Slaesforce FAQ

is salesforce secutre

by Amaya Ratke Published 3 years ago Updated 2 years ago
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Salesforce has security built into every layer of the Platform. The infrastructure layer comes with replication, backup, and disaster recovery planning. Network services have encryption in transit and advanced threat detection.

How secure is Salesforce?

In addition, salesforce.com is hosted in a secure server environment that uses a firewall and other advanced technology to prevent interference or access from outside intruders. Customer Data is stored on a primary database server with multiple active clusters for higher availability.

Is your Salesforce system holding sensitive customer data?

Your Salesforce system holds a lot of sensitive customer data. Don’t fall victim to one of these common sins, errors, and blindspots. Marketing technology, or 'martech', keeps getting more complex and more vital to the way companies do business.

What can you do with Salesforce?

See a more complete view of customers by combining sales and service. Easily build, optimize, and personalize campaigns and journeys. Engage buyers online and in-store with B2C and B2B commerce.

What can you do with Salesforce platform encryption?

Natively encrypt your most sensitive data at rest across all of your Salesforce apps with Platform Encryption. Monitor, prevent, and mitigate threats to sensitive data. Monitor, Prevent, and Mitigate Threats to Sensitive Data. See who is accessing critical business data, when, and from where with Event Monitoring.

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Can Salesforce get hacked?

Salesforce announced this week that it rewarded ethical hackers with more than $2.8 million in bounties for finding vulnerabilities throughout 2021. More than 4,700 reports on suspected vulnerabilities were submitted to Salesforce last year, and the highest bounty paid was $30,000.

Can Salesforce see my data?

Can any salesforce employee see my data? No, Only some set of data engineers can access your data as they are at data centres where it is stored, but every access is logged. Also, if you Grant login access to Salesforce Support agent, they can also see and view your data, its also monitored and recorded.

How do I ensure security in Salesforce?

Salesforce Security GuideSalesforce Security Basics. ... Authenticate Users. ... Give Users Access to Data. ... Share Objects and Fields. ... Strengthen Your Data's Security with Shield Platform Encryption. ... Monitoring Your Organization's Security. ... Real-Time Event Monitoring. ... Security Guidelines for Apex and Visualforce Development.More items...

Is Salesforce a cyber security company?

Security Partnership Salesforce builds security into everything we do so businesses can focus on growing and innovating. Together, with our customers and partners, Salesforce treats security as a team sport - investing in the necessary tools, training, and support for everyone.

Does Amazon use Salesforce?

Through this expanded partnership, Salesforce has chosen Amazon Connect as its preferred contact center technology and will resell Amazon Connect as part of its new upcoming offering, Service Cloud Voice, making it easy for organizations to deliver better customer service at a lower cost.

Where do Salesforce objects live?

The Salesforce Platform stores data in relational tables. The records in these tables contain data for the structure of the platform itself as well as user created data. For example, the data about the configuration and settings of an account are already in-built as a relational table.

Is data in Salesforce encrypted?

Yes, Salesforce has encryption solutions for your data while it is in transit and at rest. These various encryption strategies are designed to protect your data at all times.

Is Salesforce backed up?

As is the case with most other SaaS applications, Salesforce customers are responsible for backing up and protecting their own data. Remember that SaaS applications are not immune to data loss simply because they reside in the cloud.

What is Salesforce security?

Salesforce Shield is a trio of security tools that helps admins and developers build extra levels of trust, compliance, and governance right into business-critical apps. It includes Shield Platform Encryption, Event Monitoring, and Field Audit Trail.

Is HubSpot secure?

HubSpot products are hosted with cloud infrastructure providers with SOC 2 Type 2 and ISO 27001 certifications, among others. The certified protections include dedicated security staff, strictly managed physical access control, and video surveillance.

What is field-level security in Salesforce?

Field-level security is a setting that lets Salesforce admins define user restrictions as to who can access specific org data. The setting lets the admin control which user profiles can view, edit, and save information on specific fields.

What is Salesforce shield?

Salesforce Shield is a trio of security tools that helps you build extra levels of trust, compliance, and governance right into your business-critical apps. It includes Shield Platform Encryption, