Slaesforce FAQ

how to turn off email drafts salesforce

by Joy Roberts Published 2 years ago Updated 1 year ago
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Setup -> Email Administration - > Email Deliverability Set to "No Access" This will stop ALL email from being sent which seems like what you want.

Full Answer

How to enable save drafts option?

You can enable the save drafts option in the support settings. Did you manage to solve your issue? We have a similar situation where users leave the email on case aside for sometime and when they go back its not there. We have turned on the save email as draft feature in support setting.

How to use email relay action in Salesforce?

An email relay uses an email server to send emails that originated somewhere else. 1. For being able to use ‘Email Relay Action’ in Salesforce, the System Administrator has to perform the following steps: Create a Support case with Salesforce Customer support to enable Email Relay in your organization.

Is it possible to save draft in Salesforce?

Or else having a save draft button which saves to salesforce and retrive when needed or when user wants to work on it. Is this possible.? Any pointers regrding this please. Thanks in advance!! You can enable the save drafts option in the support settings.

Is it possible to save email as draft in Lex?

We have turned on the save email as draft feature in support setting. I tested it but could not reproduce this issue at all. Any help would be much appreciated. Thanks :) in LEX, with latest release the autosave draft is available.

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How do I get out of an email draft?

In the folder pane, click the Drafts folder, then double-click the message. If you want to delete a draft, right-click a message in the draft folder and select Delete.

Does salesforce save drafts?

Draft posts save automatically as you type a post. Once you've added text or a rich text item to your post, Saving... appears next to Share and then changes to Saved.

Where is my draft email in Salesforce?

How do they access the saved draft? List Emails is actually an object. If you edit your navigation bar to include it and then click through, you'll see all the list emails you've created - sent or saved.

What is the purpose of drafts in email?

The Drafts folder is where you keep email messages that you have not yet completed or plan to send at a later time. For example, you're writing a note to your son at college when the phone rings.

Does salesforce save email drafts?

Note Drafts aren't auto-saved. Each case can have only one draft email associated with it, so if you're working on a case with a draft you or someone else has saved, you won't be able to write another email until that draft is sent or discarded.

How do I find drafts in Salesforce?

When your draft is saved, you can access it from My Drafts. To access a draft post from My Drafts: Go to the Chatter tab and select My Drafts. From the post's dropdown menu, you can select Edit, Publish, or Delete.

How do I unlock a draft email in Outlook?

When the draft is open in the browser, click the Continue editing icon (this shows as the pencil). With the email open In Outlook Online make any changes and click Send. This will remove the draft from the FYI - Drafts folder in your Outlook.

Why do messages go to draft?

A main reason why the email may be going the Drafts folder is its sending through the Outlook Outbox rather than the PoliteMail server and the message is too large to send through Outlook.

Do draft messages get sent?

A draft is a message that has been composed, either partially or completely, but not sent. It's like an “Outbox” in an email system.

What does it mean when a message is saved as a draft?

Saving messages as drafts You can save your message as a draft to be completed and sent at a later time. Draft messages are saved in your Draft folder until you send them or delete them from the folder. You can enable a preference to automatically save your email as a draft while you are composing the message.

Housekeeping steps for successfully setting up Email Relay

Setting correct Deliverability settings and email relay so as to prevent modification of envelope From address of the email sent and the return-path. Any change in the email headers affects email delivery to the email server. The following 2 settings in the email deliverability must be disabled:

How to Secure Email Relay

Have your email relay whitelist only the IPs you want to relay mail for (ours and any others)

Advantages of Email Relay

Apply existing content filters to scan messages for data and content not approved for company email.

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