Slaesforce FAQ

how to volunteer for salesforce pro bono

by Camille Wintheiser Published 2 years ago Updated 1 year ago
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To participate in the program, take about 10 minutes to submit a brief application at salesforce.org/probono. After you submit an application, you'll schedule a call to discuss your project scope and goals with a Salesforce employee.

Full Answer

What is the pro bono program with Salesforce?

For organizations like yours, achieving what’s possible with Salesforce means improving more lives and doing more good. But resource constraints often limit what you can do with tech. Through the Pro Bono Program, you can access the digital expertise of Salesforce employees on short-term projects – at no cost.

Where can I find organizations looking for Salesforce volunteer assistance?

There are several places you can go to find organizations that are looking for Salesforce volunteer assistance: Your local community! I bet you know of at least some nonprofit organizations in your area that you can reach out to.

How long does it take to complete a pro bono project?

Pro Bono Projects work best when they take less than 20 hours to complete, have clear goals, and focus on Salesforce products. We don’t recommend the program for integration of third-party products. There is no guarantee a volunteer will sign up to help, so projects should not be time-sensitive or mission critical.

Should you start a pro bono project with a nonprofit?

However, it’s critical for you to commit to doing no harm before you start a pro bono project with a nonprofit or educational institution. Nonprofits often don’t have the resources to “undo” any mistakes that you might make during your volunteering engagement, even if it’s completely unintentional.

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How do I volunteer for Salesforce?

There are several places you can go to find organizations that are looking for Salesforce volunteer assistance:Catchafire.Taproot Foundation.VolunteerMatch.All for Good.Your local Nonprofit and Education Trailblazer Community Groups.Your local community!

Is volunteers for Salesforce free?

Volunteers for Salesforce is an open-source product provided by Salesforce.org. We support installations of the Volunteers for Salesforce managed package. We don't support unmanaged installations of this product. This application was created by David Habib of DJH Consulting, and offered free to all non profits.

What is the Salesforce pro bono?

Salesforce.org Pro Bono Service Program Our Pro Bono Program aims to match Nonprofits and Educational institutions with Salesforce professionals to maximize their Salesforce implementation and transform their organization. All nonprofit organizations with a live instance (not a trial) of Salesforce can apply.

Does Salesforce donate to nonprofits?

The Power of Us gives eligible nonprofits and educational institutions access to 10 donated subscriptions and deep discounts on additional subscriptions, products, and/or services from Salesforce.

How do I enter volunteer hours in Salesforce?

ImportantOn the Shift Calendar, click a Shift. ... On the Shift detail page, click the Related tab.On the Volunteer Hours related list, click Mass Edit Volunteer Hours. ... In the first row, enter a Contact's name. ... Enter a status for the volunteer. ... Click Save. ... Choose the Job or Shift whose hours you want to edit.More items...•

What is Salesforce volunteer?

What is Volunteers for Salesforce (V4S)? Volunteers for Salesforce (V4S) is a tool to help you manage your organization's volunteering program, events, and people. V4S handles many common Volunteer management processes such as: Managing Volunteer jobs that an organization needs filled.

What is the primary reason nonprofit and educational institutions turn to pro bono volunteers?

Thousands of nonprofit and educational institutions turn to pro bono volunteers for help with the basics, so they can do more good with the platform.

What is the nonprofit success pack?

The Nonprofit Success Pack (NPSP) is an app that sits on top of Salesforce Enterprise Edition. NPSP is preconfigured for nonprofits as an-easy-to-use fundraising and constituent management application, designed to make the daily life of nonprofits a little easier.

What is pledge 1% Salesforce?

Pledge 1% invites all entrepreneurs and their companies to commit important resources (product, time, and resources) to support integrating philanthropy into their business from an early stage.

Does Salesforce give back to the community?

Giving back is core to our culture at Salesforce. Through our citizen philanthropy and strategic programs, we bring community and opportunity together.

Is Salesforce non profit free?

The Power of Us Program includes 10 free subscriptions of Sales & Service Cloud Enterprise Edition for all eligible 501(c)(3) nonprofit organizations.

What is Salesforce.org?

Salesforce.org puts Salesforce technology into the hands of nonprofit and educational institutions working to make the world a better place. We believe that technology is the most powerful equalizer of our time and our ultimate goal is to help nonprofit and educational institutions accelerate their impact using Salesforce technology. Our product donation program and discounted pricing model provides equal access to change-making organizations of all sizes.

Who is the lead solution engineer for Salesforce?

David Everitt, Lead Solution Engineer, Salesforce: “The biggest contribution you can make to a nonprofit is to use your Salesforce skills. There aren't many who can do what you can do with Salesforce.”

Do no harm to volunteer?

Do No Harm. Volunteering your time and talent is one of the most impactful ways to give back. However, it’s critical for you to commit to doing no harm before you start a pro bono project with a nonprofit or educational institution. In other words, don’t be a pro bono villain!

Can a non profit undo a mistake?

Nonprofits often don’t have the resources to “undo” any mistakes that you might make during your volunteering engagement, even if it’s completely unintentional. At the very least, if you lack experience, then make sure to partner up with a mentor who can help guide you. Let’s dive into some useful resources:

Can you volunteer too much bandwidth?

Also, engaging with a volunteer may require too much bandwidth from the organization you’d like to work with, so make sure that your help is directed to the right place — if they are in financial peril, then I suggest donating your funds rather than your skills, for now. Volunteering your time and talent is one of the most impactful ways ...

Identify Where to Recruit Volunteers

With a project scope and clarity about the type of volunteer you need, now you're ready to recruit a volunteer! But where do you go to find qualified candidates? Funny you should ask...

Decide Who to Interview

Your time is valuable! Don’t feel obligated to meet with someone simply because they expressed interest in your project. It’s okay to graciously decline someone’s offer to help if they’re not a good fit for your project.

Get Set to Interview

Hooray! You have a shortlist of people willing to volunteer their time and expertise to a project like yours. An important next step is to ensure the volunteer who joins you has the skills needed for your individual project.

Set Expectations

As you go into this working relationship, you and the volunteer should agree on expectations and align on project scope, so that there are no surprises to anyone involved after the project has begun.

Keep Your Information Safe

So, you’ve found a Salesforce expert to help your organization through a pro bono engagement — congratulations! Pro bono volunteers can be an invaluable resource in helping you optimize Salesforce. Now, you might be wondering: “What do they need access to — and how do I ensure this is not a security risk?”

Guide Your Project to Success

For the best long-term results, we recommend that your project volunteer works alongside you, not in isolation. Seize this opportunity and ask questions! You will benefit from their knowledge and expertise because they will teach you how to do what they’re doing as they’re doing it.

Create the Best Partnership

We all know how valuable a working relationship can be to creating the best results. Once you have found a volunteer for the project, the success of the project will come down to relationships. Click on a tip below to see more how-to’s for creating the best partnership with your volunteer.

Add a Little Human Touch

Kindness takes you everywhere, so thank your volunteer. If you’ve built in milestones throughout the project, you’ll have had some opportunities to remind them along the way how important they have been to your organization — but project completion is also a meaningful moment to appreciate the volunteer for giving their time and skills.

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