Slaesforce FAQ

how to track unique visitors in salesforce

by Mrs. Assunta Lakin Jr. Published 2 years ago Updated 1 year ago
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you can even write a vf page (sort of blank) and add it to the layout and invoke ancontroller method each time a record is accessed, code the logic to update the field (may be Text Area, you can keep appending the username to the field) you can keep track of every user who has accessed the record March 3, 2018 ·

Full Answer

How to track all user activities by using Salesforce report?

I would like to track all the user activities by using salesforce report. as simple as i would like to track the user daily activities including with Login time and logout time date. your answer is highly appreciated. Go to Setup->Administrative Setup->Security controls->View Setup Audit trail.

How do I track and display field history in Salesforce?

You can select certain fields to track and display the field history in the History related list of an object. Field history data is retained for up to 18 months through your org, and up to 24 months via the API. Field history tracking data doesn’t count against your Salesforce org’s data storage limits.

Is there a way to see all user activities?

There you can see all the user activities. Actually just to clarify you cannot see "All" a users activity. Here is a list of the "Settings" changes that a user can be tracked by in the Setup Audit Trail.

What are the benefits of user activity monitoring in Salesforce?

Salesforce admins can utilize user activity monitoring to gain deeper visibility into the health of their Salesforce org, covering four critical areas: security, compliance, usage and adoption, and performance.

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How do I track user activity in Salesforce?

Go to Setup->Administrative Setup->Security controls->View Setup Audit trail. There you can see all the user activities.

Is there a user activity report in Salesforce?

User activity monitoring reports reveal areas that need to be addressed, which is critical because the performance of your Salesforce org is directly tied to productivity and ROI.

How do I report login history in Salesforce?

1. From the Reports tab, click New Report. 2. In the Choose Report Type box, select the Users report type, then click Continue....Create a User Login report (Lightning Report Builder)View = Active Users.Date field = Login Date.Range = Last 7 days.Login Status = Success (this filter is optional)

How do I create a user activity report in Salesforce?

Create a User Call Activity Report in SalesforceClick Reports > New Report.Select Activities > Tasks and Events and then click Continue.Click the Filters tab in the left hand menu.Change the Show Me filter to All Activities and click Done.Click the Date filter and select a date range to report on and click Apply.More items...

What is audit trail in Salesforce?

Audit Trail allows security admin users to view Marketing Cloud access and activity records. Receive Audit Trail records either through Marketing Cloud Automation Studio data extracts or through REST API extracts. Retrieve Audit Trail information periodically for use in your own internal system tools.

How do I monitor Salesforce?

17 Free Ways to Monitor Your Salesforce OrgApplication Logging Framework. ... Tooling API. ... REST API – Limits. ... Setup Audit Trail. ... Health Check. ... Salesforce Optimizer. ... System Overview. ... Apex Exception Emails.More items...•

How do I see how many people are logged into Salesforce?

You can get a list of active user sessions (i.e. logged in users) via Setup> Security Controls> Session Management or the API.

How do I see users in Salesforce login?

From Setup, enter Users in the Quick Find box, then select Users.Click the Login link next to the username. This link is available only for users who have granted login access to an admin or in orgs where admin can log in as any user.To return to your admin account, select User's Name | Logout.

What is login history in Salesforce?

As an admin, you can monitor all login attempts to your Salesforce org and Experience Cloud sites. The Login History page shows up to 20,000 records of user logins for the past 6 months. To see more records, download the information to a CSV or GZIP file.

How do I list all active users in Salesforce?

In the user list, you can view and manage all users in your org, partner portal, and Salesforce Customer Portal.

How do I set up an audit trail in Salesforce?

Required Editions and User Permissions To view the audit history, from Setup, in the Quick Find box, enter View Setup Audit Trail , then select View Setup Audit Trail. To download your org's complete setup history for the past 180 days, click Download. After 180 days, setup entity records are deleted.

How do I export active users in Salesforce?

You can export Salesforce Users into CSV files in two ways:Use Trujay service. It allows you to export different modules or all the modules with saved relations between records. ... Use the option Salesforce offers. ... Select what type of information you need to export.

Why is user activity monitoring important in Salesforce?

User activity monitoring – tracking user actions in a digital environment for information security – is critical for protecting sensitive cloud-based data.

What does it mean when a Salesforce user logs in at odd hours?

