Slaesforce FAQ

is outreach compatible with salesforce lightning

by Ms. Mossie Sporer Jr. Published 2 years ago Updated 1 year ago
image

Outreach Everywhere is now compatible with the Lightning Experience, empowering users to keep track of and engage with their leads quickly and productively.

Does outreach integrate with Salesforce?

If a change is made in Salesforce, Outreach ensures all data is up-to-date. Today we’re are excited to announce that our integration with Salesforce is better than ever. Outreach Everywhere is now compatible with the Lightning Experience, empowering users to keep track of and engage with their leads quickly and productively.

What are the different versions of Salesforce lightning experience?

Where: Lightning Experience is available in Essentials, Group, Professional, Enterprise, Performance, Unlimited, and Developer editions. Salesforce doesn’t support nonbrowser applications that embed WebView or similar controls to render content for Salesforce Classic or Lightning Experience.

What is the Salesforce integration?

Our Salesforce integration is unparalleled, ensuring that all activities are posted to the lead, contact, account, and opportunity automatically. If action is taken in Outreach, Salesforce knows.

How can outreach help my sales team?

With Outreach, it is automatically notified to the sales team when the leads reply and also schedule the next sequence of events for those leads. Outreach can also detect the best-performing times of the week to organize the email campaigns.

See more

image

Does Outreach connect to Salesforce?

Outreach's connection to Salesforce is used to create and update records in either platform and then sync the two platforms to mirror each other. Users have the option of using Outreach or Salesforce as the front-end application, depending on workflow.

What is the difference between Salesforce and Outreach?

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud helps... Outreach is the largest and fastest-growing sales execution platform provider that helps companies dramatically increase...

How do you do Outreach in Salesforce?

How To Sync Salesforce Opportunities:Access the Outreach Platform.Access the Salesforce Plugin.Click the Opportunity object.On the Sync tab, click to enable the Polling and Inbound sync options as outlined in the table below: ... Confirm the Outbound Create and Outbound Update options are disabled and click Save.More items...•

Can Outreach be used as a CRM?

Outreach for Sales CRM App Designed for companies and organizations of all sizes, Outreach is a sales engagementEngagement Engagement is the state or process of keeping a specific class of audience (employees, management, customers, etc.)

How do I import leads from Salesforce to Outreach?

You can easily import multiple leads or contacts into Outreach by clicking the checkbox next to the lead/contact name. Once you've selected the individuals for import, click on the “Import to Outreach” button on the top right hand side of the page.

How does Outreach IO work?

Outreach.io is an email engagement platform that gives you detailed analytics about your cold email outreach campaigns in real time. This allows users to analyze how well their email campaigns are performing and tweak their prospecting and outreach strategies to achieve higher customer success rates.

How do I add an Outreach extension in Salesforce?

Click Open Chrome Web Store on the bottom left corner of the panel. Input Outreach in the search bar and press [Enter]. Click the Outreach Everywhere extension. Click Add to Chrome.

How do I map a field to Outreach in Salesforce?

How To Map Fields with OutreachAccess the Outreach Platform.Access the CRM Plugin.Click the applicable object type.Click the Fields tab.Click Add in the top right-hand corner. ... Select the applicable field from the Outreach Field dropdown menu.Select the corresponding field from the CRM Field dropdown menu.More items...•

How do you use Outreach?

3:234:21Outreach for Sales Development - YouTubeYouTubeStart of suggested clipEnd of suggested clipCall outreach guides her through the next steps. Either getting a meeting booked in one click orMoreCall outreach guides her through the next steps. Either getting a meeting booked in one click or even handing off a call in real time.

How do you automate sales outreach?

How B2B Companies Can Automate Sales OutreachSend automated email sequences. Imagine having a pipeline of fifty prospects. ... Use a VOIP dialer and a headset. Imagine meeting someone at an event. ... Automate sales outreach on LinkedIn. ... Automate sales outreach on Twitter. ... Run CRM retargeting and retargeting ads.

How do you automate outreach?

Here's the process for creating a successful cold email outreach campaign.Start with a Highly Segmented Email List. ... Create an Outreach Spreadsheet. ... Craft Separate Email Pitches Based on Segments. ... Add Even More Personalization to Your Template. ... Automate Your Campaigns in Small Batches. ... Automate Your Follow-Up Emails.More items...•

What is outreach software used for?

Outreach is software designed for sales teams to connect all their other software and to make it easier to manage the team to increase sales. It is robust and engineered to work with a CRM, document management systems, business VOIP services, meeting scheduling and more.

