesforce enable the toggle. Button in use enhanced. Email with outlook. Click the active. And notify reps link click the edit. Button in email to salesforce.

How do I sync my Outlook calendar with lightning?

From Setup, enter Sync in the Quick Find box, then select Outlook Integration and Sync.Click Let users sync contacts, events, or both between Microsoft Exchange and Salesforce to see more setup steps.From the Set Sync Settings and Check Status section, click New Config.Click New Lightning Sync Configuration.More items...

Why is Salesforce not syncing with Outlook?

This might be a result of your Administrator possibly removing your username from an existing Outlook configuration or the administrator has not set you up with the ability to sync using Salesforce for Outlook.

Does Salesforce inbox sync calendar?

To sync your calendar with Salesforce, ask your Salesforce admin for help. Shared calendar events are supported for Gmail and Office 365 email accounts but not for Exchange email accounts. If you're not sure what type of email account you have, ask your IT department for help.

How does Salesforce work with Outlook?

The Salesforce integration with Outlook is one of a suite of products that give sales reps the power to work from their email applications, while keeping Salesforce data up to date. The integration provides Salesforce data directly within Outlook, and the ability to log emails and events to Salesforce records.

How do I turn on lightning sync in Salesforce?

From Setup, enter Sync in the Quick Find box, then select Outlook Integration and Sync or Google Integration and Sync. If Lightning Sync is available, under the Lightning Sync section you see an option to turn on the product.

Is Salesforce for Outlook still supported?

Salesforce for Outlook is retiring in June 2023. We recommend that as a long-term plan, Salesforce administrators move users to our next-generation replacement products, Outlook Integration and Einstein Activity Capture.

Is Salesforce Outlook integration free?

It is free and demands customization. Lightning Salesforce Outlook Sync for Microsoft Exchange can bring into step contacts & events amongst your Microsoft Exchange-based calendar and Salesforce.

How do I install the Salesforce Outlook plugin?

From your personal settings, enter Salesforce for Outlook in the Quick Find box, then select Salesforce for Outlook. Click Download. Then click Save File. If the Download button is unavailable, ask your administrator to assign you to an Outlook configuration.

How do I integrate email with Salesforce?

0:052:47Salesforce email integration - YouTubeYouTubeStart of suggested clipEnd of suggested clipI can link this email to a related Salesforce. Record like a contact account opportunity or even aMoreI can link this email to a related Salesforce. Record like a contact account opportunity or even a custom object.

How do I disconnect my Outlook calendar from Salesforce?

Required Editions Available in: Lightning Experience, if Salesforce Classic is available in your org. In Outlook, select the contacts, events, and tasks you want to prevent from syncing. On the Outlook ribbon, click Categorize. Select the category Don't Sync with Salesforce .

What is Einstein activity capture in Salesforce?

Einstein Activity Capture is a productivity-boosting tool that helps keep data between Salesforce and your email and calendar applications up to date. To keep data up to date between applications, Einstein Activity Capture focuses on three types of data—emails, events, and contacts.

Benefits of Using an Outlook and Salesforce Integration

There are many benefits of using an Outlook and Salesforce Integration, let’s look at a few:

Syncing a Meeting to Salesforce Is Quick and Easy! How To Get Started

1. While creating a new calendar meeting in Outlook, click the “Sync to Salesforce” icon in your Outlook ribbon.

System Requirements

In order for the automatic Salesforce sync to work with Yesware, we do require that you have API integration, which is available on Group, Professional, Enterprise, or Unlimited editions of Salesforce. Enterprise and Unlimited editions of Salesforce will automatically have API integration.

How to sync Salesforce email with Outlook?

STEP 1. Open your Salesforce Org. Click on Setup. Search Outlook in quick find box and Select Outlook Integration and Sync. Then enable Outlook Integration and Lightning Sync button. Enable Use Enhanced Email with Outlook and Click Active and Notify Reps. Click on Edit button.

How to install Salesforce on Outlook?

Click on beside Setup your User Name and Select My Settings. Search Outlook in quick find box and Select Salesforce for Outlook. Now Scroll down bottom of the page and Download Salesforce for Outlook using Download (Version) button. If Microsoft Outlook is Open, Close It. Now Install setup file on your computer.

What is Outlook email?

Microsoft outlook, or simply Outlook, is a personal information manager from Microsoft, that allows users to send and receive email on their computer . It provides many functionalities to manage various types of personal data like calendar appointments and similar entries, tasks, contacts, notes, and events.

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