Slaesforce FAQ

how will salesforce cpq help my company sell more

by Ms. Aliya Morar III Published 2 years ago Updated 2 years ago
image

How to Improve your Sales Process with Salesforce CPQ

  1. Give the sales team more time to spend on selling. If you are using Salesforce CRM in your company to monitor leads...
  2. Shorten down sales cycles. Salespeople can lose their momentum and sense of urgency when they take hours to configure...
  3. Bring transparency to the sales process. Salesforce CPQ provides sales...

CPQ software makes automated up-sell and cross-sell suggestions, enabling your salespeople to quickly increase the average quote and order size. In fact, companies that use CPQ see an increase of 105% to their average deal size.

Full Answer

How to solve sales challenges by implementing Salesforce CPQ?

  • Train new team members
  • Retrain existing staff as needed
  • Keep up with Salesforce upgrades and new releases
  • Update sales goals monthly, quarterly, and annually
  • Ensure system data is accurate and complete
  • Check in with clients for quote satisfaction
  • Run reports from the system
  • Do benchmark and strategic planning
  • Provide updates to senior management

More items...

Which Salesforce CPQ is right for You?

Salesforce CPQ is (obviously) completely native to Salesforce and offers excellent speed and fantastic flexibility. It can handle large deals with ease and offers the ability to add on to existing contracts, upsell for the following year, offer multiple discount thresholds, and a lot more.

What are product bundles in Salesforce CPQ?

  • Make sure that before proceeding you have CPQ installed. ...
  • Go to the Products tab
  • Click the New button. ...
  • Click the Save & Add Price button. ...
  • Create some additional products that will be the products that make up your bundle. ...

More items...

How does CPQ transform the sales process?

  • Slow reaction times
  • Erroneous pricing
  • Overlooked discount opportunities
  • Overlooked bundle, add-on sales opportunities
  • Unprofessional quotes

image

Which is a benefit of Salesforce CPQ?

Salesforce CPQ is a native Salesforce tool, designed for sales teams to create more accurate and highly personalized quotes. It provides centralized access to all the products, services, available prices, and customer data of your company, allowing a notable increase in productivity.

How does Salesforce CPQ improve customer experience?

It helps in identifying the best possible up-sell and cross-sell opportunities that further assists sales reps to increase the volume of their average deal size. In short, Salesforce CPQ Software facilitates a quick and easy-to-use ordering process that encourages customers to complete their orders.

What is CPQ guided selling?

Guided selling implemented in CPQ is a tool that asks questions about the needs of the customer based on the product selection available. It is done by creating a prompt that asks sales reps about the types of products they want to add to the quote and their specifications, just like an experienced sales rep does.

What is CPQ and why is it important?

CPQ stands for configure, price, quote, and is typically used to describe a software system used by sellers to produce accurate quotes for complex and configurable products. The overall purpose of implementing a CPQ system is to make your sales cycle more efficient, productive, and successful.

How do you implement CPQ in Salesforce?

The Step-by-Step Salesforce CPQ Implementation GuideStep 1: Define Goals. ... Step 2: Focus on Supercritical CPQ Features. ... Step 3: Choose the right project team. ... Step 4: Optimize the Organization's Quote-to-Cash Process. ... Step 5: Focus on Data Management. ... Step 6: Plan on a Change Management Team. ... Step 7: Plan on Documentation.More items...

Is CPQ part of Salesforce?

CPQ Salesforce, or Configure, Price, Quote Software by Salesforce is a sales tool for companies to provide accurate pricing with any given product configuration scenario.

How do I create an order from quote in Salesforce CPQ?

Click Create Order on your opportunity or quote. You can also select Ordered on your opportunity or quote and then click Save. Complete the detail fields, and then save your changes. Salesforce CPQ creates an order with order products that cover the entire quantity of all quote lines on your account.

Do you need Salesforce CPQ?

Salesforce CPQ is typically a good fit when: Product pricing is too complex and AEs need Sales Support/SEs. Product pricing relies on complicated Excel worksheet formulas. Extremely dynamic terms & conditions.

Is CPQ necessary?

Is CPQ Necessary? Not always. In fact, not even in most situations. The majority of businesses are able to manage pricing and produce quotes without using CPQ.

Who uses Salesforce CPQ?

The companies using Salesforce CPQ are most often found in United States and in the Computer Software industry....Who uses Salesforce CPQ?CompanyCision LtdCountryUnited StatesRevenue200M-1000MCompany Size1000-5000CompanyCONFIDENTIAL RECORDS, INC.19 more rows

Features of Salesforce CPQ Solution

Before you head out to know why you should integrate Salesforce CPQ, count on getting a brief insight into the features of this solution. It will help you better relate to the reasons and benefits of integrating it into your brand’s sales process. The features include:

The Evident Reasons to Integrate Salesforce CPQ

You might have a great sales system running seamlessly for your company’s profitability. But isn’t it better to upgrade it to an even proficient sales execution ideology? If you want to give it a shot, then Salesforce CPQ is here to assist you in the process. This solution by Salesforce is a master tool for the sales representatives of any company.

