how to troubleshoot my salesforce

Troubleshooting Steps: Salesforce Application

1. Verify the email address is correct. Always start with the email address and make sure it's spelled correctly. Also,...
2. Test Deliverability. Before starting to make changes in your Salesforce organization, or in your company's network,...
3. Configure your Email Deliverability settings. Your Salesforce admin can...

Full Answer

How to solve Salesforce flow errors?

• The status on the Result record may not have been updated as success or failed after the job execution, hence, the flow step is still in progress. ...
• Make sure the step prior to updating the Result record has not failed. ...
• Variable names are case sensitive. ...

How to train your users on Salesforce?

Train users to do their jobs in Lightning Experience so they’re comfortable and productive from day one of your launch. A good starting point is self-paced training. Direct your users to Trailhead and the Learn to Work in Lightning Experience trail. The two modules in this trail are designed to show Salesforce Classic users how to switch ...

What is view state error in Salesforce?

To enable the View State tab:

• From your personal settings, enter Advanced User Details in the Quick Find box, then select Advanced User Details. No results?
• Click Edit.
• Select the Development Mode checkbox if it isn't selected.
• Select the Show View State in Development Mode checkbox.
• Click Save.

How to install Salesforce CLI?

System Requirements

• Windows—Windows 8.1 and Windows Server 2012 (64-bit and 32-bit) or later
• Mac—macOS 10.11 or later
• Linux—Ubuntu 14.0.4

How do I troubleshoot system login?

Fix login issues on websites that require a username and passwordEnable cookies for the website.Clear history for that site.Clear all cookies and the cache.Check add-ons.Security application is blocking cookies.Remove corrupt cookies file.

What should the administrator do to identify why the user is unable to login Salesforce?

Confirm your login credentials (username and password) are correct.Reset your Salesforce password.Confirm browser bookmark directs to the correct login page and remove saved passwords/autofill.Confirm your browser does not block Salesforce cookies.Review your Salesforce profile permissions.

Why can't I reset my Salesforce password?

Click Your Name> Settings> Manage Users > Profiles > Select the desired profile > Password Policies > Disable Require a minimum 1 day password lifetime. Once the issue has been resolved, you may opt to re-enable this feature if desired.

How do I log into Salesforce?

We've got you covered. To log in to your Salesforce account, simply go to https://login.salesforce.com/. If your company has a custom domain and you need to log in that way, head to login.salesforce.com and click on the “Use custom domain” button in the bottom right corner of the box.

What are the login types in Salesforce?

LoginType is the type of login, for example, Application, OAuth, or SAML. Label is Login Type. Please refer below link. Moreover, also please refer below link which explains in detail each of the login types means in the Login History page.

How do I find my login credentials in Salesforce?

0:181:19Getting Your Username and Resetting Your Password @salesforceYouTubeStart of suggested clipEnd of suggested clipClick on your icon and select setup and to our users in quickfind. Box select users locate your nameMoreClick on your icon and select setup and to our users in quickfind. Box select users locate your name on the list of users. Check the box next to your name make note of the username.

Why can't I log into Salesforce?

Try the following: Go to Settings > App & Notifications > select Salesforce1 > Advanced Settings > Open by default > Open supported links > and change to "Ask everytime". Then restart Scan to Salesforce and try scanning again.

How do I recover my Salesforce password?

Reset Your Forgotten PasswordOn the login page, click the forgot password link.Enter your username and click Continue. ... Within 24 hours, click the link provided in the email, answer your security question, and click Continue. ... When prompted, enter a new password.

How do I contact Salesforce support?

SalesForce Customer Service ContactsSalesForce Email Support. N/A.SalesForce Live Chat Support. Live Chat Button on Website.SalesForce Call Center Support. 1-800-667-6389.SalesForce Knowledge Base. https://help.salesforce.com/s/SalesForce Forum. https://trailblazers.salesforce.com/answers.

How do I access Salesforce from home?

Logging in After Your Account Has Been Activated. Point your web browser to https://login.salesforce.com. Provide your username and password.

How do I test my Salesforce sandbox?

Users can log in to the sandbox at https://test.salesforce.com by appending . sandbox_name to their Salesforce usernames. For example, if a username for a production org is [email protected] , and the sandbox is named “test,” the modified username to log in to the sandbox is [email protected] .

What is Salesforce login URL?

The default Salesforce login URLs: https://login.salesforce.com for production and Developer Edition orgs and https://test.salesforce.com for sandboxes.

What does "Error" mean in SalesLoft?

This error means that the Lead record has been converted to a Contact. Once converted, the Lead record cannot be updated. Generally, SalesLoft follows Leads through the conversion process but if there is deduplication or some other action that results in us not being able to follow the past object ID this can occur.

Can you format a Salesforce field to accept numbers?

Your Salesforce field, however, does not allow this kind of formatting and most likely only accepts pure numbers. To fix the error, have a Salesforce Admin edit the field type. Best practice is to switch the field type to a standard text or string field that will accept the data.

Can you update a Salesforce record with a domain already in use?

You cannot update an Account record with a domain already in use by another Account. You cannot update a Person with an email address value that already is in use by a Person in SalesLoft. You cannot update a Salesforce unique field with a value that is already being used for unique field on another Salesforce record.

Salesforce can't switch to lightning

Depending on your user profiles, you may get different permissions for Salesforce lightning. Here are a couple of things you could check if you can’t perform the trick:

Salesforce can't add chart to report

This is another common issue faced by sales managers / sales directors, who work a lot with reporting. If you can't add charts to your report, here's how to fix that in Salesforce.

Salesforce can't upload file

According to Salesforce, files are essentially structured as Content, which has no way to set the Content Version's universal value. So when you can't upload files to Salesforce, most likely it's because the universal field value is required. Here's how to quickly fix this in Salesforce and get your job done.

What happens if you don't change your Salesforce password?

If you haven't changed your password, then it has likely expired. You'll likely receive an email from Salesforce with the reset instructions. Once you have created a new password, you'll also likely receive an email with a new security token.

What is the timestamp in Salesforce?

The timestamp of the error is generally the time that the user did an activity and thus, cannot be synced to Salesforce. Therefore, you can search for the user and click on the "Lookup in Salesforce" button to see which user that got disconnected from the Salesforce contact record.

What is status log?

Status Logs relate to the current state of one of the parts of the integration. This means that an error message in here typically means that one of the sections of the integration, or even all of them, are currently not working. Status log messages have 3 columns of information: