Slaesforce FAQ

how to upgrade salesforce for outlook

by Dillon Bayer Published 2 years ago Updated 1 year ago
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To upgrade from Salesforce for Outlook v2.4.2 or earlier, uninstall your current version from the Microsoft Windows®Control Panel. b. To upgrade from Salesforce for Outlook v2.5.0. or later, continue to the next step. 3. From your personal settings, enter SalesforceforOutlook in the Quick Find box, then select Salesforce for Outlook. 4.

Log in to Salesforce.
...
  1. Click Download (Version ...), then click Save File.
  2. After your download is finished, right click on the downloaded file, then select Properties. On the 'General' tab, click Unblock (if it exists). ...
  3. Make sure Microsoft Outlook is closed. Open the downloaded file and follow the on-screen instructions.

Full Answer

How do I implement Salesforce?

  • It allows editing templates and controlling any changes made within a document.
  • You can send signature requests to multiple individuals, adding their roles and request expiration dates.
  • There are numerous features for adding initials. You can draw, type or capture them with a camera.

How to train your users on Salesforce?

Train users to do their jobs in Lightning Experience so they’re comfortable and productive from day one of your launch. A good starting point is self-paced training. Direct your users to Trailhead and the Learn to Work in Lightning Experience trail. The two modules in this trail are designed to show Salesforce Classic users how to switch ...

How to get the Salesforce free version?

To cover the Salesforce basics, go through the following Salesforce ‘trails’ (free training modules:

  • Admin Beginner [ 1]
  • Admin Intermediate [ 2]
  • Developer Beginner [ 3]

How to check your Salesforce version?

Using Windows Command Prompt or Mac OS’ terminal and run nslookup

  • Press and hold ‘Windows’ key on keyboard and press ‘R’ letter key
  • Windows Run Dialog will open. Type ‘cmd’ and hit ‘Enter’
  • Type ‘nslookup’ followed by ‘yourdomain.my.salesforce.com’ and hit ‘Enter’
  • You will see your instance name below in the line which starts with ‘Name:xy1’ where ‘xy1’ will be your instance.

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How do I install Salesforce for Outlook?

From your personal settings, enter Salesforce for Outlook in the Quick Find box, then select Salesforce for Outlook. Click Download. Then click Save File. If the Download button is unavailable, ask your administrator to assign you to an Outlook configuration.

How do I know what version of Salesforce I have in Outlook?

On your computer, navigate to Control Panel\All Control Panel Items\Programs and Features or simply enter appwiz. ... In the Search box on the top right corner type in Salesforce or Salesforce for Outlook and press Enter.In a few seconds you should see the Salesforce for Outlook in the list.More items...

Is Salesforce for Outlook still supported?

Salesforce for Outlook is retiring in June 2023. We recommend that as a long-term plan, Salesforce administrators move users to our next-generation replacement products, Outlook Integration and Einstein Activity Capture.

How do I enable Outlook in Salesforce?

From Setup, in the Quick Find box, enter Outlook , and then select Outlook Integration and Sync.Enable Let users access Salesforce records from Outlook.If reps use Outlook on the web, in the Microsoft Outlook Web App Domain section, add the domains that you want to allow access to Salesforce.

How do I add Salesforce to Outlook 365?

Installing the Salesforce Outlook Add-in (Mac)Find Salesforce in the add-in in the list and check the box in the Turn On column.Wait about 15 to 20 seconds and then open Microsoft Outlook.The Salesforce add-in should appear on your Outlook ribbon.

How do I sync Salesforce with Outlook?

Open your Salesforce Org. Search Outlook in quick find box and Select Outlook Integration and Sync. Then enable Outlook Integration and Lightning Sync button. Enable Use Enhanced Email with Outlook and Click Active and Notify Reps.

Why is Salesforce for Outlook not working?

