What is the Salesforce Commerce API?
It goes by a few different names: Salesforce Commerce API, the acronym SCAPI, or just Commerce API. The Commerce API enables developers to build a wide range of applications: from full storefronts to custom merchant tools to augment Business Manager. For all B2C Commerce customers, the API is available at no extra cost.
How do I get Started with Salesforce B2C Commerce?
Learn the architecture and tools you use to develop for Salesforce B2C Commerce. Get the tools and community support you need to develop a B2C Commerce storefront. Upload, configure, and customize cartridges for Salesforce B2C Commerce.
What is the difference between Salesforce Commerce Cloud and Commerce Cloud?
Commerce Cloud is a mult-tenant cloud platform for innovation. Salesforce Commerce Cloud is a multi-tenant cloud platform for innovation, comprised of a set of capabilities that help brands drive core business needs such as growth, branded innovation, time to value, speed, and a unified shopping experience.
Is Salesforce a leader in digital commerce?
Salesforce is a leader in digital commerce. Five years running, Salesforce is a Leader in the Gartner 2020 Magic Quadrant for Digital Commerce. Salesforce is named a Leader in B2B and B2C Commerce. IDC MarketScape names Salesforce a Leader in B2C digital commerce.
What is Salesforce Commerce Cloud written in?
See I want to start learning Demandware Salesforce Commerce Cloud Digital Platform (previously Demandware) is a SaaS ecommerce platform, that uses server-side JavaScript for creating customizations on the site logic.
How do I use Salesforce Commerce Cloud?
0:141:55Salesforce Commerce Cloud Overview Demo - YouTubeYouTubeStart of suggested clipEnd of suggested clipFeatures drag and drop tools and commerce portals alongside salesforce cms to easily create andMoreFeatures drag and drop tools and commerce portals alongside salesforce cms to easily create and deliver premium content-rich experiences.
How do I create a commerce cloud account in Salesforce?
To create an account: Log into Account Manager. Click User....If the role needs access to an instance, add a role scope.Select the filter icon.In the Add Instance Filters tab, select an organization.Enter the names for the instances you want the user to have access to.Select the instances.Click Add.
Can you use Salesforce for ecommerce?
Salesforce Commerce Cloud is a highly scalable, cloud-based software-as-a-service (SaaS) ecommerce solution. It offers best-in-class features and functionality developed and refined over many years to provide a highly optimised ecommerce experience.
What is Salesforce Commerce Cloud known for?
Salesforce Commerce Cloud is a cloud-based commerce platform with various out-of-the-box features, useful tools, and commerce portals for growing your online business. It allows you to streamline the purchasing process, personalise buying experience, and create a mobile-friendly shopping experience.
Who is using Salesforce Commerce Cloud?
Companies using Salesforce Commerce Cloud for eCommerce include: Amazon.com, Inc., a United States based Retail organisation with 1335000 employees and revenues of $386.06 billion, Costco Wholesale Corporation, a United States based Distribution organisation with 288000 employees and revenues of $195.93 billion, ...
What is Salesforce B2C commerce Cloud?
Salesforce Commerce Cloud(formerly Demandware) is a user-friendly and seamless eCommerce platform that offers a suite of features intended to transform the experience of how brands connect with their customers at every step of their journey. Salesforce B2C Commerce plays a considerable role in the worldwide market.
What is B2C eCommerce with example?
A popular example of a B2C ecommerce platform is Amazon. Ecommerce sales happen almost entirely over the internet, apart from the shipping and delivery processes, so they give sellers and buyers the comfort and freedom to make transactions at any time and from any place.
What is SAP commerce Cloud?
The SAP Commerce Cloud solution provides a trusted e-commerce platform that can help you innovate at scale and tap enterprise-wide data to boost profits and customer satisfaction. Our industry-tested software is built to help you innovate while optimizing profitability and your customers' experience.
What is the difference between sales cloud and commerce cloud?
Sales Cloud – Application to view, track and report on sales processes. Service Cloud – Communication and customer experience based application to aid customer's buying journeys. Commerce Cloud – based on buying experiences across all channels for B2B and B2C companies.
