Slaesforce FAQ

is salesforce or act better

by Maryse Bergnaum Published 2 years ago Updated 2 years ago
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Salesforce has better workflow automation than Act because of its more complex interface and features like automated alerts when milestones are reached during workflows. The main difference between Act and Salesforce is that Act’s workflow automation capabilities are nowhere near as developed.

If you look at cloud pricing for both, you will find that ACT! generally costs much less; however if you are even remotely considering a cloud option, Salesforce provides a much more comprehensive and dynamic experience. It's not even close. ACT's solution is not web-based and offers very limited functionality overall.

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Is there anything better than Salesforce?

Here the top alternatives to Salesforce as a CRM software: Best for ease of use: Pipedrive. Best for top rated: Insightly. Best for enterprise: HubSpot CRM. Best for value: Agile CRM.

Is Salesforce still the best?

After so much research and analysis on the various customer relationship management software's, Salesforce is recommended as the best CRM software for businesses as it offers everything needed to make it faster and easier to close sales for a business.

Which one is better SAP or Salesforce?

User interface: Salesforce provides a better user interface and configuration solutions as compared to the SAP cloud. CRM for Better use: Compared to SAP CRM, the Salesforce CRM is demanding because of its easy usability and user-friendly UI.

Why Salesforce is not good?

The main drawback of Salesforce is its confusing pricing, which can quickly get expensive. We would have preferred simpler more transparent pricing like some of its competitors offer. Also, while Salesforce is generally easy to use, there is also somewhat of a learning curve to get the most out of it.

Why do people love Salesforce so much?

One of the reasons that Salesforce is so popular is that it is packed with features like no other CRM software; features such as contact management, workflow creation, task management, opportunity tracking, collaboration tools, customer engagement tools, analytics and an intuitive, mobile-ready dashboard.

Is it prestigious to work at Salesforce?

It explains why Salesforce has been ranked at the top of several "Best Workplace" lists over the years. Salesforce, the San Francisco-based cloud computing company that sells customer relationship management tools has landed on several prestigious "Best Workplace" lists the last couple of years.

Can a non IT person learn Salesforce?

You don't have to have an IT Background to pursue a career as in Salesforce, although it certainly helps.

Is Salesforce easy to learn?

Is Salesforce easy to learn? Though Salesforce is extensive, it is not difficult to learn. If you put your mind and concentration into learning the Salesforce CRM and at the same time take up this online Salesforce Training course, you will be able to master Salesforce within weeks.

Does Salesforce require coding?

As Salesforce is a low-code or no-code application development platform, you don't need to have a coding background to become a Salesforce Developer which makes it a perfect career choice for you if you wish to launch your IT career without any prior coding experience.

Who is Salesforce biggest competitor?

Top Salesforce AlternativesMicrosoft.Oracle.SAP.SugarCRM.Zoho.Sage.Zendesk.CRMNEXT.

Will Salesforce survive?

Salesforce as a Game Changer It's predicted that SaaS CRM solutions will reach a deployment rate of 80 to 85% by 2025. The CRM software market in itself is estimated to grow at a rate of about 14% annually in the short-term, through 2017.

Why do people still use Salesforce?

Salesforce provides various reporting tools that will help you review data and save both your time and money. Their tools can help you achieve the goal of improving business through a simple view of the information relating to sales, marketing, commerce, and customer service.

CRM Pricing

Subscription services from Salesforce.com range anywhere from $25 to $300 per user per month, depending on the package selected. While this may or may not seem like a huge expense to you, keep in mind that all of their per-user products are billed annually and require an annual contract.

CRM Reliability

I’m not saying that Salesforce isn’t a great product, but there is a history of lawsuits where service is concerned. There are some major issues with their applications, however, including timeout errors, fields and objects that won’t load, and service disconnection.

CRM Support

The service offerings from Salesforce.com are rather expensive and offer little in the way of options for small business owners. CRM implementations will fail without adequate support and training.

Pricing Info

Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.

General Info

Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads. It has lead management and marketing automation tools to help you improve your conversions.

Pricing Info

Act! is available on a variety of pricing packages from entry-level to a full-featured cloud-based CRM to provide solutions catered to your business needs. It also offers a 14-day free trial with no download or credit card information required so you can test out the software and its features.

