Slaesforce FAQ

how to view scheduled mail in salesforce

by Addison Heidenreich Published 3 years ago Updated 2 years ago
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Viewing and/or Canceling a Scheduled Email Send.

  • Step 1 Navigate to Interactions in the top Marketing Cloud menu.
  • Step 2 Select Salesforce Send Emails from the dropdown.
  • Step 3 Click the View Active Sends button.
  • Step 4 To cancel, click on the checkbox (left column) next to the email you want to cancel.
  • Step 5 A Cancel Send button will activate above the list of emails. Click that button. NOTE: You can cancel any email that is set to Schedule in the ...

To see all pending sends, including scheduled sends to a delete email, click Pending Sends without selecting an email. However, you can select a specific email by clicking Pending Sends to view the scheduled and in-progress sends for that email.

Full Answer

How do I view my scheduled emails?

View or change scheduled emailsOn your computer, go to Gmail .At the left panel, click Scheduled .Select the email you want to change.At the top right of your email, click Cancel send.Create your changes.At the bottom left next to "Send," click the Down arrow .Click Schedule send and select a new date and time.

How do you edit a scheduled email in Salesforce?

Required User Permissions Next to the email you want to reschedule, click the gear icon, and select Edit. On the Sending tab, click Schedule, and change the date. When finished, save the email.

How do I see queued emails in Salesforce?

To see which processes are in the queue, go to setup --> Paused Flow Interviews. Unfortunately we can not see emails in the queue. Once the email is sent it is added to emails logs.

Can you see when a scheduled email was written?

if there is a scheduled email delivery from the outlook client, the time stamp on the email will be the time of the email submitted/accepted for delivery by the Exchange server. If a digital signature was used, the time stamp in the properties of the digital signature will give away the actual time sent.

How do I cancel a scheduled email in Salesforce?

Cancel a scheduled user-initiated SendLog in to the Marketing Cloud application.From the app switcher, select Email.Go to Tracking | Sends.Select the job you'd like to cancel.Click Cancel Send.

Can I schedule emails in Salesforce?

To schedule a list email, select Send Later. Set a date and time for the list email to be sent. Click Send Later and the email is scheduled to be sent at that date and time.

How do I access my queue in Salesforce?

To view the queues that a user is a member of, from Setup, in the Quick Find box, enter Users , then select Users and select the user. In the user's Queue Membership related list, you can create a queue or click a queue name to view its details.

How do you check email is delivered or not in Salesforce?

From Setup, enter Test Deliverability in the Quick Find box, then select Test Deliverability. Enter your business email address. Click Send. Salesforce sends a test message from all IP addresses to your business email address.

What is queue email in queue in Salesforce?

The mass email queue lets you view the status of scheduled mass emails that you've personally sent or the status of scheduled mass emails for your Salesforce org. You can cancel mass emails if necessary. You can view the status of your personal mass emails from your personal settings.

How do you check if a delayed email was sent?

Locating Delayed Emails Delayed emails that have not yet been sent are located in your Outlook “outbox” folder. To edit an email, simply open it as usual, make any necessary changes, and then click “Send.” The email is scheduled for a delayed delivery, and will remain in your inbox until it is ready to be sent.

Can recipient see scheduled send?

Normally, recipients won't know whether this email is delay delivered. I checked this on my side. Recipient should only see 'received time' in their inbox. I also checked message header and the 'Creation time' is the date when Outlook sent out the email.

How do I view scheduled emails in outlook?

Scheduled emails in Outlook can be viewed in the drafts folder, ordered by date. On desktop, you'll find drafts in the left sidebar. On mobile and most clients, it's tucked in the top left navigation menu under the user initials.

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