Slaesforce FAQ

how to use salesforce view in outlook

by Benedict Heathcote Published 2 years ago Updated 1 year ago
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Viewing Salesforce Data in Microsoft Outlook Open Microsoft Outlook. The LinkPoint Connect Side Panel will automatically display by default. Click on an email, and the Side Panel will populate with data related to the selected email if the email address exists within Salesforce for a Contact or Lead.

Select an email or event in Outlook. Review the Salesforce content that appears in the side panel, which displays contacts and leads based on the order they appear in your email's or event's From , To , and Cc fields. For each contact and lead, it's easy to view related activities, opportunities, and cases.

Full Answer

What is the Salesforce integration with Outlook?

The Salesforce integration with Outlook is one of a suite of products that give sales reps the power to work from their email applications, while keeping Salesforce data up to date. The integration provides Salesforce data directly within Outlook, and the ability to log emails

How to enable Salesforce Lightning sync with Outlook?

Open your Salesforce Org. Search Outlook in quick find box and Select Outlook Integration and Sync. Then enable Outlook Integration and Lightning Sync button. Click on Edit button. Click on Active and Advanced Email Security Settings Checkbox true and Click on Save button. Click on Skip this Step.

How to connect Salesforce with Microsoft Office 365 email client?

Revenue Grid allows you to connect Salesforce with the three most popular email clients: Office 365, Outlook, and Gmail. Step 1: Go to Microsoft store, find and install Revenue Inbox for Salesforce Add-In. Step 2: Work with Revenue Grid logon.

How do I set up Salesforce for Outlook?

If you use the former, all you need to do is download the Salesforce for Outlook installer, install and configure it, and then customize settings to sync what you want. Salesforce for Outlook hasn’t supported new users since Winter 2019.

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How do I view Salesforce in Outlook?

Take the following steps to enable the Salesforce for Outlook Add-In in Microsoft Outlook 2010/2013/2016:Click File | Options | Add-Ins.Click the Manage drop-down menu and select Disabled Items and click on Go...If the Salesforce add in is listed, select it and click Enable.More items...

How do I use Salesforce with Outlook?

Steps to Integrate Outlook and SalesforceOpen your Salesforce Org.Click on Setup.Search Outlook in quick find box and Select Outlook Integration and Sync. ... Enable Use Enhanced Email with Outlook and Click Active and Notify Reps.Click on Edit button.More items...•

How do I get the Salesforce side panel in Outlook?

Enable the Salesforce Side PanelFrom Setup, enter Outlook Configurations in the Quick Find box, then select Outlook Configurations.If you're modifying an existing Outlook configuration, click Edit next to the one that you want to modify. ... Select Side Panel .Save your changes.

How do I connect my Salesforce email to Outlook?

2:024:04How To Integrate Salesforce With Outlook In 2021 - YouTubeYouTubeStart of suggested clipEnd of suggested clipTime. Without further ado. Let's now discuss the process of salesforce. And outlook integration.MoreTime. Without further ado. Let's now discuss the process of salesforce. And outlook integration. Open your salesforce org click on and select setup in the quick find box enter outlook and then proceed

How do I add Salesforce to Outlook browser?

From Setup, in the Quick Find box, enter Outlook , and then select Outlook Integration and Sync.Enable Let users access Salesforce records from Outlook.If reps use Outlook on the web, in the Microsoft Outlook Web App Domain section, add the domains that you want to allow access to Salesforce.

Is Salesforce compatible with Outlook?

The Salesforce integration with Outlook is one of a suite of products that give sales reps the power to work from their email applications, while keeping Salesforce data up to date. The integration provides Salesforce data directly within Outlook, and the ability to log emails and events to Salesforce records.

How do I add Salesforce toolbar to Outlook?

Click Salesforce Lightning for Outlook from the Home tab on the ribbon and then click Manage Add-ins. In the Manage Add-ins page, click the + sign and then select the Salesforce for Outlook add-in from the Office Store. Click the Add button to begin installation.

How do I add a Salesforce icon to Outlook?

1:102:54How to install Salesforce for Outlook in 2020 - YouTubeYouTubeStart of suggested clipEnd of suggested clipGreat now that's done let's hop into outlook from Outlook select get add-ins in the search bar typeMoreGreat now that's done let's hop into outlook from Outlook select get add-ins in the search bar type in Salesforce fine option where it says Salesforce lose productivity by bringing the power of the

Does Salesforce for Outlook work with Office 365?

Salesforce for Outlook works with Outlook 2013, Office 365, Outlook for Mac and the Outlook Web App (OWA). You can read the full announcement from Salesforce as well as more about the app here. You can get the Salesforce App for Outlook from the Office Store for free: store.office.com.

How to install Salesforce on Outlook?

Click on beside Setup your User Name and Select My Settings. Search Outlook in quick find box and Select Salesforce for Outlook. Now Scroll down bottom of the page and Download Salesforce for Outlook using Download (Version) button. If Microsoft Outlook is Open, Close It. Now Install setup file on your computer.

How to sync Salesforce email with Outlook?

STEP 1. Open your Salesforce Org. Click on Setup. Search Outlook in quick find box and Select Outlook Integration and Sync. Then enable Outlook Integration and Lightning Sync button. Enable Use Enhanced Email with Outlook and Click Active and Notify Reps. Click on Edit button.

What is Outlook email?

Microsoft outlook, or simply Outlook, is a personal information manager from Microsoft, that allows users to send and receive email on their computer . It provides many functionalities to manage various types of personal data like calendar appointments and similar entries, tasks, contacts, notes, and events.

Why integrate Salesforce with Outlook?

For example, using Outlook, salespeople can send emails to communicate with potential clients, store client data, and make appointments.

How to install Salesforce on Google Chrome?

To install Salesforce for Gmail, all you need to do is add the Revenue Grid for Salesforce Extension to your Google Chrome. Sign in to Gmail and grant Revenue Grid permission to work with your Gmail and Google Calendar data. Then, authorize the Revenue Grid Chrome Extension to access your Salesforce data.

When will Salesforce stop serving users?

The application will stop serving existing users starting in June 2021 and ending with full retirement in June 2023. You won’t be able to receive adequate support from Salesforce teams, which means whenever you have an issue with Salesforce for Outlook, you have to figure it out yourself.

Can you use Salesforce with Outlook?

You can use the Salesforce for Outlook application developed by Salesforce to do that. Other popular ways are using Salesforce Outlook integrations like Revenue Grid. Each way is good in its own right. That said, connecting Salesforce to Outlook requires some time and a certain level of technical knowledge.

Does Salesforce require Outlook 2013?

Even though Salesforce encourages users to switch to Lighting for Outlook (also called Salesforce Outlook Integration) after the application retires, Lighting for Outlook requires at least Outlook 2013 for Windows.

Does Salesforce work with Outlook?

The Salesforce integration with Outlook is one of a suite of products that give sales reps the power to work from their email applications,while keeping Salesforce data up to date. The integration provides Salesforce data directly within Outlook, and the ability to log emailsand events to Salesforce records. Add Einstein Activity Capture to automate email and event logging and to sync contacts and calendarevents between Salesforce and Outlook. To learn more about other products available, see Salesforce Help.

Can Salesforce be integrated with Outlook?

The integration between Salesforce and Microsoft® Outlook® requires both server-side setup and ashort client-side setup procedure. Review the system requirements and ensure that your emailserver is set up to communicate with the integration. Turn on the integration and push the Salesforceadd-in to your Outlook users.

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