Slaesforce FAQ

how to view lead activity in salesforce

by Cathy Friesen Published 2 years ago Updated 2 years ago
image

Pardot Activities on Lead and Contact records are not visible.

  • Open the Users page. Click Admin ( Pardot Settings tab in the Lightning app), then navigate to User Management | Users.
  • Select the Users for whom you want to enable SSO.
  • From the drop-down under the table, select Enable single sign-on with CRM.

Full Answer

How to generate leads from LinkedIn leads in Salesforce?

Define Default Settings for Lead Creation Leads Created from Your Company’s Website Generate Leads from Your Website for Your Sales Teams Generate Leads from LinkedIn Lead Gen Ads Let Users View and Edit Converted Leads Map Custom Lead Fields for Lead Conversion Enable Lead Conversion in the Salesforce Mobile App Manage Leads Leads Home

What are the activities in Salesforce events?

These activities help Salesforce event monitoring, scheduling meetings, and prioritizing tasks and workforces. These activities are similar to those of outlook and are used to invite people for certain tasks, events, and so on.

What is the difference between leads and user invitation in Salesforce?

They can be invited for an event even if they ain’t on the Salesforce platform. They can create a user ID. Both Leads and Contacts are standard objects, where we save information about “potential customer” and “current customer”. User invitation– Other employees of the company.

How to merge duplicate leads in Salesforce classic?

Merge Duplicate Leads in Salesforce Classic Select a Forecast Rollup Method in Collaborative Forecasts Project Sales with Collaborative Forecasts Share Forecasts and Manage Shared Forecasts

image

How do I view activity in Salesforce?

In the account menu, select Account Analytics. Click the User Activity tab. Note If you don't see the User Activity tab, in Account settings, uncheck Hide Account Analytics User Level Data. View the total number of unique active users [1] based on the time period.

Where can tasks be viewed in Salesforce?

Click the App Launcher menu, and enter Tasks in the search box that appears in the popup modal.Click on Tasks.You will be taken to a list of Tasks. On the right of the currently selected list view, you will see a link Create New View.Now your new view displays in Lightning Experience UI.

Where do we find events and tasks in lightning experience?

Click the Tasks tab, or click View All from the Today's Tasks list on the Lightning Experience Home page.

How do I enable view and edit converted leads?

Let Users View and Edit Converted LeadsFrom Setup, enter Permission Sets. Click Permission Sets.Click New.Enter a name for the permission set. Click Save.Click App Permissions.Click Edit.Under Sales, select the View and Edit Converted Leads permission.Save the permission set.From Setup, enter Users. Click Users.More items...

Is there an activity tab in Salesforce?

You may wonder where the Activities tab is in Salesforce, so you can see a list view of activities. You can see the task list and calendar on the home page but what if you would like to see all of your tasks and events in a list.

What is the difference between tasks and activities in Salesforce?

Activities is the term for both Tasks and Events. There is no "Activities" object, there is a "Task" and "Event" object in the API. You can think of Tasks and Events as "Types of Activities". In the UI these records for both objects show up in the "Open Activities" and "Activity History" related lists.

How do I get activities in Salesforce?

0:382:52How to Access & Create Tasks and Events List Views | SalesforceYouTubeStart of suggested clipEnd of suggested clipAnd events in a calendar. View just click on the calendar tab from the app. Menu. You can also seeMoreAnd events in a calendar. View just click on the calendar tab from the app. Menu. You can also see tasks and events on your home tab click on the home tab and scroll down to view the events and tasks

What is open activity and activity history in Salesforce?

Open Activities lets you create Task and event record with the record type selection functionality (if you are using record type for Task and event in your organization) whereas Activity history will let you Log a call or send an email. Also, both the related list shows the record created by users.

Which activities can you view in the activity timeline?

The activity timeline view shows details for each task, event, and email in an expandable timeline view. The related lists view shows details for each task, event, and email in the Open Activities and Activity History related lists. Note All standard Lightning Experience record pages support both views.

How do I see all leads in Salesforce lightning?

Clicking on the Leads tab displays the leads home page. In the Lead Views section, select a list view from the drop-down list to go directly to that list page, or click Create New View to define your own custom view. To view the leads in a queue, choose that queue list from the drop-down list.

How do I track a lead conversion in Salesforce?

1:353:51How to View Converted Leads | Salesforce Distinguished Solution ...YouTubeStart of suggested clipEnd of suggested clipLead information. So there's actually a report type called leads with converted. Lead informationMoreLead information. So there's actually a report type called leads with converted. Lead information and that's the one you're going to want to use.

How do I know how if a contact was a converted lead?

You an can run a lead with converted information report and see it that way. To see it on the actual contact record: Create a field called "Converted from lead" on lead and contact. Set it to be true by default on the lead record and not true by default on the contact record, and hide it from the lead layout.

What is lead source in Salesforce?

In Salesforce, lead sources are broad buckets of data. While the contact will continue to carry the data assigned to it into their associated contacts and opportunities, this only gives you access to add data not obtain it. Campaigns meanwhile allow you to add very specific data. It could be a campaign name and date.

Why is tracking leads important in Salesforce?

Tracking leads in Salesforce is important because it helps marketers understand which channels, campaigns and keywords are driving not just leads, but high-quality leads. This data will help your team to optimise their marketing and their budget. One easy way to track leads in Salesforce is with Ruler Analytics, but we’ll get onto that shortly.

How many touchpoints does it take to convert a prospect into a customer?

According to Google, for low-cost products like a chocolate bar it could take as many as 20 touchpoints to convert a prospect into a customer. While high-cost products like flights could take up to 500!

Can you track leads in Salesforce?

While it is a great lead management tool, it’s hard to track your leads in Salesforce. Leads can be entered into Salesforce manually, via a list import or automatically via a web-to-lead integration.

Tasks and events in Salesforce

Tasks and events in Salesforce combined are known as Activities in Salesforce. Though they don’t have a separate tab as they are dependent on other objects.

How to create new tasks and events in Salesforce?

Let us look into the detailed video tutorial to create a task and event in salesforce as related to the objects created.

image
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 1 2 3 4 5 6 7 8 9