What is Salesforce digital commerce?
Digital Commerce Capabilities Convert more shoppers by anticipating their needs and making relevant content available anywhere on the site. Create offers tailored by location, edit product bundles on the fly, and syndicate promotions across storefronts with our robust out-of-the-box tools.
How many customers does Salesforce Commerce Cloud have?
134 Companies that are using Salesforce Commerce Cloud eCommerce Platforms Software.
What is Salesforce Commerce Cloud?
Salesforce Commerce Cloud is a multi-tenant cloud platform for innovation, comprised of a set of capabilities that help brands drive core business needs such as growth, branded innovation, time to value, speed, and a unified shopping experience.
What is Commerce Cloud?
Deeply invested in the success and growth of each brand, Commerce Cloud sits at the intersection of innovation and customer success. At the foundation is the multi-tenant cloud platform for innovation; enabling a continuous delivery of new features and enhancements six to ten times a year. This model means all retailers operate a shared application infrastructure and can take advantage of new features and benefits as soon as they become available.
What is cloud leadership?
Cloud leadership in secure commerce operations. Commerce Cloud satisfies the security and compliance requirements of the world’s most complex retail organizations, and all customers take advantage of these robust security controls:
What is multi tenant cloud?
In a multi-tenant cloud platform for innovation, all users share a centrally maintained, scalable, and reliable infrastructure with a single code base. And because each customer is on the same version of the infrastructure, benefits include more stable software, fewer bug fixes, and less disruption to service operations. Designed specifically for growth, scale is at the heart of this model. Continuous innovation, in the form of new features delivered seamlessly and predictably throughout the year, enables retailers to accelerate growth, take advantage of industry leading commerce capabilities, and keep-up with the pace of change in the retail environment.
What is FrankenCloud?
Retailers without a comprehensive cloud strategy across their entire business often struggle with a cluster of different applications that don’t work together — a monster called “FrankenCloud.” On the surface, bringing in a diverse set of cloud solutions appears to offer more control, but as companies look to innovate and scale the platform, a homegrown cloud solution becomes difficult to extend and expensive to maintain. These homegrown solutions are so layered with customization and bolted-on solutions that it begins to feel more like supporting a house of cards.
What is MSP in commerce?
Running licensed commerce software with a managed service provider (MSP) introduces many of the same challenges of a single-tenant licensed cloud. Releases are limited to what version is currently supported and solving for scalability concerns is done by throwing more hardware and bandwidth at the problem. With the MSP model, customers still have their own instance, but are relieved from setting-up, and managing the environment themselves. Of all cloud models, MSPs are the most expensive due to the high cost of services and customization.
Why do brands need to understand how to evaluate the merits and drawbacks of many different types of cloud solutions?
Brands need to understand how to evaluate the merits and drawbacks of many different types of cloud solutions to ensure they invest in a model that can support business objectives and goals for growth and innovation.
Salesforce B2C Commerce for Developers
Get to know the tools and technologies you use to develop for B2C Commerce.
Architecture of Salesforce B2C Commerce
Learn the architecture and tools you use to develop for Salesforce B2C Commerce.
Tools & Resources for Salesforce B2C Commerce Developers
Get the tools and community support you need to develop a B2C Commerce storefront.
Salesforce B2C Commerce Cartridges
Upload, configure, and customize cartridges for Salesforce B2C Commerce.
What is Salesforce Commerce Cloud?
Salesforce Commerce Cloud was formerly known as Demandware and is a cloud-based, multi-tenant architecture that delivers intelligent digital commerce solutions, anywhere, built around your customers to drive faster business growth, with eCommerce. It offers an amazing experience for customers – both in-store or online.
What is commerce cloud?
Answer: Commerce Cloud is a Commerce Solution for B2B and B2C customers. It is a multi-tenant and cloud-based platform that creates an intelligent and unified buying experience as well for the brands.
What is unified commerce?