Introduction to Salesforce

Salesforce is a cloud-based Customer Relationship Management (CRM) tool that is designed to support companies in managing their Sales and Customer related data. You can use the Salesforce CRM without any technical background as it is easy to set up and manage.

Introduction to Outreach

One of the most intuitive sales automation platforms is Outreach. This platform benefits the sales teams very much to create a sequence of calls and emails campaign depending on the criteria they set. Outreach is mainly based on “Sequences”. Outreach enables the sales team to systematically organize and skillfully handle all their prospects.

Purpose of Outreach Salesforce Integration

Using Outreach, you can track your entire sales pipeline, pull out more meaningful insights, and have a scale of the revenue attribution of all your activities. Salesforce is one of the best CRM platforms with amazing features and facilities.

Connection Requirements for Outreach Salesforce Integration

The following requirements must be satisfied to connect Outreach to Salesforce:

Steps in Outreach Salesforce Integration

Before you actually connect Outreach to Salesforce, It is essential to Map Salesforce Opportunity Stages To Outreach. The steps involved in this mapping include:

Best practices for Outreach Salesforce Integration

The best practice for Outreach Salesforce Integrations is discussed below.

Conclusion

From this blog, you would now know to connect Outreach to Salesforce seamlessly. You would have also understood the purpose behind Salesforce Outreach Integrations and their connection requirements. Do not forget to also have the best practices in mind before establishing these connections.

What is outreach sync?

Outreach utilizes a bi-directional syncing method to transfer information to and from a CRM ensuring new and updated information can be created and synced to either Outreach or the CRM.

What is Salesforce user?

The Salesforce user must be able to create, edit, and delete data on required objects that need to be shown in Outreach such as Accounts, Contacts, Leads, Opportunities, User Roles, etc. The Salesforce system user must have Field-Level Security settings that allow it to view and modify any mapped fields.

Purpose

The purpose of this article is to provide direction to Outreach Users in using click to call with Outreach Voice.

Calling in Salesforce Lightning

If you have Outreach Voice enabled, you can click-to-call a lead/contact using Outreach. Clicking to call can be done from the lead/contact list view or from a single lead/contact profile.

Desktops and Laptops

Salesforce supports these following browsers. Make sure that your browsers are up to date. Other browsers or older versions of supported browsers aren’t guaranteed to support all features.

Tablets

Use Apple Safari on iPadOS (iOS 13.x) or later. Portrait orientation and orientation switching aren’t supported on Lightning Experience on iPad Safari. Use landscape orientation and maximize your Safari browser to full width. To avoid orientation switching, turn on the iPad rotation lock.

image

Purpose

  • The purpose of this article is to provide information to Outreach Admins regarding connection requirements and syncing methods between Outreach and Salesforce or Microsoft Dynamics.
See more on support.outreach.io

Bi-Directional Syncing and Data Transfer Capability

  • Outreach utilizes a bi-directional syncing method to transfer information to and from a CRM ensuring new and updated information can be created and synced to either Outreach or the CRM. 1. Outreach pulls down new records and updates every 10 minutes by default, but can be configured to pull information at shorter intervals as applicable. 2. When pushing data to a CRM…
See more on support.outreach.io

Compatibility

  • Outreach is compatible with the following CRMs: 1. Salesforce Lightning 2. Salesforce Aloha (Classic) 3. Salesforce Console 4. SKUID Overly 5. Microsoft Dynamics 365 Sales Note:Existing customers using another CRM not listed above should contact their Account Executive to inquire about upgrading. For more information on how to verify the version of...
See more on support.outreach.io

Connection Requirements

  • Before configuring the bi-directional sync with Outreach, there are a few minimum requirements needed to leverage the CRM connection.
See more on support.outreach.io

Salesforce Requirements to Connect to Outreach

  • Outreach's connection to Salesforce is used to create and update records in either platform and then sync the two platforms to mirror each other. Users have the option of using Outreach or Salesforce as the front-end application, depending on workflow. Users can also leverage the connection for both inbound and outbound actions, along with tactical communication with Lea…
See more on support.outreach.io

Pre-Connection Considerations

  • Consider the following prior to contacting an Outreach Account Manager: 1. What records need to be brought into Outreach? 2. Should records feed in automatically if the specified criteria were met? 3. Do uses want to manually pull specific lists in or should both be available? 4. Are Lead and Contact statuses finalized? Note: Confirm Leads and Contact fields are correctly configure…
See more on support.outreach.io

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 1 2 3 4 5 6 7 8 9