Slaesforce FAQ

how to use salesforce in sharepoint

by Letitia Lehner Published 2 years ago Updated 1 year ago
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Ultimate Guide To Integrate Salesforce With SharePoint using Filesconnect

  1. At first, you have to navigate to “Salesforce.com” and log in with your Salesforce account.
  2. After login, type’ Files Connect’ in the Quick Search box and click search. Then click on ‘Files Connect.’
  3. Once done, go to the ‘Edit’ option and update the settings as per your conditions. When...

  1. Step 1: Initiate the Salesforce Files Connect Tool. ...
  2. Step 2: Grant Permissions to Salesforce Files Connect Tool. ...
  3. Step 3: Establish the Authentication Provider. ...
  4. Step 4: Configure SharePoint Account. ...
  5. Step 5: Configure the Developed Application. ...
  6. Step 6: Set up Salesforce Files Connect Tool.
Sep 28, 2021

Full Answer

Why everyone should integrate SharePoint with Salesforce?

  • Goto https:// yourCompanyName .sharepoint.com/_layouts/15/appinv.aspx
  • Copy the Application Id captured earlier in this step and paste it into the App Id field.
  • Press the Lookup button
  • App Domain = www.salesforce.com

More items...

How to integrate Salesforce with SharePoint?

How to integrate Salesforce with Sharepoint

  • Salesforce SharePoint Integration Using Microsoft Azure Service. The best cloud integration method is to use a Microsoft Azure hosted service to integrate your Salesforce and SharePoint.
  • Integrating Salesforce and SharePoint using Files Connect. Because of the growing demand for an easier integration Salesforce created Files Connect. ...
  • In Conclusion. ...

How to access SharePoint from Salesforce?

https://(yoursharepointdomain).SharePoint.com/_layouts/15/appregnew.aspx; In the App Information section, click the Generate button next to the Client Id and Client Secret textboxes to generate the respective values. Enter Add-In Title in Title textbox; Enter AppDomian as a ‘(yoursalesforcedomain).my.salesforce.com’(without the single quotes)

How to integrate Salesforce and SharePoint Online through files connect?

  • Best In Class (es): Bringing Salesforce and Office 365 Together. ...
  • Case management in Salesforce, documents in SharePoint. ...
  • Uploading files to SharePoint tightly coupled to Salesforce metadata. ...
  • THIS POST: Salesforce Files Connect using a SharePoint Library. ...

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Can SharePoint pull data from Salesforce?

Salesforce data can be integrated codeless with native SharePoint lists using the Layer2 Business Data List Connector. You can also connect to 100+ more supported systems and applications. ​​​ In case you are looking for Online data integration, you will find the right tool here.

Is SharePoint and Salesforce the same?

While SharePoint is the stronger front-end system for managing and organizing documents, Salesforce's platform is natively built to address community collaboration and engagement.

How does Salesforce files Connect work?

With Files Connect, Salesforce users can access, share, and search external data from systems like Quip, Google Drive, SharePoint, or Box. The setup process for Files Connect varies by external data source. Let users search and share files from external systems like Google Drive and SharePoint.

How do I set up file connect in Salesforce?

Now users can access and share external files via the Files tab and feed, and search for them right alongside their Salesforce content. Let users search and share files from external systems like Google Drive and SharePoint. 1. From Setup, enter Files Connect in the Quick Find box, and then select Files Connect.

Can you integrate Salesforce with SharePoint?

SharePoint and Salesforce integration can be done via inbuilt tools available in the market, or a custom solution built. Here, we are going to discuss the latter, custom built option as it will help us build a solution to address problems and issues specific to our business.

How do I link SharePoint files to Salesforce?

Integrating Salesforce and SharePoint using Files ConnectStep 1: Enabling Salesforce Files Connect. ... Step 2: User Access Permissions for Files Connect. ... Step 3: Creating an Auth Provider. ... Step 4: Configuration in SharePoint. ... Step 5: SharePoint App Configuration. ... Step 6: ReConfiguring Salesforce Files Connect.More items...

Is Salesforce file connect free?

Strengths of Files Connect The tool is available for free in most Salesforce editions and licenses. Apart from SharePoint 2010/2013 on-premises and SharePoint online, Files Connect can be used for integration with other file repositories (Box, OneDrive and Google Drive), which makes document management more flexible.

Is Salesforce Connect free?

The price of Salesforce Connect depends on the data source and starts with a subscription of USD 4000/month. It is available for both the Enterprise and Unlimited editions of Salesforce.

What is SharePoint integration?

SharePoint Server integration enables document management capabilities in Dynamics 365 for Customer Engagement. There are two aspects to SharePoint Server integration: Setting up SharePoint integration. A system administrator sets up a SharePoint Server environment.

What is Salesforce Connect?

Salesforce Connect provides seamless integration of data across system boundaries by letting your users view, search, and modify data that's stored outside your Salesforce org. For example, perhaps you have data that's stored on premises in an enterprise resource planning (ERP) system.

Does Salesforce integrate with Microsoft teams?

The Salesforce integration with Teams provides context about Salesforce records in Teams channels, chat conversations, calendar meetings, and video conferences. With a richer context, team members stay on the same page and save time from switching between applications.

Why integrate Salesforce with SharePoint?

This is the first reason to integrate Salesforce and SharePoint. The second reason is that SharePoint is better at storing loads of files than Salesforce. Yes, Salesforce has the functionality of attaching documents and notes to accounts – as an option. But if you do it, all the invoices, contracts, statements of work and other similar documents ...

Why is SharePoint integration important in Salesforce?

One of the main reasons for that is that it is a money saver: you can save a lot in Salesforce’s storage costs.

Is Salesforce a CRM?

