Slaesforce FAQ

is salesforce good for nonprofits

by Dr. Juanita Jast V Published 2 years ago Updated 2 years ago
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Is Salesforce the right CRM for your nonprofit?

Salesforce for Nonprofits can help you establish and grow your donor relationships as well as manage the donation cycle from pledge to payment. It also offers a collaborative, social and mobile experience, making it possible to engage at every touchpoint on every channel.

What are the benefits of Salesforce for nonprofit success?

  • Objects: An object is essentially a spreadsheet in which you track information pertaining to different aspects of your operations. ...
  • Fields: Fields are the subsections within an object that describe how the information/data within the object is organized. ...
  • Records: Records are the individual entries within the Object table. ...

How to find companies that use Salesforce?

Salesforce CRM Customers List. At eSalesData, you can find all the information that you’ll need to extend your marketing operations to Salesforce CRM user groups all over the world. eSalesData comprises of complete user information of major technology markets across the regions of The USA, North America, South America, UK, Europe, ASIA, New Zealand and Australia.

What is Salesforce1 for nonprofits?

  • Email marketing. Perhaps the most universal communication channel around, email can be your go-to for newsletters, donation solicitation, acknowledgments, event marketing, and virtually anything else. ...
  • Social media. ...
  • Direct mail. ...

See more

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Why would a nonprofit use Salesforce?

With the power of Salesforce for nonprofits and the right event management app, you can centralize your event planning efforts and design a more productive (profitable!) event for your donors.

Does Salesforce work for nonprofits?

Salesforce.com can help nonprofits keep track of the people they work with, and all the work they do with them. Salesforce.com can be: A centralized contact list of all the people and organizations you work with. The place for prospecting and tracking donations, grants, memberships, and volunteering.

Is Salesforce really free for nonprofits?

The Power of Us Program includes 10 free subscriptions of Sales & Service Cloud Enterprise Edition for all eligible 501(c)(3) nonprofit organizations.

What is Salesforce for non profit?

Salesforce.org provides powerful CRM technology for a global community of nonprofits and educational institutions to help them operate effectively, raise funds, and build more meaningful relationships with those they serve.

How many nonprofits use Salesforce?

40,000 nonprofit organizationsThrough the Power of Us product discount and donation program, more than 40,000 nonprofit organizations, foundations, and higher education institutions are using Salesforce.

Can Salesforce be used for fundraising?

You can use Salesforce to manage donations as well as marketing and programs. What's different about Salesforce is that it's not just a point solution; it's a true platform that helps you track and understand your organization's interactions with donors, volunteers, and constituents.

What nonprofits use Salesforce?

3 inspirational non-profit organizations using the power of...Homeless Link. Vision: “We want a country free from homelessness, where everyone has a place to call home and can expect the support they need to keep it.” ... World Economic Forum. ... DonorsChoose.org.

How do charities use Salesforce?

The Power of Us program gives eligible nonprofit organisations access to Salesforce products and resources to help expand their collective impact. The program includes 10 donated Salesforce subscriptions and deep discounts on additional subscriptions, products and services from Salesforce.

What is Salesforce nonprofit Success Pack?

The Nonprofit Success Pack (NPSP) is an app that sits on top of Salesforce Enterprise Edition. NPSP is preconfigured for nonprofits as an-easy-to-use fundraising and constituent management application, designed to make the daily life of nonprofits a little easier.

Is Salesforce hard to learn?

Is Salesforce easy to learn? Though Salesforce is extensive, it is not difficult to learn. If you put your mind and concentration into learning the Salesforce CRM and at the same time take up this online Salesforce Training course, you will be able to master Salesforce within weeks.

Salesforce: The lowdown

Here we will give you an overview of Salesforce so that you can make the best decision based on your organization’s needs.

What is Salesforce?

Salesforce is a complex cloud-based CRM program that allows users from various departments within a company to interact with each other and work “as one” within the system, essentially bringing a global business together under one virtual roof.