Conclusion

These are the reasons that explain the potential of Salesforce CPQ in the modern-day business world. This solution by Salesforce is being utilized by the sales team of big established companies. And the trend has now reached small and start-up companies as well. The brands are now willing to utilize this new tool for improving sales standards.

What is Salesforce CPQ?

To ensure a smooth deployment of Salesforce CPQ, IT and SMEs should oversee the customization of the rules and options for configuring. Once deployed, CPQ should be implemented with plenty of training and support for the sales staff, who will learn to use CPQ for upselling and cross-selling. Implemented correctly, CPQ will help sales save time, increase quote accuracy, and land bigger deals.

How does CPQ help sales?

CPQ reduces wasted time. In order for sales organizations to be profitable, they need to work smarter and more efficiently. A way to do so would be to take a look at lean manufacturing principles, such as eliminating waste in the production process and applying it to sales tactics.

Why do we spend time going back and forth on configurations and quotes?

Spending time going back and forth on configurations and quotes because information is missing wastes both the sales person’s and the buyer’s time, indirectly decreasing confidence in the company. As Pryor maintains, unnecessary waiting time is a barrier to the lean sales process. process. If your sales force has to manually research and write each quote, they are spending their time needlessly.

Why is it important to have a quicker sales process?

A quicker sales process is key to the new landscape of selling. Pryor commiserates with sales people who think they’ve landed the deal only to realize unforeseen circumstances will stall or even kill it. Sales people may realize, says Pryor, that the planned budget is no longer available, requirements have changed, reorganization is imminent, or the decision maker has left the company.

How to deliver value to customers?

Part of delivering value to the customer is in consulting with them to solve their problems. Every sale should be led by a Subject Matter Expert (SME), a guru in their field with the knowledge to solve problems and awareness of which solutions will be most efficient to implement. To increase sales, Ian Altman suggests coming up with a list of potential and current clients who might be facing a problem your SME has experience. “Then,” suggests Altman, “task [the SME] with speaking to a small number of those clients to see how common those problems are, and how they are currently solving them.”

Is waiting time a barrier to lean sales?

As Pryor maintains, unnecessary waiting time is a barrier to the lean sales process. process. If your sales force has to manually research and write each quote, they are spending their time needlessly. Don’t risk a deal becoming weaker because your sales reps can’t configure the right prices for the customers’ needs.

Does Pryor believe lean principles will improve sales efficiency?

Pryor admits there are several “gaps in thinking” that make it hard to compare manufacturing processes (which take place without the customer) to selling processes (which must be customer-centric.) However, he maintains that the comparison can be made and that lean principles will improve sales efficiency.

What is Salesforce CPQ?

With Salesforce CPQ (configure, price, and quote), businesses can configure products, price orders quickly, and save valuable time with fast and accurate quotes. One of the most significant advantages of CPQ is its ability to make life easier for sales reps. Moreover, it automates a highly-complex sales process to increase the productivity and efficiency levels of sales teams.

What does CPQ mean?

What does CPQ stand for and what does it mean? CPQ stands for configure, price, quote. CPQ software is an extension of your customer relationship management platform (CRM) to create a standardized sales process for your organization. It also makes the overall sales process easier, faster, and more organized.

What is a CPQ?

Configure Price Quote (CPQ) is a powerful, user-friendly sales tool that shortens the sales process while reducing your time spent performing administrative tasks. It allows businesses to improve their response times, increase sales win rates, and drive overall revenue growth.

What do sales teams use to track sales?

When it comes to the final stages of their sales cycle, many sales teams rely on spreadsheets and email to track sales, customer data, and create reports. Instead of moving on to their next deal, they might waste the most of their time on non-productive activities such as generating prospects, selling services and products, submitting proposals, and scheduling appointments.

What is guided selling in Salesforce?

5. Guided selling – Salesforce simplifies and optimizes the selling process with the help of guided selling. Guided selling is an exciting feature that allows sales reps to enter the information gathered from prospects into a tool and generate optimal product packages based on unique needs.

Is Salesforce CPQ good?

Salesforce CPQ is amazingly beneficial when it comes to dealing with the customer’s pain points, including subscription products, volume discounts, and product bundling. Whether you’re running an organization of ten or a Fortune 500 enterprise, if those of the above-mentioned points are the biggest pain points for your business, implementing Salesforce CPQ Software would be an effective solution.

Who is Ajay Dubedi?

