Slaesforce FAQ

how to use box in salesforce

by Jarod Shanahan Published 2 years ago Updated 2 years ago
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  • Log into Salesforce as a Salesforce Admin.
  • Go to the Box listing on the Salesforce App Exchange.
  • Follow the prompts to install either in production or in a sandbox.
  • At separate points during the installation, the installer prompts you to: accept and Approve Third-Party Access for remote settings. Grant access to all users. ...
  • When you complete the installation, the screen redisplays the Salesforce Box Connector App (Managed) page.
  • On the top navigation, cick +. The All Tabs page displays.
  • Click Box Settings. The Connect Salesforce to Box page displays.
  • Click Box API Admin Login. The Box API login page displays.
  • Enter the Box Service Account credentials (see the Before you Install, above).
  • Specify a name for your Root Folder (such as Salesforce-<Org Identifier> . If you need help, please follow the steps in our Troubleshooting article.
  • (Optional) Specify folder settings for lead conversions (optional)
  • Specify your company's subdomain. For example, if you log into Box at cloud.app.box.com, your subdomain is "cloud".
  • Enable or disable Seamless Login and Auto-Collab . We recommend enabling these settings.
  • Click Save Settings. See Enabling Auto-Collab for a User below for more information.
  • Add Box functionality to Salesforce objects (such as opportunities, accounts, and so on). To learn how to do this, go to Embedding Box in a Salesforce Page.

The following steps to set up a Box and Salesforce integration are listed below.
  1. Step 1: Install Box for Salesforce.
  2. Step 2: Create or define a folder for Salesforce in your Box.
  3. Step 3: Reviewing Box Files in Salesforce.
  4. Step 4: Uploading a File in the Box tab.
  5. Step 5: Embedding Box in Standard Objects.
Sep 22, 2021

Full Answer

How to configure Salesforce inbox?

Setup Instructions for Einstein Activity Capture and Salesforce Inbox. 1. System Administrators can enable Einstein Activity Capture and Salesforce Inbox. Click on the gear icon at the top right and select 'Basic Sales Setup'. Use the Further Setup box to click on Connect to Email and Activities, and then follow the step-by-step instructions.

How to backup Salesforce to box?

  • Start the Salesforce wizard.
  • Click “Integrate and Backup Salesforce Files” icon:
  • Select an already-configured Salesforce account or click “Add Salesforce” to add a new Salesforce account:
  • If you click “Add Salesforce,” you will be forwarded to authorize cloudHQ to access your account:

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How to be successful with Salesforce?

  • Analyze what the needs of the users are, then design, test, and develop software that meets those needs
  • Design Salesforce solutions and create effective project plans. ...
  • Suggest new software upgrades for the customers’ existing apps, programs, and systems

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How to find companies that use Salesforce?

Salesforce CRM Customers List. At eSalesData, you can find all the information that you’ll need to extend your marketing operations to Salesforce CRM user groups all over the world. eSalesData comprises of complete user information of major technology markets across the regions of The USA, North America, South America, UK, Europe, ASIA, New Zealand and Australia.

See more

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What is box configuration in Salesforce?

Box Settings tab. A tab in Salesforce that enables you to configure Box for Salesforce, including identifying a root folder, syncing Box and Salesforce permissions, enabling seamless login, and more.

Does box com integrate with Salesforce?

Together, Box and Salesforce bring you seamlessly integrated solutions that make it easy for teams to securely collaborate on the most critical content in Box, without leaving Salesforce.

Is box a CRM?

Box brings best File Sharing with management in ConvergeHub CRM. It is a document management service for businesses & entrepreneurs around the globe. It has become synonymous with cloud storage and file sharing and is used by 180,000 businesses and 20 million customers to store documents, photos and videos, etc.

How do I add a box in Salesforce?

Enabling Salesforce (Mobile) Navigate to App Setup > Customize, and click the object you want to add the Box Embed interface.

What is box integration?

Box integrations allow users to use Box's features without having to exit the app they're currently using. With the integration, the app accesses Box directly from within the app, saving time. Those using Box can access features in the integrated app without having to leave Box, too.

How to configure Box integration in Salesforce?

You adjust settings and configure the integration from the Box Settings page. Log into Salesforce as a Salesforce admin, and then go into Box and click the Box Settings tab. If this tab does not display, click + and search in the All Tabs page.

How many Box accounts are needed for Salesforce?

You must have two Box accounts before you can install the Box for Salesforce integration: A Box service account, This can be any managed user, unless you have enabled the Restrict Content Creation enterprise setting. If you've enabled this setting, the service account must be either: the primary admin, or.

What happens when you select an object to convert lead folders?

When you select an object to convert lead folders, the record-specific folder automatically moves and inherits the new object naming convention. For example, a Lead converts to a Contact. If you click Do not move folders, the existing lead folder remains as a private folder within the Salesforce root-level folder.

What is box user?

A Box user account, to link an individual's Salesforce and Box accounts. Note. The service account and user account must be discrete accounts, and both also must be managed users in your enterprise. You cannot log in with the same account in both places.

Is there an extra charge for Box for Salesforce?

The Box for Salesforce integration is available at no extra charge for joint Box Enterprise/Salesforce customers. To get the integration, contact your Box Customer Success Manager or visit the Box for Salesforce integration page on the Salesforce App Exchange.

Can you use Salesforce as a model?

This setting enables you to use Salesforce access as a model whenever you update access to record-specific folders. This removes collaborators who gain access to record content through the integration via Box despite losing access to a given record in Salesforce.

Can you create a Visual Force page?

Yes, for custom objects you can build your own Visual Force pages. See Installing and Configuring Box for Salesforce for instructions.

Can you see the box folder in Salesforce?

When users create a Box folder for a Salesforce record, they are added as collaborators and, therefore, only have access to this specific subfolder. A user can see the folder path that leads to the record-specific folder without seeing any other content within those folders along the way.

What is Box?

But before we start, let me explain what Box is. In a nutshell, Box is a cloud content management system. Using Box, you can store your files in the cloud, decide who can view/edit your files, access them on the go. They promise secure storage of your data and advanced collaboration possibilities.

Why Box to Salesforce Integration

Box is a good cloud alternative for the reliable and convenient storage of important documents (for example, of legal documents). It enables sharing files internally and externally using links 0r requesting documents from prospects and customers on various levels.

How Box for Salesforce Functions

There are two main approaches of The Box – Salesforce Lightning integration, both of which have their pros and cons that we will discuss further down the road. The first one is to synchronize Box with Salesforce via Box for Salesforce native app available on AppExchange (the Salesforce app Marketplace) profile.

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