Admins can see if a user logs in at odd hours, such as on weekends or late at night, or if they log in from a different IP address, indicating they’re accessing Salesforce from an unexpected location. With this information, you can prevent unauthorized access that could lead to a data breach.

Can you assess Salesforce performance based on Apex events?

You can also assess performance based on Apex events and Community performance. User activity monitoring reports reveal areas that need to be addressed, which is critical because the performance of your Salesforce org is directly tied to productivity and ROI .

Conversion

The first question you need to ask is: At what point does someone go from being a lead in Salesforce (see this post for more information about what a lead is) to being an opportunity? This is your conversion point.

Opportunity Stage

The first field to consider is Opportunity Stage. If customized correctly, this field will give you a ton of insight into what’s happening with a particular sale. You’ll know where this opportunity is in the sales process, what the probability of the sale is, and the next step in the process.

Opportunity Type

The second question we need to ask is “what do you sell?” Do you have multiple offerings or services that your customers are buying? Do you want to be able to report on what you’re selling most frequently, or what exactly a certain customer has purchased?

Contact Roles

A Contact Role defines the part that a contact plays in a specific account or opportunity, so you should use contact roles to keep track of who you are working with on a particular deal. Often, the primary contact will be the lead who originally contacted you about the opportunity.

Primary Campaign Source

The last field I would recommend updating on your opportunity records is Primary Campaign Source. If you’re following our advice, you’re tracking all your higher-level marketing touchpoints using Salesforce’s campaign functionality. If you’re not using campaigns, my blog post next month will go into greater detail about them.

Other Fields

Those are all the really important standard fields to pay attention to on the opportunity record. There are other fields that come standard on the Opportunity object that you might find helpful to use, like Next Step or Description, but that’s up to you. You also might have other things you want to track, and in that case, the sky’s the limit.

Activity Tracking

In addition to tracking information specific to each deal using the fields outlined above, you’ll also want to track your activity around those deals.

What is dashboard component?

Dashboard components are built out of reports and provide a quick look at many key metrics and trends. You can use several reports in a single dashboard. For example, create a dashboard to display several reports with a common theme, like referral performance. Dashboards come in two flavors:

Does Kotori have a dashboard?

Kotori uses the built-in basic dashboards often, and today she’s going to create her own dashboard. Her financial advisors have told her they’d like to focus on bringing held away assets in-house this month. She decides to create a dashboard to uncover held away assets and track them as her advisors work on them.

The Complete Guide to Salesforce User Management

When you get set up in Salesforce, adding users is an anticipated step. After all, your users are the ones who will be entering data in Salesforce and using it the most. This said, granting a user login credentials is one piece of the puzzle, and adding users without considering what type of access they need can produce headaches down the road.

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Permission sets grant access to objects outside of profiles. They are helpful when specific users need access to objects outside of their profiles. They help grant access to objects on an as-needed basis.

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Roles in many ways mimic how your team is structured in real life. Admins create a role hierarchy and assign users to each role to organize users into a management chain. Assigning users to a role hierarchy makes records accessible within their team.

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Whether you are just getting started with user management, OR want to explore more ways to improve how your users are set up, we’ve got resources for you to keep the momentum going.

How long does Salesforce keep field history?

If your org was created on or after June 1, 2011 and you decide not to purchase the add-on, Salesforce retains your field history for the standard 18–24 months.

Can you create a record type on a standard object?

You can’t create a record type on a standard or custom object and enable field history tracking on the record type in the same Metadata API deployment. Instead, create the record type in one deployment and enable history tracking on it in a separate deployment.

Can you turn off field history tracking?

You can enable field history tracking for standard objects in the object’s management settings. You can enable field history tracking for custom objects in the object’s management settings. You can turn off field history tracking from the object’s management settings.

Can Salesforce update the same tracker in the same second?

In other words, if two users update the same tracked field on the same record in the same second, both updates have the same timestamp. Salesforce can’t guarantee the commit order of these changes to the database. As a result, the display values can look out of order.

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Conversion

Opportunity Stage

Opportunity Type

Contact Roles

Primary Campaign Source

Other Fields

Activity Tracking

  • In addition to tracking information specific to each deal using the fields outlined above, you’ll also want to track your activity around those deals. Using Salesforce’s Activity Tracking, you can log your calls and emails and set up tasks and reminders for yourself so you can keep yourself on target and make sure nothing slips through the cracks. ...
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