Slaesforce FAQ

is salesforce inbox still around on vpn

by Kenneth Little Published 2 years ago Updated 2 years ago
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Best Answer chosen by Admin Avidev9 I dont think salesforce can tunnel through a VPN. For this I guess you have to have a web exposed Webservice /Endpoint which will redirect you to your internal webservice.

Full Answer

What can you do with Salesforce and Microsoft Outlook integration?

Boost your team's productivity and keep communications in sync with the Outlook integration and the Outlook integration with Inbox. Bring together the two platforms you use everyday: Salesforce and Microsoft Outlook. View and work with Salesforce data directly in Outlook, create Salesforce records, and log emails and events back to Salesforce.

What is Salesforce inbox and how do I get Started?

Salesforce Inbox is an add-on product for Sales Cloud, Service Cloud, and Force.com. Try it today on Gmail, Outlook, Android or iOS mobile applications! For more information on Inbox including set up and training resources, go to our Inbox Getting Started page!

Can Salesforce tunnel through a VPN?

Or salesforce can connect to the VPN and consume the web service ? THanks for help ! I dont think salesforce can tunnel through a VPN. For this I guess you have to have a web exposed Webservice /Endpoint which will redirect you to your internal webservice.

What can you do with Salesforce view?

View and work with Salesforce data directly in Outlook, create Salesforce records, and log emails and events back to Salesforce. Your teams stay in sync and you don't have to switch applications and do manual data entry. Haven't made the move from Salesforce Inbox yet?

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Is Salesforce Inbox retired?

In March 2021, we are planning to retire the legacy versions of the Inbox add-in for Outlook and Chrome extension for Gmail. Since your organization may use this older version, we wanted to let you know to move to the new version.

Does Salesforce have an Inbox?

Salesforce Inbox is a productivity tool to integrate Salesforce with emails, such as Outlook and Gmail. It is available with additional cost, except your company already purchased additional products that include Inbox. Inbox work in Core Salesforce platform which is Sales Cloud, Service Cloud, and Lightning Platform.

How do I enable my Inbox in Salesforce?

Admins are prompted to contact Salesforce Customer Support.From Setup, enter Inbox in the Quick Find box, then select Setup Assistant under Inbox.Enable Make Inbox Available to Users.

Does Salesforce Inbox work with Outlook?

Add Salesforce Inbox features to your integration with Microsoft® Outlook® or with Gmail™ to give your reps access to more tools to increase their productivity. You already have the integration enabled.

What is the cost of Salesforce Inbox?

$25 per month per userSalesforce Inbox licenses costs $25 per month per user, and is integrated with Gmail and Outlook.

How does Salesforce Inbox work?

An Inbox license unlocks Inbox features in the Outlook integration, Gmail integration, and Lightning Experience, and also provides access to the Inbox mobile app. Email integrations let sales reps work with Salesforce data directly in Microsoft Outlook and Gmail or in the Salesforce Inbox mobile app.

How do I install Salesforce inbox?

Navigate to Organization | Add-ins. On the add-ins screen, click the plus icon in the upper-left corner, and then select Add from the Office Store. In the search field, enter Salesforce Inbox and click the magnifying glass search icon. Switch Salesforce Inbox to On.

Does salesforce Inbox work with Service Cloud?

Salesforce Inbox is an add-on product for Sales Cloud, Service Cloud, and Force.com. Try it today on Gmail, Outlook, Android or iOS mobile applications!

What is Salesforce Outlook integration?

The Salesforce integration with Outlook is one of a suite of products that give sales reps the power to work from their email applications, while keeping Salesforce data up to date. The integration provides Salesforce data directly within Outlook, and the ability to log emails and events to Salesforce records.

Does Salesforce Inbox automatically log emails?

If a contact already exists in your Salesforce instance, emails should be logged automatically to that contact without being prompted each time.

Why is Salesforce for Outlook not working?

Make sure the Salesforce for Outlook SFO icon is present in the system tray. If SFO icon is not present, try to run it by double clicking on the icon from the Desktop and wait a few seconds to see if it shows up in the System Tray. If nothing happens, try to restart your computer and see if the icon shows up.

What is the difference between Salesforce for Outlook and Outlook integration?

The Outlook integration lets users work with Salesforce records and certain Salesforce features while in their Outlook email or calendar. This integration is meant to replace the Salesforce for Outlook side panel and even offers more features that Salesforce for Outlook does not.

Why is Salesforce an app?

Because Sales is always on the go, Salesforce has made sure to make all of this available in an app, so email sends and reminder tasks can be done without a bulky laptop. This product was created with Sales in mind and really can improve efficiency and accuracy, so they can focus on closing those deals!

How many hours do sales reps spend on email?

Not only that, but they are also one of the most time consuming priorities that Sales reps have. It is not uncommon for reps to spend an average of 13 hours per week on reading, composing, or sending email messages.

Why is it important to log emails?

It is important that every email be logged correctly, so those interactions can be used by others, such as Account Management, or Customer Support when they need to help customers , as well. The last thing you need is an Account Manager reaching out to a customer to upsell when a Sales Rep is already working with the client.

Can you send emails later in Salesforce?

Sales reps can also use a “Send Later” feature that allows emails to be sent on a delay from within Salesforce. This allows your reps to take full advantage of the most opportune time to reach out to prospects and customers.

Is Salesforce Inbox per user?

Although Salesforce Inbox is included in a lot of packages, including High Sales Velocity and Sales Cloud Einstein, there is still a per-user cost. Also, it looks like emails cannot be linked to custom objects via the mobile app.

Salesforce Inbox Reviews

It’s easy to use and intuitive. I especially like sharing time slots of my availability to clients and prospects where they simply choose a time and it populated both of our calendars. Even better I can track their activity related to my email.

Is Salesforce Inbox Safe?

Yes. Salesforce Inbox is very safe to use. This is based on our NLP (Natural language processing) analysis of over 433 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for Salesforce Inbox Is 45.7/100.

Is Salesforce Inbox Legit?

Yes. Salesforce Inbox is a totally legit app. This conclusion was arrived at by running over 433 Salesforce Inbox User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Salesforce Inbox Is 45.7/100.

Is Salesforce Inbox not working?

Salesforce Inbox works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

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