Ajay Dubedi, the founder and CEO of Cloud Analogy , is a prominent Salesforce Sales, Service, and Marketing cloud Consultant with a rich expertise in handling challenging business models. Ajay has assisted and implemented solutions in industries comprising Banking, Health Care, Networking, Education, Telecommunication and Manufacturing. Ajay is globally acclaimed for his extensive experience in APEX Programming, VisualForce pages, Triggers, Workflows, Page Layouts, Roles, Profiles, Reports & Dashboards.

Why use Salesforce CPQ?

And Salesforce CPQ helps you not only close new deals, but also keep existing customers. It’s simple when you can get custom quotes in minutes that are perfect every time. Serving your customers is key to boosting revenue, and with the right CPQ cloud on your side, the sky’s the limit.

What are the benefits of CPQ?

At the core, though, is the customer experience. Everything a CPQ solution offers serves to better meet the customer’s needs. CPQ software quickly provides accurate and personalized price quotes to potential and current customers . When a price quote is detailed, precise, and customized, customers feel more secure. They feel valued and understood, and more comfortable about giving you their business. There are a number of key benefits of cloud CPQ software, but let’s outline just three.

What is the purpose of cloud CPQ software?

CPQ software simplifies the complex process of determining the price for complex contracts and services. It has also started to unify organizations and streamline what used to be the long and arduous process of creating price quotes and closing deals.

What should you look for in a cloud CPQ solution?

It’s clear that cloud CPQ software serves the customer and employee alike. And when those two parties are happy, your business can truly soar. But most telling is the widespread adoption of CPQ software, which is evidence of its effectiveness. The global CPQ software market is so hot, in fact, that it has been expected to grow at a compound annual growth rate of 14.53% from 2017 to 2021. But understanding the need for a CPQ solution, and knowing what to look for in one, are two different things.

What is CPQ software?

CPQ software helps you fill one of the most important customer needs: the need to know where their money is going and the value it will return. Accurate, quick, and customized pricing builds confidence. To be sure, money, after all, is what keeps your business afloat.

What does CPQ mean?

With CPQ, customers get accurate quotes in minutes instead of days or even weeks. This means happier customers and also happier employees. A smoother process all around means loyalty from all parties. And when your workers and clients are all happy, productivity can soar and your business can thrive. 2.

What is a reliable CPQ system?

The speed of CPQ software serves both customers and employees. A reliable CPQ system means sales teams no longer have to waste valuable time going through management. Amazingly, it’s estimated that only 35% of a salesperson's time is actually spent selling.

What is Salesforce CPQ?

Salesforce CPQ helps you with your processes, relationships, and management of teams so that your business can achieve all of its short-term and long-term goals. CPQ is not just a back-office or a sales solution but streamlines your bulky sales processes into a lean, productive system, thereby improving the efficiency of your sales process.

Why CPQ?

Salesforce CPQ automates the process of sales quoting. It explains how your business goes to the market and delivers service for the customers.

What are the benefits of CRM?

Here are some benefits: Enable the sales reps to understand the exact time of ideal engagement in the entire customer journey. Provide valuable insights to sales, marketing, and post-sales teams as well on launching new products and add-ons.

How does price work in CPQ?

The price works in tandem with the product rules, helps in controlling quoting and also sales optimization. There are three popular product rules in CPQ–Validation, Alert, and Selection. It updates quote lines fields and helps in automation of price calculation.

What happens when a renewal comes up in Salesforce?

Whenever the renewal comes up, a reminder is sent by Salesforce. As a result, all that is left over by the sales reps to do is to get into the opportunity, ensure the correctness of data, and then simply execute.

What happens to the price rules when the number of products sold increases?

The Price Rules appear with price conditions, so that when the number of products sold increase, then it automatically increases the conditions say, for example, a product such as a printer comes with a ribbon then when the printer quantity increases from 2 to 3 then the number of ribbons increases accordingly.

What are product rules?

The product rules make it possible for the sales rep to put together the products every time, improve your selling experience, and prepare accurate quotes with a combination of product rules.

What is Salesforce CPQ?

Salesforce CPQ embraces multiple channels like field sales, indirect sales, direct sales, contact center sales, and IoT generated sales. This way you can entertain the majority of the customers entering your digital world. Surely, a ‘cherry on the top’ moment to enhance the Salesforce CPQ customer experience.

What's the point of a quick response if there is no accuracy?

Now, what’s the point of a quick response if there is no accuracy? Customers require an exact idea about the price of the products and services they are there for. Any alteration in the price can spoil their engagement with your service. As a result, you won’t see the customer again considering your company.

Is Salesforce CPQ a sales tool?

Salesforce CPQ is not just a sales tool! In fact, it acts as a guide to channelize the sales funnel and improve the conversion rate. The ways we’ve discussed, portray that Salesforce CPQ customers have a lot in store to enhance their experience. So, make sure that the Salesforce CPQ extension is an active part of your Salesforce environment. How to do that? Well, contact Ksolves for start-to-end support with their Salesforce Consulting Services!

image
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 1 2 3 4 5 6 7 8 9