Slaesforce FAQ

is salesforce data encrypted in motion

by Dr. Merritt Morar III Published 2 years ago Updated 1 year ago
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Salesforce always encrypts data in motion via the TLS protocol. From this point on, a reference to encryption implies encrypting data at rest. The Salesforce engineering teams have put in a tremendous amount of work and infrastructure in to Platform Encryption to make it a very powerful feature that's simple, quick and easy to use.

Salesforce always encrypts data in motion via the TLS protocol. From this point on, a reference to encryption implies encrypting data at rest.Jul 20, 2015

Full Answer

What Salesforce data does shield platform encryption support?

In addition to standard and custom field data and files, Shield Platform Encryption supports other Salesforce data. You can encrypt Tableau CRM data sets, Chatter fields, fields in the Salesforce B2B Commerce managed package, and more.

What happens when you clone an encrypted custom field in Salesforce?

If you clone a record that has encrypted custom fields, Salesforce will copy the data from the field ONLY if the user has the “view encrypted data” permission. You can access the data of encrypted field in apex, i.e value is always unmasked.

Which fields can I encrypt in Salesforce?

You can encrypt certain fields on standard and custom objects, data in Chatter, and search index files. With some exceptions, encrypted fields work normally throughout the Salesforce user interface, business processes, and APIs. Which Custom Fields Can I Encrypt?

How do I manage master encryption keys in Salesforce?

You can archive, delete, and import your master encryption key. To enable master encryption key management, contact Salesforce. You can use encrypted fields in email templates but the value is always masked regardless of whether you have the View Encrypted Data permission.

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Is data in Salesforce encrypted?

Yes, Salesforce has encryption solutions for your data while it is in transit and at rest. These various encryption strategies are designed to protect your data at all times.

Can data in motion be encrypted?

Data in motion can be encrypted using the following methods: Asymmetric encryption. This method uses one public key and one private key to encrypt and decrypt a message. This is done to protect the message from unauthorized access or use.

Does Salesforce encrypt data by default?

By default, we combine these secrets to create your unique data encryption key. You can also supply your own final data encryption key. We use your data encryption key to encrypt data that your users put into Salesforce, and to decrypt data when your authorized users need it.

What encryption does Salesforce use?

The Shield Platform Encryption process uses symmetric key encryption, a 256-bit Advanced Encryption Standard (AES) algorithm using CBC mode, and a randomized 128-bit initializati​on vector to encrypt data stored on the Salesforce Platform. Both data encryption and decryption occur on the application servers.

How is data in motion protected?

While data in motion and data at rest have different vulnerabilities and attack vectors, there are many software solutions that can help protect both. Firewalls, antivirus software, DLP solutions, and encryption all contribute to the protection of data in motion and at rest.

What is the best way to secure information/data in motion?

To prevent this risky activity, here are three best practices for securing your data-in-motion:Restrict cloud sharing/alternative transfer methods. ... Identify critical assets and vulnerabilities. ... Implement security framework for data.

Is Salesforce secure?

Salesforce has security built into every layer of the Platform. The infrastructure layer comes with replication, backup, and disaster recovery planning. Network services have encryption in transit and advanced threat detection. Our application services implement identity, authentication, and user permissions.

How do I enable encryption in Salesforce?

Required Editions and User PermissionsMake sure that your org has an active encryption key. ... From Setup, in the Quick Find box, enter Platform Encryption , and then select Encryption Policy.Click Encrypt Fields.Click Edit.Select the fields you want to encrypt. ... Click Save.

Are encrypted fields searchable in Salesforce?

As per the implementation guide search index files are not encrypted. It means user may get the records based on search term However, field will be masked for users not having "View Encrypted" Permission. Search index files are not encrypted. Encrypted search indexes are available to some customers on a pilot basis.

Who can see encrypted field in Salesforce?

4 Answers. Show activity on this post. By Default no profile can see Encrypted Data. Only those profile which has “View Encrypted Data” permission can see encrypted fields and by default this permission is not given to any profile.

What is Salesforce data mask?

Salesforce Data Mask is a powerful data security resource for Salesforce admins and developers. Instead of manually securing data and access for sandbox orgs, admins can use Data Mask to automatically mask the data in a sandbox.