Answer: Unified Commerce is meant for multi-channel selling and takes it further. Omnichannel commerce helps to unify several channels. Unified Commerce also integrates channels, client data, and business functions as well all under a single platform. So, there is no need for the customers to move across channels but stay under a single channel that incorporates all data and other channels.
When was Commerce Cloud created?
Commerce Cloud was created in July 2016, when Salesforce acquired Demandware, an industry leader in ecommerce sites and solutions designed with the shopper in mind. The Demandware technology has grown and evolved to become the Salesforce B2C Commerce product. In 2018, Commerce Cloud expanded beyond B2C ecommerce with the acquisition of CloudCraze, ...
Why do retailers need Commerce Cloud?
Commerce Cloud lets retailers launch sites for multiple brands and geographies and then manage them all in a single place.
What is Einstein for B2C Commerce?
Einstein for B2C Commerce features are directly embedded into B2C Commerce to empower marketers and merchandisers to use AI without having to hire a data scientist. Using the wealth of their commerce data, they now have the power to make smarter decisions and supercharge personalization across commerce journeys.
How does Salesforce order management work?
Salesforce Order Management brings together the people, systems, and processes from each stage of the order lifecycle and unites them in a single, centralized system. It also provides tools to help you streamline and automate processes across the order lifecycle. Check out the Salesforce Order Management Trailhead module. By connecting commerce, orders, and service, Salesforce Order Management lets you and your team: 1 See a global view of the entire order lifecycle across selling channels. 2 Manage order capture, fulfillment, and delivery—all in one place. 3 Access a master repository of all order information. 4 Service orders before, during, and after fulfillment.
Why do B2B sites need to be built?
B2B sites need to make it easy for customers to make large orders, and then reorder the right products quickly. Commerce sites built for the direct-to-consumer market want to get up and running fast, and are often driven by B2B merchants who want to test new markets or answer the urgent call of their client base.
What is B2B commerce?
B2B Commerce powers sites for many of the world’s largest companies that span manufacturing, consumer goods, technology, healthcare, and more. These sites are designed for extremely large carts and purchases consisting of hundreds or thousands of items. They include B2B-specific functionality such as:
How do shoppers interact with brands?
But shoppers don’t just visit web and mobile sites, they also interact with brands through email, social media, and in stores. By integrating their ecommerce sites with their marketing and service solutions, brands can make every email and social media interaction more personalized and relevant to shoppers.
Connecting to Salesforce Commerce Cloud
To connect App Connect to an Salesforce Commerce Cloud Digital Data account that you want App Connect to use, you need the following connection details:
What should I consider first?
Before you use App Connect Designer with Salesforce Commerce Cloud, take note of the following considerations:
Examples
Learn how to use App Connect templates to quickly create flows that perform actions on Salesforce Commerce Cloud; for example, open the Templates gallery then search for commerce.
When work flows, orders grow
When you connect Commerce Cloud 360 and Slack, you can collaborate and adapt quickly, unify the customer journey, and drive success from anywhere with customer-centric commerce built for every industry.
Salesforce is a leader in digital commerce
Five years running, Salesforce is a Leader in the Gartner 2020 Magic Quadrant for Digital Commerce.
What Is Salesforce Commerce Cloud
Salesforce Commerce Cloud Capabilities
- These are as follows: 1. B2C Commerce 2. B2B Commerce 3. Order Management 4. Commerce Platform 5. Content Management 6. AI-enabled Commerce
Frequently Asked Questions
- Q #1) What is Salesforce Commerce Cloud? Answer:Commerce Cloud is a Commerce Solution for B2B and B2C customers. It is a multi-tenant and cloud-based platform that creates an intelligent and unified buying experience as well for the brands. Q #2) What is Unified Commerce? Answer: Unified Commerce is meant for multi-channel selling and takes it further. Omnichannel …
Conclusion
- Salesforce Commerce Cloud allows you to offer innovative customer experiences that can help your brand to increase conversions and build a loyal customer base. Moreover, it comes in two standalone product lines: B2C and B2B Commerce. The higher conversions are achieved with shared product information, images, and content for various sites and categories. This helps to …