Slaesforce FAQ

how to use groove in salesforce

by Dedric Cole Published 2 years ago Updated 2 years ago
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Step 1: Installing the Groove App in Salesforce.

  • Log in to your Salesforce account here .
  • Now go to Groove Salesforce AppeExchange Marketplace here .
  • It will open up the Groove Email & Calendar App for Salesforce.
  • Now, click on the “ Get it now ” button to install Groove on Salesforce, shown in the image below.

Part of a video titled Groove Sales Engagement Platform Overview - YouTube
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Full Answer

What does Groove do in Salesforce?

What is Groove? Groove is a sales productivity platform that enables revenue leaders to boost revenue-per-rep across every division of the enterprise. Groove automates administrative tasks and makes Salesforce easy to access and update from everywhere a seller works – in the office, at home, or on the road.

How does Salesforce integrate with Groove?

To add the integration to your Groove account go to Settings > Company > Integrations and click Connect for the Salesforce integration. Within the newly opened modal click the button to Install App. Next, you will be prompted to log in to your Salesforce account and authorize the Groove integration.

Is groove part of Salesforce?

Groove is the first sales engagement platform built for Salesforce Financial Services Cloud.

Is groove a CRM?

Free CRM System Well, look no further! Groove.cm will answer all your needs as an Online Marketer! Take Advantage of this Opportunity to get your Free Groove CRM account HERE!

How much does groove cost?

Groove does not offer pricing online, instead you have to get a demo or quote to get access to pricing. Online comments suggest that starter pricing is $12/user/month, while business is $22....Groove.co vs FunnelFLARE pricing.Cost per user$45/moBy custom quote onlyContract TermsMonthly or Yearly???1 more row•Jan 17, 2022

How do you use groove?

0:2412:40What is Groove Music and How to use it - YouTubeYouTubeStart of suggested clipEnd of suggested clipAnd you will see all of the music you have inside your music folder it automatically by defaultMoreAnd you will see all of the music you have inside your music folder it automatically by default finds music that is in your music folder on windows 10..

What is groove application?

Windows 10. Microsoft Groove Music is brand new for Windows 10. Add your MP3s to OneDrive and you can use the Groove Music app to play your songs on other devices, too—PCs, Windows Phone, and Xbox—for free.

What is groove software?

Groove is a cloud-based help desk software for small businesses. It helps companies to communicate with their customers via email, live chat, social media and phone calls. Key features include ticketing, live chat, knowledge management, reporting tools and customer self-service.

How do you groove?

0:006:51How to Groove in the Club: Club Moves Tutorial for Beginners 43YouTubeStart of suggested clipEnd of suggested clipEverything will go forward your knees and your torso boom. Okay keep the arms bent. So it doesn'tMoreEverything will go forward your knees and your torso boom. Okay keep the arms bent. So it doesn't look as bad as this let me show you sideways the knees are bending.

What is groove sales enablement?

Groove is a sales productivity platform that enables revenue leaders to increase dollars per rep across every division of the Enterprise.

What is groove extension?

Built for the needs of full-cycle sellers, Groove automates non-sales activities so that reps can spend more time building relationships and generating revenue. On average, Groove gives revenue teams 20% of their time back to focus on higher-value activities.

Get the Most out of Salesforce with Groove Insights

Groove Insights is an advanced reporting suite for Salesforce that can be installed

What's Included in Groove Insights?

Groove Insights is a compilation of key Salesforce reports, dashboards, and fields that help capture and display engagement data as well as provide you with critical insights into your revenue operations that aren’t limited to Groove activity and engagement data.

Featured Reports

Top active new business accounts with open opportunities sorted by contact engagement over the last 30 days. Showcases which accounts are most active and engaged so you can focus on your hottest opportunities first.

How do I install Groove Insights?

Groove Insights is delivered as an “unmanaged package” for Salesforce that can be installed with a single click. Once installed by your Salesforce Administrator, you can fully customize and/or modify the standard reports to align with your unique business needs.