How does security work in Salesforce?

The Salesforce security features enable you to empower your users to do their jobs safely and efficiently.Salesforce Security Basics. ... Authenticate Users. ... Give Users Access to Data. ... Share Objects and Fields. ... Strengthen Your Data's Security with Shield Platform Encryption. ... Monitoring Your Organization's Security.More items...

Why are Salesforce platforms breached?

While marketing technology platforms, like Salesforce Marketing Cloud, provide the ability to securely exchange data, breaches can occur when platforms are not optimally configured or internal security policies are not enforced.

What is FTPS SSL?

Similar to HTTPS, FTPS uses SSL certificates, which are signed by a trusted certificate authority, providing assurance that the client is connected to the requested server, avoiding a man-in-the-middle attack. While FTPS does provide a secure method of file transfer, it uses multiple port numbers.

What is PGP encryption?

PGP or GPG encryption protects your data at rest, which ensures that the data file is not exposed after it’s transferred to an SFTP server or file system. You can encrypt data files that you transfer to Marketing Cloud using their PGP public key, which is available here.

What is SFTP in marketing cloud?

All Marketing Cloud editions include an SFTP account, or ‘Enhanced FTP’ where you can import data files to, or export data from. Alternatively, you can use an external FTP, FTPS or SFTP site to import and export data files from the platform. Below we cover items to keep in mind if/when leveraging FTP, FTPS, and SFTP.

Is FTP secure?

FTP. FTP remains a popular file transfer method that pre-dates the Internet. Despite its maturity, FTP wasn’t developed with security in mind and on its own, is not secure. Despite its maturity, FTP wasn’t developed with security in mind and on its own, is not secure.

Is FTPS a secure method?

While FTPS does provide a secure method of file transfer, it uses multiple port numbers. While FTPS does provide a secure method of file transfer, it uses multiple port numbers. In turn, this often requires additional firewall configuration to expose a larger number of ports to accommodate FTPS connections.

Jeff Blanchard Follow

At Salesforce, Customer Trust is our #1 value and it's what drives everything we do. We have over 150,000 customers running over 2M applications on Salesforce generating over 211 billion transactions per quarter (as of Q1FY16). Each one of those customers have put their trust in us.

Mila G

Thanks for the article! Is there any way to send encrypted emails via Salesforce?

Vivek S

Hi Jeff, Do you know what would be happen if I download encrypted data using data loader ? Thanks.

LinkedIn User

Hi Jeff, What will happens if i refer the Encrypted fields inside the email template. Thanks, Ramesh

Jeff Blanchard

Yes, it stays encrypted in the sandbox. We recommend using different tenant secrets in production vs sandboxes.

What is an encrypted field?

Encrypted fields are encrypted with 128-bit master keys and use the Advanced Encryption Standard (AES) algorithm. You can archive, delete, and import your master encryption key. To enable master encryption key management, contact Salesforce. You can use encrypted fields in email templates but the value is always masked regardless ...

Can encrypted text fields be unique?

Encrypted text fields: Can’t be unique, have an external ID, or have default values. Aren’t available for mapping leads to other objects. Are limited to 175 characters because of the encryption algorithm. Aren’t available for use in filters such as list views, reports, roll-up summary fields, and rule filters.

Can you use encrypted fields in email templates?

You can use encrypted fields in email templates but the value is always masked regardless of whether you have the View Encrypted Data permission. If you have the View Encrypted Data permission and you grant login access to another user, the user can see encrypted fields in plain text.

Can you edit encrypted fields?

Encrypted fields are editable regardless of whether the user has the View Encrypted Data permission. Use validation rules, field-level security settings, or page layout settings to prevent users from editing encrypted fields. You can still validate the values of encrypted fields using validation rules or Apex.

Validation

The encryption validation service checks your org to make sure that it’s compatible with encrypted formula field types.

Limits

Up to 200 formula fields can reference a given encrypted custom field. A field that is referenced by more than 200 formula fields can’t be encrypted. If you need to reference an encrypted custom field from more than 200 formula fields, contact Salesforce.

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