Unfortunately, there are a couple of pitfalls when deploying Chatter feed tracking settings between Salesforce environments, and the most common is the error message: The entity: {object} does not have feeds enabled Gearset now has the ability to work around this deployment error for you, and detect it before you even try to deploy the changes.
Full Answer
How do I enable feed tracking in Salesforce?
1 From Setup, enter Feed Tracking in the Quick Find box, then select Feed Tracking. 2 From the list of objects, select Contact (1). 3 Select Enable Feed Tracking (2). 4 Select up to 20 fields (3). 5 Click Save. After you save your changes, the number of tracked fields appears in the Tracked column next to Contact (1).
Why isn't the experience site case feed available in support settings?
The email record field "Is Externally Visible" will have the value set to True but when reviewing the Feed Item associated with the email its Visibility will be set as InternalUsers. This would indicate that the Experience Site Case Feed is not currently enabled in Support Settings. To resolve this do the following: Access Setup.
Why is the feed item for a case email not displaying?
The Feed Item for a Case email that should display for an Experience Site User is not visible on the feed component when accessed in the Site. This occurs even if the only recipient of the email is the Case Contact.
How do I enable email message feeds in Experience Cloud?
The email message feed item should now be visible to the Site User when accessing the parent Case record. Note: If the option "Enable Case Feeds in Experience Cloud Sites" is not visible in Support Settings, navigate to Setup > Chatter Settings. Ensure that " Enable Actions in the Publisher " is enabled.
Does not have feeds enabled Salesforce?
Salesforce's support for Chatter feed tracking means that your users can be notified when certain objects they follow are updated. This makes it easy to see what's changing in those objects directly inside your Chatter feed.
How do I enable feeds in Salesforce?
Enable and Customize Feed TrackingFrom Setup, enter Feed Tracking in the Quick Find box, then select Feed Tracking.From the list of objects, select Contact (1).Select Enable Feed Tracking (2).Select up to 20 fields (3).Click Save.
What is enable feed tracking Salesforce?
Feed tracking detects changes to tracked record fields and posts them as updates in the What I Follow feed. Users who follow a record, see those updates in their view of What I Follow, with one exception. Updates users make themselves aren't posted to What I Follow. Users can see those updates in their profile feeds.
How do I disable case feed in Salesforce?
From Setup, enter Support Settings in the Quick Find box, then select Support Settings. Click Edit. Select Enable Case Feed Actions and Feed Items . Click Save.
What is feed in Salesforce?
The Feed component displays a feed of all record or group interactions, including posts, questions, system updates, and attachments. Use the Feed component to add a feed to a record, topic, group, user profile, or site discussion.
What will users be able to do when Chatter feed is enabled?
When you enable feed tracking for objects and records, users see updates for the objects and records that they follow in their What I Follow feed. Many objects and fields are tracked by default, but you can further customize feed tracking to include or exclude specific objects and fields.
What is the difference between feed tracking and history tracking?
Feed Tracking It won't show modified values and old values for Multi-Picklist and Long Textarea fields. History tracking shows the following: Prior value - old value. Current value - value.
How do I enable feed tracking in chatter group in Salesforce?
Enabling feed tracking in salesforce Chatter makes us to get real time updates from selected objects, field and records when there is a change in that objects. To enable feed Tracking go to Setup=>Customize=>Chatter=>Feed Tracking. Select Feed Tracking. Administrator can enable Feed Tracking by checking check box.
How do I add feed tracking in Salesforce?
Enable Feed Tracking For ChatterIn Setup, enter Feed Tracking in the Quick Find box.Select Feed Tracking under Chatter in Feature Settings.Select Sales Agreement from the list of objects in the side panel.Select the check box Enable Feed Tracking and click Save.More items...
How do I set permissions for a case?
Create Permission Sets for Case FeedCreate a permission set for Case Feed.On the Permission Set page, click App Permissions.Select Use Case Feed . Optionally, select any other permissions you want to include in the set.Click Save.
Where is Case Feed layout in Salesforce?
How you access the Case Feed Settings page depends on what kind of page layout you're working with.For a layout in the Case Page Layouts section, click Edit, and then click Feed View in the page layout editor.For a layout in the Page Layouts for Case Feed Users section, click. and choose Edit feed view .
How do I add an action feed email in Salesforce?
Create the Send Email quick action.From Setup, click the Object Manager tab. ... Click New Action.For Action Type, select Send Email.For Standard Label Type field, select a label for this action. ... The Name field is auto-filled. ... In the Description field, describe what this quick action does. ... Click Save.
What is feed tracking in Salesforce?
One of the most powerful benefits of feed tracking is the visibility you get when you're on the go and using the Salesforce mobile app. Your mobile view of feed tracking makes it easy to see what's changing anytime, anywhere. You can track fields on the user, group, and topics objects, custom and external objects, ...
Can you change which fields you want to track?
You can still change which fields you want to track. Here are fields that are tracked by default when you enable feed tracking for: Sharing rules and field-level security determine visibility of record changes in Chatter feeds. Users must have access permission to a record to see changes to that record in their feed.
