Slaesforce FAQ

how to undelete leads in salesforce

by Lucious Lowe Published 3 years ago Updated 2 years ago
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You can manually undelete records by click Recycle Bin icon in bottom left menu. Undelete account will include contact, case, opportunity tagged to that Account. But, if you have many records or you have specific record Id or you want to undelete records with some conditions, manually delete is not an option, use Apex code for it.

To restore all deleted items, check the box in the column header and then click Undelete. When you undelete a record, Salesforce restores the record associations for the following types of relationships: Parent accounts (as specified in the Parent Account field on an account)

Full Answer

How to retrieve deleted records in Salesforce Lightning?

To retrieve records that have been deleted, you first need to switch back to Salesforce Classic, access the bin, restore your record (s), then switch back to Lightning again. If you are able to see Contacts under related list on Account, then try changing the list view option to All Contacts on Contacts.

Where can I see all deleted data in Salesforce?

Salesforce admins can see all deleted data across the entire org. The Recycle Bin is available in the left sidebar on the Home page. Choose My Recycle from the dropdown list to view just the items you deleted.

What happens when you accidentally Merge Records in Salesforce classic?

When you accidentally merge records that were not supposed to be merged, all records in this process except the master record are being deleted. In this how-to, we will show you how to retrieve records from the recycle bin in Salesforce Classic.

How to access the recycling bin in Salesforce Lightning?

As of today, there is no way for users to access the Recycling Bin in Lightning. To retrieve records that have been deleted, you first need to switch back to Salesforce Classic, access the bin, restore your record (s), then switch back to Lightning again.

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How do I restore a lead in Salesforce?

Go to your Recycle Bin (bottom left), find the deleted record, check the checkbox and click "Undelete".

How do I undelete something in Salesforce?

To delete a custom object: From the object management settings for custom objects, click Del next to the object that you want to delete. When prompted, select Yes, I want to delete the custom object to confirm and click Delete.

How do you restore a record after it has been deleted?

After you have deleted records, the records are placed in the Recycle Bin for 15 days, after which they are permanently deleted. While the records are still in the Recycle Bin, you can restore them using the undelete operation.

How do I recover a deleted contact in Salesforce?

To retrieve records that have been deleted, you first need to switch back to Salesforce Classic, access the bin, restore your record(s), then switch back to Lightning again. If you are able to see Contacts under related list on Account, then try changing the list view option to All Contacts on Contacts.

How do I access the recycle bin in Salesforce?

Salesforce admins can see all deleted data across the entire org. The Recycle Bin is available in the left sidebar on the Home page....Search for Items in the Recycle BinChoose My Recycle Bin or All Recycle Bin. ... Enter your search terms. ... Click Search.

What happens to the data when a field is deleted in Salesforce?

Deleted custom fields and their data are stored until your org permanently deletes them or 15 days has elapsed, whichever happens first. Until that time, you can restore the field and its data.

How do I undelete multiple records in Salesforce?

Login to Workbench using your Salesforce credentials and select the queries drop-down | SOQL Query. Select the object that contains the records to be restored. Select Include under List and for Deleted and archived records. And select View as CSV.

Is the ID of record changes if we undelete a deleted record in Salesforce?

All recreated records will receive a new unique record ID at the time they are recreated. This needs to be taken into consideration when restoring data with relationship to other records.

Where is Recycle Bin in lightning Salesforce?

To access the Recycle Bin, from the App Launcher, find and select it, or add it to your navigation bar. Or, add the Recycle Bin tab for your org in the Lightning App Builder. Select the Recycle Bin that you want to access (1).

Can you retrieve deleted reports in Salesforce?

If a dashboard or report is deleted it's placed into the recycle bin for 15 days, where it's possible to restore them. However, once a dashboard or report has been emptied from the recycle bin or hard deleted it's not possible to restore or undelete it and there's no way for customers or Support to recover it.

How far back can you recover Salesforce data?

Data can be recovered up to 3 months back from the current date for production instance. Data can be recovered up to 1 month back from the current date for sandbox instance. Salesforce will give you a set of CSV files which you will then need to import in your Salesforce org using any import tools.

How long does a deleted record stay in the recycle bin?

Once the records are deleted, it is stored in recycle bin for 15 days.

View Items in the Recycle Bin

Choose My Recycle from the dropdown list to view just the items you deleted. Admins and users with the “Modify All Data” permission can choose All Recycle Bin to view all data that has been deleted for the entire org. In Personal Edition, the All Recycle Bin option shows all your deleted items.

Search for Items in the Recycle Bin

Choose My Recycle Bin or All Recycle Bin . My Recycle Bin searches for matches only in the items you deleted.

Restore Items in the Recycle Bin

You can restore items by checking the box next to those items and clicking Undelete. To restore all deleted items, check the box in the column header and then click Undelete.

Purge the Recycle Bin

Deleted records remain in the Recycle Bin for 15 days, and can be restored during that time. To permanently remove your deleted items before the 15-day period, administrators and users with the “Modify All Data” permission, can click Empty your Recycle Bin or Empty your organization’s Recycle Bin.

What happens when you undelete a master record?

Actions: All relations and related information between the merged records like information, attachments, opportunities etc., will be attached to the master record. The relations and related information cannot be recovered when you undelete the records. Remove all items from your organization's Recycle bin.

How long does a deleted file last?

By default, it is located on the bottom left side of the page. Deleted data is only available for 15 days. After a period of 15 days the data will be permanently deleted from the Recycle bin. Make sure to access this page in the 15 days period if you want to restore items.

How long does it take to recover deleted data?

Deleted data is only available for 15 days. After 15 days, data is permanently deleted from the Recycle Bin. It will be lost forever. Restoring deleted data is not available to all users. Administrators and users with the “Modify All Data” permission are the only ones who can restore lost data from the Recycle Bin;

How to view deleted items in recycle bin?

You can choose to view only your deleted items or recycle bin items from other users via the "View" drop-down menu option . Use the search box to search for specific items. View only items deleted by your user. View deleted items from all users.

Can dashboards be restored?

Any customizations, reports, dashboards, etc. cannot be restored and must be manually recreated. This can be painful and costly to rebuild these bits of information. In addition, if other processes or teams are dependent upon these customizations, more than just the user who lost data can be affected.

Does a user retain all versions of the data?

Doesn’t retain all versions of the data. If a user accidentally changed a record before deleting it, they’ll only be able to recover the latest version with the incorrect information, not any previous correct or point-in-time versions which may be what the user actually wishes to restore. Metadata is lost.

Reopen the old opportunity

If reopening the opportunity is what comes to your mind first, think again! When reopening an old opportunity, Salesforce cannot discern an account for this period of dormancy when calculating your sales cycle, throwing those numbers out of whack.

Create a new opportunity

If not reopen, the only option you have is to create a new opportunity. But here lies the problem.

The Context

Most organizations use both marketing automation and CRM tools. And largely, Marketo is used for marketing automation and Salesforce for customer relationship management (CRM).

The Problem

Once a lead is closed-lost, that’s where its journey in Salesforce CRM is rounded off. But what if the same lead comes back after a while?

The Solution

Grazitti’s Salesforce experts developed a custom solution to deal with the problem. The solution was developed after intense thought that involved:

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