Slaesforce FAQ

is salesforce having issues

by Fabiola Murazik Published 2 years ago Updated 2 years ago
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Full Answer

What issues does Salesforce solve for its customers?

What does Salesforce do?

  • Leverage Customer Information to Increase Sales. ...
  • Gives You a Bird’s Eye View of Sales Pipeline. ...
  • Gauge and Determine Sales Opportunities. ...
  • Improves Your Marketing Pipeline. ...
  • Develop More Effective Sales Cycles. ...
  • Makes Teams More Efficient. ...
  • Reduce Conflicts on Sales Channels. ...
  • Boosts Lead Nurturing. ...
  • Provides Tools for Field Personnel. ...

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What are the pros and cons of Salesforce?

  • Low risk: Low acquiring cost and low-risk management as an organization tool.
  • Salesforce database helps in organizing and digitizing company sales records.
  • Allows customization of profiles for individual customers, and gives quick access to individual records.

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Why is Salesforce so complicated?

“Let us help.” Salesforce is definitely one of the most robust CRMs on the market. So at first, it will feel complicated and busy because it’s packed with tools and features that might not be appropriate for your needs. "Salesforce Is Too Complicated!"

How to be successful with Salesforce?

  • Analyze what the needs of the users are, then design, test, and develop software that meets those needs
  • Design Salesforce solutions and create effective project plans. ...
  • Suggest new software upgrades for the customers’ existing apps, programs, and systems

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Is there a Salesforce outage right now?

We provide transparency around service availability and performance for Salesforce products. There are no ongoing incidents!

When was the Salesforce outage?

To recap, on May 11 around 2100 UTC, a configuration change was applied to Salesforce's Domain Name System (DNS) servers that resulted in folks unable to access the software-as-a-service titan's products.

What happens when Salesforce is down?

Therefore, if the system is down, it directly impacts these departments. Considering that Salesforce is tied directly to business processes, lack of availability to its tools means the workflow comes to a standstill entailing customer communication delays and temporary collapse in business operations.

How long is Salesforce maintenance?

about four monthsWhether you are a developer or Salesforce admin, you will need to take the maintenance exam every release cycle. Each cycle is about four months long, which means you will take the exam approximately three times a year. Besides taking the actual exam, you will also need to pay the once-annual $100 maintenance fee.

Why can't I log into Salesforce?

Troubleshoot your Salesforce login Confirm your login credentials (username and password) are correct. Note: Usernames are not Case sensitive. Reset your Salesforce password. Confirm your browser bookmark directs you to the correct login page.

What caused Salesforce outage?

"Salesforce is experiencing a major disruption due to what we believe is a DNS issue causing our service to be inaccessible," CTO Parker Harris said in a statement. "We recognize the significant impact on our customers and are actively working on resolution.

Why is Salesforce so slow?

Slow load times can result from devices that don't meet Salesforce minimum technical requirements. Also, plug-ins, extensions, and excessive tabs can consume processing power and memory, degrading performance. The way your Salesforce org is configured can lead to slow performance.

Is Salesforce a buy?

The stock is still reasonably valued Therefore, I believe Salesforce still has a clear path toward generating double-digit revenue and earnings growth over the long term. At $175 a share, Salesforce trades at about 37 times its non-GAAP EPS forecast for fiscal 2023 and five times this year's sales.

Does Salesforce run on AWS?

Many Salesforce products run on AWS. In addition, Salesforce customers can build on AWS to extend their Salesforce capabilities.

How do I check Salesforce maintenance status?

How to access the Salesforce maintenance examsType your Webassessor email in the box on the right.Check your inbox or other folders for new email from [email protected] your current credential status. ... Click on the module link, and follow the instructions to complete your maintenance.You're done!

What is the next Salesforce release?

Today, Salesforce announced that the Spring '22 Release preview is live and, for the first time, includes new innovations from Slack. The Spring '22 Release update will be generally available on February 14 and will include hundreds of new products and features.

Do Salesforce certifications expire?

If you fail to complete your maintenance module by your assigned date, your certification will expire. It's also worth noting that the expiry of one certification can affect the status of another.

Is Salesforce down today?

According to its status page Salesforce is currently up. You can check the most recent events in the 'Recent Outages and Issues' on our page.

How can I get notified when Salesforce is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Salesforce is having issues?

There are two main options: You can check the Salesforce status page or you can subscribe to StatusGator for free alerts and notifications when the...

Salesforce status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that: An outage that hasn't been communicated yet via the Salesforce status page. Some local issues with a small g...

Where do you get the official Salesforce status?

We use the official Salesforce status page.

Recent Salesforce Outages and Issues

Follow the recent outages and downtime for Salesforce in the table below.

Supported Features

If Salesforce is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Salesforce Down?

Are you experiencing issues with Salesforce? Sign up to receive notifications when Salesforce publishes outages.

Cyberattacks seek to exploit increasingly connected systems

In the last few years, companies of all sizes – and especially large enterprises – have increasingly connected multiple cloud-based solutions to get a unified view across the business. This shift has created a popular new attack vector for cybercriminals: data warehouses .

Rigorous security reviews are becoming standard

In the security audits CloudKettle does for its customers, one area Poirier’s team always looks into is data governance. Do they have a daily governance policy? How is it structured? Or – does it even exist? Up until this year, customers hadn’t always thought about it.

Multi-factor authentication addresses evolving threats

MFA adds an extra layer of security to the login process by requiring users to verify their identity with two or more pieces of evidence (“factors”).

How many apps are there in Salesforce?

The marketplace, known as the Salesforce AppExchange, launched in 2006. Since then, the number of apps available has only grown. Today, there are over 5000 apps, from Asana to the Lightning Knowledge dashboard. At least 300 of these apps are mobile-ready, too, with an increasing focus on mobility for the future.

How many cloud tiers does Salesforce have?

For a start, generally speaking, Salesforce comes in four different tiers, as you can see below. It’s also important to note the four different clouds available, too: Sales Cloud, Service Cloud, Marketing Cloud, and Commerce Cloud. Each of these “clouds” is catered towards its target area.

Is Salesforce easy to use?

Ease of use: Salesforce is straightforward and intuitive, so you can spend more time focusing on business than wondering how to handle the software. You can also log in from multiple devices, including a dedicated mobile app, and view and update customers’ data with ease.

Can you customize Salesforce?

Customization options: You can completely customize Salesforce the way you want and need it to be. You perform this with either point-and-click tools or via code for more in-depth customization. You can also add custom fields and tabs, email templates, enhanced reports and dashboards, and automated task management.

Does Salesforce have add ons?

Salesforce has few problems when it comes to add-ons. In fact, users will have access to one of the largest third-party app marketplaces in the world of CRM. That means integrating essential apps like Zendesk and QuickBooks is a complete breeze. The marketplace, known as the Salesforce AppExchange, launched in 2006.

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