Requirements for Groove Insights

API Naming Conflicts: Salesforce does not allow any API naming conflicts between your existing instance and a new Unmanaged package, so you will need to work with your Account executive or Customer Success Manager to ensure a smooth and seamless installation. Typically, we export your existing data and re-import it after the Salesforce upgrade.

Install

To add the integration to your Groove account go to Settings > Integrations (beta) and click Connect for the Salesforce integration. Within the newly opened modal click the button to Install App.

Uninstall

To uninstall the Salesforce integration, simply to back to Settings > Integrations (beta), click on Configure, and click Uninstall App.

Task Data

Groove installs some of these fields when you install our managed package in Salesforce, but you can also add additional fields to populate even more data on your team's efforts back to Salesforce.

Custom Task Data

The fields below need to be created as custom fields on the Activity object in Salesforce before this information will start populating there:

How to connect Salesforce to Groove?

In Browser: In Desktop App: 2. You should now see Groove open on the right hand side of your screen. Click Get Started, and sign in with your work email address. 3. Next, click Sign into Salesforce to connect your Salesforce account to Groove.

How to add groove to Outlook email?

Sign into your Outlook account here. Open an email thread. Click the 3 dots, scroll to the bottom, click Get Add-ins. Search for Groove, and Click 'Add'.

Where are signatures set up in Outlook?

It's possible that your organization may have Outlook signatures set up at the server level , meaning that your signature will be appended to any email sent from any platform (Outlook on your computer, your phone, even Groove!).#N#In contrast to the server level, signatures may be set up at the client level, which means you will have to configure your signature in each method of email sending before they populate for that respective method. You will have to add your signature in your Groove settings for them to populate in flow emails.#N#Signatures can be added in your flow option settings here, under Email Signature Preview:

Can you install Groove on Outlook?

Installing the Groove add-in. You can install Groove for Outlook from within the web client or the desktop client. Once it is installed from either client, it is not necessary to install it on the other, it will automatically show up in both! Additionally, we recommend using Google Chrome as the Groove web-application is optimized for Google Chrome.

Does Groove work with Outlook?

Groove's integration with Microsoft Outlook allows you track when your prospects open your emails, log your activity to Salesforce automatically, and view/edit Salesforce records directly from your inbox, among other helpful tools.

Can you add signatures to flow email?

Signatures can be added in your flow option settings here, under Email Signature Preview: Filling out your signature in the Groove signature settings will apply to flow emails only! If you're not if this applies to you, please reach out to your admin to see how signatures are set at your organization!

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Table of Contents

Prerequisites

  1. An active Salesforce account.
  2. An active work E-Mail.
  3. An active Groove account.
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Introduction to Groove

  • Groove is a leading Sales Engagement platform for both the Inbound and Outbound Sales teams and helps in cross-team collaboration. Groove help enterprises automate the non Sales activities so that teams can spend more time planning business strategies, Marketing, and building relationships with customers. Groove also offers professional services that help companies boo…
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Introduction to Salesforce

  • Salesforce is a popular Cloud-based Customer Relationship Management(CRM) platform that focuses on optimizing business operations such as Sales, Marketing, and others. It provides a centralized platform for tracking and managing your data related to Marketing Campaigns and automates the workflow. Salesforce helps users manage customer support. The main objective …
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Benefits of Groove Salesforce Integration

  • Groove Salesforce Integration helps companies track E-Mails response activities and sync all the data in Salesforce. There are few more benefits of Groove Salesforce Integration listed below: 1. Groove Salesforce Integration enables automatic E-Mail sync for all outbound and inbound E-Mails. The E-Mails will automatically be logged back to the correct lead, contact, account, opport…
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Conclusion

  • In this article, you learnt about the steps to set up Groove Salesforce Integration and its benefits. You also read how the Groove Salesforce Integration helps companies and individuals optimize their workflow. The integration allows users to sync all the E-Mail data and avoid regular checking up or manual exporting of E-Mails to Salesforce. Groove help users automate their non-sales act…
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