General Info

Act! understands the needs of small and mid-sized businesses and it works towards making the customer experience a remarkable one.

Popular Act! Alternatives

Almost as important as features and client support quality are pricing packages offered by Salesforce CRM and Act!. Even though cost should not be the sole factor it’s surely a key thing to think about. You should try to find a flexible pricing package that can be matched with your business size and painlessly scaled up if your company grows.

What is the difference between Salesforce and Act?

The quality and timeliness of support are an important parameter while comparing Salesforce with Act. Salesforce offers phone, email, tickets, training as support to its customers while Act provides phone, email, live support, tickets, training.

How many reviews does Salesforce have?

Salesforce has 20 reviews while Act has not received any reviews. Be the first one to write Act review.

Is Salesforce the same as Act?

CRM software solutions have quickly become one of the most crucial tools in the market. Salesforce is not the only CRM software available, and it is not necessarily the perfect choice for your requirements. That is why we have compared Salesforce with Act, weighing one software against the other. If you’re reading this comparison, then you're probably interested in choosing Salesforce or Act. Salesforce provides features like Cloud Computing, Contact Manager, CRM & Sales Reports, CRM Analytics, Customer Support, etc. Whereas, Act provides Case Management, Contact Manager, CRM, CRM & Sales Dashboards, CRM & Sales Reports and other such functionalities. Additionally, we've added Creatio (formerly bpm’online) to this comparison to help you make an informed decision.

Is Salesforce a monthly payment plan?

Below is the comparison of the starting price and payment method of Salesforce and Act. You can purchase Salesforce with Monthly payment plan. Whereas, Act provides Monthly payment plan. Both Salesforce and Act provide free trials for you to test the software before purchasing.

Why the cloud is at the center of the conversation

One key defining element of Salesforce is that is completely cloud-based, and unavailable in an on-premise version. ACT is an old-school CRM, it is available in on-premise and a newly designed cloud version (although this is not web-based). Fundamentally, this is one the big philosophical differences between the two.

Mobility, Access to Data, and Usability

Cloud software enables users to access data from any location and respond to market changes significantly fast. It can strongly benefit remote users, like external sales teams, who make or break a sale by their ability to check inventory levels, schedule shipping, or provide a service from an off premise location, but must have mobile access.

User Experience and Software Design

Not much has changed for ACT! by Sage, since its inception. Its’ interface resembles many of it's earlier versions. ACT! was once a CRM marketplace leader, and it greatly relies on that reputation and fundamental design that made it popular.

Costs and other considerations

It's very hard to compare apples to apples in the area of costs when comparing ACT! and Salesforce. If you look at cloud pricing for both, you will find that ACT! generally costs much less; however if you are even remotely considering a cloud option, Salesforce provides a much more comprehensive and dynamic experience. It's not even close.

Likelihood to Recommend

marketing tool. It is compiled of a lot of exceptional services with the best

Cons

Social Integration: The tool has a basic feed for LinkedIn information to feed into the system. The infusion of more Social Selling "signals" and "feeds" would be very helpful to instill more social selling into the framework.

Likelihood to Renew

There are a lot of good SaaS options on the market but SwiftPage ACT still has a place in the mix today. It depends on your needs, goals, processes, and people

Usability

ACT follows the basic rules you would expect for this type of software, but actually doing anything sophisticated with it is near impossible without assistance or training. Unless you use it regularly it is difficult to use. I wouldn't recommend it unless you have internal IT support and it will be used regularly.

Support Rating

Following a few interactions with support staff over the phone where we failed to correct the issues we were calling about, we ended up going back to the consultant who we purchased the software through and continued to use her for support rather than call Swiftpage ACT! directly.

Implementation Rating

Delay your upgrades! ACT appears to ship out new software with virtually no checking and no concern about bad installs do to their customers.

Alternatives Considered

ACT! CRM is more cost effective than like a Salesforce, but that is for a reason, it lacks a lot of the functionality that a Salesforce has. Pipedrive is actually another cost effective platform I've been evaluating as a potential ACT! CRM replacement. I like it's modern day look and feel versus ACT!.

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