Make sure the Salesforce for Outlook SFO icon is present in the system tray. If SFO icon is not present, try to run it by double clicking on the icon from the Desktop and wait a few seconds to see if it shows up in the System Tray. If nothing happens, try to restart your computer and see if the icon shows up.

What is the difference between Salesforce for Outlook and lightning for Outlook?

Lightning for Outlook can link emails to Contacts, Leads, Accounts, Opportunities, and Cases. It can also relate Events to records within Salesforce, however if you're looking for a more automated sync of Events, you'll need to look into Lightning Sync.

How do I add Salesforce to Outlook 2016?

In Outlook on the web, click the gear icon (top right) and select Manage Add-ins. (Outlook 2016 for Mac users should install via Outlook on the web.) In the search bar on the top right, type Salesforce. When the search returns the Salesforce Lightning for Outlook add-in, set the toggle to On to install the add-in.

Does Salesforce for Outlook work with Office 365?

Salesforce for Outlook works with Outlook 2013, Office 365, Outlook for Mac and the Outlook Web App (OWA). You can read the full announcement from Salesforce as well as more about the app here. You can get the Salesforce App for Outlook from the Office Store for free: store.office.com.

Is Salesforce Outlook integration free?

It is free and demands customization. Lightning Salesforce Outlook Sync for Microsoft Exchange can bring into step contacts & events amongst your Microsoft Exchange-based calendar and Salesforce.

How to install Salesforce on Outlook?

Click on beside Setup your User Name and Select My Settings. Search Outlook in quick find box and Select Salesforce for Outlook. Now Scroll down bottom of the page and Download Salesforce for Outlook using Download (Version) button. If Microsoft Outlook is Open, Close It. Now Install setup file on your computer.

How to sync Salesforce email with Outlook?

STEP 1. Open your Salesforce Org. Click on Setup. Search Outlook in quick find box and Select Outlook Integration and Sync. Then enable Outlook Integration and Lightning Sync button. Enable Use Enhanced Email with Outlook and Click Active and Notify Reps. Click on Edit button.

What is Outlook email?

Microsoft outlook, or simply Outlook, is a personal information manager from Microsoft, that allows users to send and receive email on their computer . It provides many functionalities to manage various types of personal data like calendar appointments and similar entries, tasks, contacts, notes, and events.

UNINSTALL

In that case, be sure to uninstall Salesforce for Outlook, as well as the offending prerequisites. If you are not sure which one is the problem, it is okay to uninstall and reinstall all of them. Please note, however, that these prerequisites are all part of Microsoft and there may be other programs (such as Outlook) that require they be installed.

INSTALL

After you uninstall, you should perhaps restart your computer and also delete the content of your Temporary folder by clicking on Start and typing in %TEMP% to open that folder, you can remove everything from that folder (you may not be able to remove a few of the folders since they are being used by open programs such as your Antivirus or GotoMeeting, etc, you can ignore them) Now using the following links you can download the plug-ins individually:.

VSTO - Microsoft Visual Studio Tools for Office Runtime 2010

Microsoft Visual Studio Tools for the Microsoft Office system (Version 4.0 Runtime) This only installs the bitness matching your Operating System. If you have Windows 7 64bit, then you only need to push out or install the 64bit MSI. The downloaded file is in the .EXE format which can be run manually as is on the computer by a Local Administrator.

Does Salesforce work with Outlook?

The Salesforce integration with Outlook is one of a suite of products that give sales reps the power to work from their email applications,while keeping Salesforce data up to date. The integration provides Salesforce data directly within Outlook, and the ability to log emailsand events to Salesforce records. Add Einstein Activity Capture to automate email and event logging and to sync contacts and calendarevents between Salesforce and Outlook. To learn more about other products available, see Salesforce Help.

Can Salesforce be integrated with Outlook?

The integration between Salesforce and Microsoft® Outlook® requires both server-side setup and ashort client-side setup procedure. Review the system requirements and ensure that your emailserver is set up to communicate with the integration. Turn on the integration and push the Salesforceadd-in to your Outlook users.

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