1. Install Authenticator on the new phone. 2. Open Authenticator on the old phone. 3. Tap the three-dot menu and select Export accounts. 4. Tap Continue and enter your PIN. 5. Select the accounts and tap Export. 6. Open Authenticator on the new phone and tap Set up or +. 7. Tap Scan a QR Code. 8. Scan the QR code on the old phone with the new phone.
- When prompted, enter your mobile number and tap Send.
- Salesforce Authenticator sends you a text message with a link. ...
- Authorize your mobile device to open the Salesforce Authenticator mobile app. ...
- Set your four-digit or longer passcode.
How do I connect to the Salesforce authenticator?
Click Connect. In the Salesforce Authenticator app on your mobile device, you see details about the account you’re connecting. To complete the account connection, tap Connect in the app. To help keep your account secure, we send you an email notification whenever a new identity verification method is added to your Salesforce account.
How do I transfer my authenticator account to a new phone?
However, Authenticator on your old phone contains the Gmail account [email protected]. The Recovery tool will overwrite the [email protected] account you added to Authenticator on your new phone with the [email protected] account that exists in your backup.
How do I move my 2FA accounts to a new phone?
Here’s how to move your 2FA accounts if you use Microsoft Authenticator. Previously, we looked at moving 2FA accounts in Google Authenticator to a new phone. We found that there’s no way to export all your accounts, and then import them onto a new phone. You have to re-create your 2FA accounts on your new phone manually.
How to disable Salesforce authenticator in trailhead challenges?
If you have used salesforce org for trailhead challenges then you must have connected that org in trailhead. So you can directly go to trailhead->Hands-on-Orgs and launch your org. Then the first thing you do is disable "App Registration: Salesforce Authenticator". I hope this helps few people.
How do I restore my authenticator app to a new phone?
0:204:05Two-factor authentication: how to recover your app - YouTubeYouTubeStart of suggested clipEnd of suggested clipIn that case you have several options if you are still logged into the account on another device youMoreIn that case you have several options if you are still logged into the account on another device you may be in luck. Open your account settings and reset the authenticator.
Can I have Salesforce Authenticator on two devices?
Can I set up Salesforce Authenticator on multiple devices? You can register Salesforce Authenticator on multiple devices. However, please note that the push notification feature will only work on one device at a time.
How do I reset my Salesforce Authenticator?
The solution: resetting a user's Salesforce Authenticator app after they have been locked outGo to the Salesforce Setup;Click Users in the Quick Find box;Click on the users name that you wish to reset;Click disconnect next to App Registration: Salesforce Authenticator;More items...•
How do I get my authenticator QR code on my new phone?
On your new phone, install the Google Authenticator app.In the Google Authenticator app, tap Get Started.At the bottom, tap Import existing accounts?On your old phone, create a QR code: In the Authenticator app, tap More. Transfer accounts. Export accounts. ... On your new phone, tap Scan QR code.
How do I transfer Salesforce Authenticator?
Back Up Your Connected Accounts in the Salesforce Authenticator Mobile AppWhen prompted, enter your mobile number and tap Send.Salesforce Authenticator sends you a text message with a link. ... Authorize your mobile device to open the Salesforce Authenticator mobile app. ... Set your four-digit or longer passcode.
How do I add Salesforce Authenticator to multiple devices?
Read this post to learn how to enable Multi-Factor Authentication and require users to use MFA. From the personal settings, click on Advanced User Details. Find App Registration: Salesforce Authenticator, and click Connect. 3- Open the Salesforce Authenticator app on your mobile device and tap Add an Account.
How do I find the QR code for Salesforce Authenticator?
In Salesforce, go to your personal settings, Advanced User Details or Personal Information. You'll be prompted to log in for security. Use Google Authenticator to take a picture of the generated QR code. Verify the setup by entering your first generated password in the Verification Code field.
How do I Backup my Salesforce Authenticator app?
Back Up Your Connected Accounts in the Salesforce Authenticator Mobile AppTap the Notifications icon ( ) in the upper right corner, then tap Enable Backups.If you don't see a notification, tap the Settings icon ( ) in the upper left corner, then tap Back up accounts.
How do I get my verification code for Salesforce Authenticator?
Receive verification code by SMS or email or Salesforce...Setup | Security Controls | Session Settings, select Let users verify their identity by text (SMS).Setup | Manage Users | Profiles (custom profiles) | System Permission, select Email-Based Identity Verification Option.More items...
How do I import authenticator?
On your new phone, install the Google Authenticator app.In the app, tap Get Started.At the bottom, tap Import existing accounts?.On your old iPhone, create a QR code: ... On your new phone, tap Scan QR code.After you scan your QR codes, you get a confirmation that your Google Authenticator accounts transferred.
How can I get verification code without phone?
0:172:06Use 2-Step Verification without your phone - YouTubeYouTubeStart of suggested clipEnd of suggested clipYou can generate a set of ten backup codes on the security. Section of your account page. They workMoreYou can generate a set of ten backup codes on the security. Section of your account page. They work just like the codes you receive on your phone.
How do I backup my Authenticator?
AndroidDownload and install Google Authenticator application on your new smartphone.Open Google Authenticator on your old Android phone.Tap the menu button at the top-right of the app and choose Transfer accounts.Choose Export accounts.Select accounts you'd like to transfer to a new phone and tap Next.More items...•
How to back up my Microsoft Authenticator account?
To do this, open Microsoft Authenticator. Tap the three vertical dots at the top right, and then tap “Settings.”. Advertisement. In the “Backup” section, toggle-On “Cloud Backup” on an Android phone , or “iCloud Backup” on an iPhone. Your accounts will then be backed up to the Microsoft account you used when you first set up Microsoft Authenticator.
How to remove an account from an old phone?
To remove an account from your old phone, open Microsoft Authenticator on it . Tap the account you want to remove, and then tap “Remove Account.”. You should also open all your 2FA accounts and see if your old phone is still shown as a valid authentication device; if it is, remove it. Advertisement. Once you’ve removed all ...
Does Microsoft Authenticator have a backup?
Fortunately, Microsoft Authenticator provides a backup and recovery option. Note that 2FA is designed to make it extremely hard to access an account unless you have the 2FA code. Most accounts provide backup codes you can use if you’ve lost or damaged your phone.
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Tips
You can't keep a copy of Google Authenticator on multiple phones at the same time. Nor can you make backups of your codes. If you're worried about losing your phone and thus access to your Authenticator accounts, try Authy, an alternative that works just like Authenticator except it also lets you make backups.
About This Article
This article was written by Nicole Levine, MFA. Nicole Levine is a Technology Writer and Editor for wikiHow. She has more than 20 years of experience creating technical documentation and leading support teams at major web hosting and software companies.