Why it is important for every nonprofit to add a personal touch

In a nonprofit world, donations are the backbone of your business and people donate money when they feel good about your cause and feel like they are part of your nonprofit’s community base. In order to inspire them to invest in your cause, your nonprofit should strive to add a friendly personal touch to every transaction.

What is Salesforce NPSP?

Now as you might have been knowing that Salesforce provides special NPSP version for non-profit organizations, so it is also known as the ready-to-use pack that has standard features and can be used to store data and manages processes. As a user the organizations can easily manage cases, donors, track volunteers and even handle a number of activities and hence more resources and attention can be devoted to attaining your mission.

What is Salesforce Success Pack?

Nonprofit Success Pack or NPSP is the customized version of Salesforce that is designed in an optimized way for non-profit organizations. It also includes donor or donation management tools. It has any other functionality that may be beneficial for nonprofit organizations. This pack includes all of the major and essential processes that are used by nonprofit organizations. The aim of Salesforce is to make it accessible by every nonprofit organization.

What is Salesforce for nonprofits?

Salesforce for nonprofits also helps you with donation and grant management. 2. Better Event Management. Regular events are necessary to showcase the work you have done for your cause, so people can stay updated with your efforts.

Why do NGOs use Salesforce?

The CRM helps to enhance communication between the various partners that eventually helps in achieving the desired results, ensuring growth and success.

What is CRM for nonprofits?

CRMs For Nonprofits. Your organization needs a specialized CRM for nonprofits to handle the administrative demands such as keeping track of all the interactions, sales, contacts, and other information of your donors, volunteers, fundraisers, event attendees, etc. CRMs for nonprofits are the most effective and efficient way ...

Salesforce Non-Profit Success Pack (NPSP)

The Non-Profit Success Pack (NPSP) from Salesforce is one of the “Clouds” they release.

The FREE NPSP

As part of the Salesforce.org effort, Salesforce has released a version of their Sales Cloud and called it NPSP (Non-Profit Success Pack). With the same underlying engine, Salesforce changed the names of some of the data structures and added additional data structures to fine-tune the Sales Cloud into the NPSP.

The Power of Us Hub

As you go through implementing and using the Salesforce NPSP, you will have many questions and learning curves. What can be a better way than learning from the other nonprofits who went through a similar journey with NPSP? The place to meet these nonprofits is a Hub called Power of Us.

Advantages of NPSP

According to Cloud-for-Good’s survey on the State of Salesforce within the nonprofit sector, 72% of the nonprofits that use Salesforce say they communicate more effectively. In comparison, 76% say that it is easier to do their work on Salesforce. Additionally, 97% of the nonprofits see innovation potential with Salesforce.

Salesforce Nonprofit Success Pack (NPSP) Pricing

Salesforce offers 10 subscriptions of the Nonprofit Success Pack (NPSP) Enterprise Edition for FREE to eligible 501 (c) (3) nonprofit organizations. Many of the nonprofits that Apoorva has implemented enjoyed these FREE subscriptions and seldom need additional licenses.

First, what is meant by the term CRM?

Bear with me, gang! Before we talk tech, we need to briefly cover CRM as a concept.

Now, what is Salesforce?

Salesforce is a cloud-hosted CRM platform, designed to support organizations in executing their CRM strategy .

Where do nonprofits fit? (Slash, what the heck is NPSP?)

Salesforce can be customized to meet a nonprofit’s specific needs. But most orgs start out with an app installed on top of their Salesforce instance, called NPSP ( the Nonprofit Success Pack).

So how much does it really cost?

The rumors are true. Salesforce is free for nonprofit organizations, for the first 10 licenses. The NPSP app (that most nonprofits start out with) also comes at zero cost.

How can I tell if Salesforce is right for my organization?

Let’s start with the obvious. If you’re only drawn to Salesforce because it’s free, I can tell you that’s the wrong reason to lead with.

Friends, now ya know

I hope this was a helpful intro to Salesforce! But let’s get back to the reason why you’re here: your org is probably in need of a new CRM.

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