The fact is that Salesforce, also known as SFDC (Salesforce Dot Com), is one of the most expensive CRM tools. Which does not mean customers are not happy. In June 2020, Gartner named Salesforce a Leader in the CRM Customer Engagement Center Magic Quadrant for the 12th consecutive year.

Can I connect to Salesforce from Oracle?

You can connect to Salesforce from any local database management system (DBMS) such as ORACLE, SAP HANA, MySQL, MariaDB or Microsoft SQL server. You get the data from Salesforce and put it into the local database or get data from the database and put it into Salesforce.

Does Document Extractor work in Salesforce?

The general idea is that the users still reach the files where they originally saved them – in Salesforce under the respective accounts. In the background, Document Extractor automatically detects the files, moves them to the corresponding libraries in SharePoint and leaves a link in Salesforce in its place.

What is a copy option in Salesforce?

The ‘copy’ option is for those use cases when you have to share files with those Salesforce users that don’t have similar access to SharePoint or if you may have to share files with clients that don’t have access to SharePoint at all.

Is Salesforce a CRM?

Salesforce is notoriously in-famous for its low storage space and a relatively lacking document management capabilities. To be fair the Software-as-a-Service CRM platform was not aimed at replacing enterprise document management systems. Therefore most enterprises and organization that creates and consume a lot of documents, ...

Can Salesforce files be connected to SFDC?

One would think that any service that is on cloud can be connected with SFDC, but that’s not true. Only the products from the companies that have partnered with Salesforce, like Facebook, Microsoft, Google, etc., or follow OpenID Connect protocols, can be connected with Salesforce files connect cloud.

Which is more powerful, Salesforce or SharePoint?

As a document management and collaboration platform per se, SharePoint is more powerful than Salesforce when it comes to collaboration on documents and storage of large volumes of collaboration content. For instance, SharePoint allows real-time co-authoring and off-line work with documents.

What is Salesforce intranet?

Salesforce is intended for sales and marketing teams, while project collaboration involves colleagues from multiple departments, such as business analysts and technical specialists. At the same time, a SharePoint intranet is designed to connect employees company-wide, fostering cross-departmental team collaboration.

What is chatter in Salesforce?

A communication tool enabled by default, Chatter supports feeds, profiles and groups to allow data sharing and communication among Salesforce users. To streamline discussions, Chatter offers recommendations of relevant contacts and content, as well as notifies about user mentioning.

How many modules does Salesforce have?

Salesforce has five modules for document management: Salesforce Files, Salesforce CRM content, Salesforce Knowledge, Documents, and Attachments. To sum up the capabilities of these tools, the platform has strong document management functionality, including: Content organization in private and public libraries (with tags and filters).

Can Salesforce Knowledge Portal be based on SharePoint?

Such a portal can be either based on the Salesforce platform or be an external part of a SharePoint portal. Both options are acceptable.

Can Salesforce access SharePoint files?

To be more specific, SharePoint content is incorporated in Salesforce in the form of references that can be searched and previewed. This gives sales reps more flexibility as they can access SharePoint files on the go, via mobile and without downloading large documents.

Why do we need SharePoint?

In terms of features, you gain by having the documents in SharePoint because you make team collaboration easier, and you enable version control. Many companies feel they need a document management solution for Salesforce, often in an early adoption stage in terms of Salesforce.

Can you move documents from Salesforce to SharePoint?

There are many benefits to a SharePoint Salesforce integration. You can move your documents from Salesforce to SharePoint and, by doing that, reduce costs and increase your team’s productivity. They can either use the documents from Salesforce as they always did (they will no longer be in Salesforce, but no one will notice) or get them from SharePoint if they prefer with all the version control and team collaboration features.

2.1. Creating a new connection

Create a new connection by using the Create New Connection option in the Actions pane (right-hand side). The new connection will appear at the bottom of the Connection Manager List (left-hand side). Click on your newly created connection to open the connection configuration settings.

2.2. Configuring the Data Entity 1

We will now set up our Data Entities. Go to the data entity “Data Entity 1” to open the configuration settings.

2.3. Configuring the Data Entity 2

We are going to send the data to a custom SharePoint Online list. It's required that you set up this list prior to the next steps. Your list should contain matching columns according to your source entity.

2.4. Running your connection

To run your connection switch back to the main connection configuration node and use the Run Now Button located on the bottom of the setup page. The Run Synchronization Toolbox will also display the synchronization process.

3.1. Connection direction

As far as tested, this connection supports uni-directional as well as bi-directional synchronizations.

3.2 Column not found

The Data Direct provider from Progress caches the schema for the Saleforce fields. After adding a new field, you may not be able to find it with the select statement (error [42S22] Column Not Found in Statement) as the cache is stale.

3.4 Api enabled

Not all versions of Salesforce have the API functionality available. If you are using a version that doesn't have it available, then you will get an error "API_DISABLED_FOR_ORG". Please see Salesforce Help's document Enabling API for more information on which versions have the API functionality and what to do if you need it enabled.

A tutorial on how to use Microsoft Azure to integrate Salesforce with Sharepoint

A tutorial on how to use Microsoft Azure to integrate Salesforce with Sharepoint.

Salesforce Handling Step 1

To enable this Sharepoint Salesforce integration, the main point is to host a running service on Microsoft Azure and allow it to interact with SharePoint. It is hosted on the cloud and hence accessed via URL. So the Salesforce methods requesting authentication token are as follows.

Azure Taking Care of Step 2, 3 and 4

After receiving the authentication token, Azure authenticates the login.

Salesforce Performing Step 5

Once Salesforce has authentication token, it uses that same token to request files and folders from the adapter. After completion of sending a request, it again uses the Azure service URL to hit the service.

Azure Handling Step 6

After Salesforce has received the authentication token and is logged in on SharePoint, the Azure service parses the file in the following way:

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