Slaesforce FAQ

how to use salesforce forecast categories

by Daphney Gleichner V Published 2 years ago Updated 1 year ago
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Customize Forecast Categories in Salesforce 1. From Setup, click Object Manager. 2. Click Opportunity > Fields & Relationships > Forecast Category.

Customize Forecast Categories in Salesforce
  1. From Setup, click Object Manager.
  2. Click Opportunity > Fields & Relationships > Forecast Category.
  3. Click Edit next to the value that you want to edit in the Forecast Category Picklist Values.
  4. Enter a different category name in the Label field, then click Save.

Full Answer

How to use forecasting in Salesforce?

  • From Setup, click Customize → Forecasts → Settings.
  • If your organization: Doesn’t yet have any forecast types enabled, click Add a Forecast Type. ...
  • From the Forecast Type menu, choose the data source you want to use for the forecast.
  • Choose the Forecast Measurement you want to use. ...

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What are the record types in Salesforce?

Record Types in Salesforce . Salesforce Record Types allow us to specify a category of records that display different picklist values and page layouts.. Administrators can associate record types with profiles so that different types of users should see different picklist values and page layouts in the record’s detail page.

How to effectively use the forecast function in Salesforce?

Consider all the criteria that affect your sales forecasts:

  • Trends — trends that affect your products can increase or decrease the potential for your sales.
  • Competition – your competitor’s actions have a direct effect on your sales, unfortunately! ...
  • Future payments – When a customer will make payments over a period of time for a completed sale. ...

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How good is Salesforce?

“Salesforce has done a fantastic job providing training material through its Trailhead, Pathfinder, and Talent Alliance programs. But too few job seekers are taking advantage of this training and even fewer employers are hiring new Salesforce developers or administrators without relevant work experience.

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Can you add forecast category Salesforce?

You can change the forecast category of an Opportunity stage by editing the Opportunity stage picklist value. Although forecast categories are linked to stages, it's important to note that users can change the mapped category on an Opportunity without changing the stage, as well by editing the Forecast Category field.

What are the different forecast categories?

The standard forecast categories are Pipeline, Best Case, Commit, Omitted (not included in forecasts), and Closed.

How do I set up forecasting in Salesforce?

How to setup Forecasting in SalesforceFrom Setup, click Manage Users → Users.For each user you want to enable, click Edit.Under General Information, select Allow Forecasting.Click Save.

What is best case forecast Salesforce?

Simply put, the Best Case Amount forecast category in Salesforce represents the total amount that can be brought in by an account holder that is if all things turn out right in the account holder's sales and marketing efforts. It is actually the total amount under Best Case, Commit, and Closed categories.

What are the three types of forecasting?

There are three basic types—qualitative techniques, time series analysis and projection, and causal models.

What is forecast hierarchy in Salesforce?

The forecast hierarchy is a nested, expandable list of forecast users or territories that determine how forecasts roll up within a company and who can view and adjust them. The role-based forecast hierarchy is based on the user role hierarchy and specifies which users are forecast managers.

How do I set up a forecast manager in Salesforce?

Click View Hierarchy next to your active territory model. Click Edit next to the territory you want to assign a forecast manager. In the Forecast Manager field, enter the user you want to assign as the forecast manager. Save your changes.

What is forcasting in Salesforce?

In Salesforce, we use it as expressions of expected sales revenue. They are useful for sales teams to predict and plan their sales cycle from pipeline to closed sales, and to manage sales expectations throughout the company. It is basically based on the gross rollup of a set of opportunities.

What is customizable forecasting in Salesforce?

Collaborative Forecasting in Salesforce is a specific functionality that allows users to predict and plan the sales cycle from pipeline to closed sales, and manage sales expectations throughout your sales organization.

What is upside in sales forecast?

Upside: This status is assigned to opportunities that are further along than Preliminary, but do not have the win confidence of a Forecasted opportunity. These are included in the Upside totals on the forecast screen. These opportunities also appear on the Opportunity Adjustments screen.

What is collaborative forecasting?

Collaborative forecasting or forecast collaboration makes use of available information and latest technology to force a shift from independent, forecasted demand to dependent, predictable demand. This essentially implies real-time information sharing about demand among supply chain partners.

Forecast Category Example

Let’s say you have two opportunities. Both at the Proposal stage and you’ve presented your quote.

Adjusting Forecast Categories

You pre-define Forecast Categories based on the opportunity stage. (We’ll look at how to do that in a moment).

Forecast Category and Opportunity Stage relationship

In Salesforce, each opportunity stage has a pre-defined Forecast Category.

1. Salespeople must commit

If your sales team already uses the Commit concept then the Forecast Category is an excellent way to report on those deals.

2. Separating process from intent

The opportunity stage reflects your selling process. However, it says nothing about the customer buying process. Nor, indeed, does it indicate confidence in winning a deal.

3. Communicating upwards

In some companies, Board and executive reporting use Forecast Categories.

4. Summarize opportunity stages

If you have more than four or five pipeline stages, then you might want to rationalize them. This article will help you do that.

What is forecast category in Salesforce?

Forecast Category is the group within the sales cycle to which an Opportunity is assigned based on its Opportunity stage. It is a forecast of revenue from your sales team relating to Opportunities. The standard forecast categories in Salesforce are: Pipeline, Best Case, Commit, Omitted, and Closed.

What is Opportunity Stage Value?

Forecast categories map to Opportunity stage values. An Opportunity stage value is the current stage of an opportunity, such as Prospect or Proposal. Opportunity stage values correlate with Forecast Category values to determine how the Opportunity contributes to a forecast amount.

What is sales forecast?

A sales forecast is an expression of expected sales revenue. A sales forecast estimates how much your company plans to sell within a certain time period (like quarter or year). The best sales forecasts do this with a high degree of accuracy.

What should a forecast be based on?

What: Forecasts should be based on exactly what solutions you plan to sell. In turn, that should be based on problems your prospects have voiced, which your company can uniquely solve.

What is CRM in sales?

Customer relationship management (CRM) is the best way to forecast sales revenue. A CRM solution helps you find new customers, win their business, and keep them happy. Salesforce is the #1 CRM, giving sales leaders a real-time view into their entire team’s forecast.

Is sales forecasting transparent?

No matter how a company calculates its sales forecasts, the process should be transparent. And at the end of the day, sales leadership has to be responsible to call a number. Whether met, exceeded, or missed, the forecast responsibility falls on them.

Salesforce Forecast Categories

The way each forecast category is defined may be different, based on your business process and sales cycle. It is always a good idea to define the meaning of each forecast category and share it with your sales team.

How to Adjust Forecast Categories

Change the forecast category of an Opportunity stage by editing the Opportunity stage Picklist value.

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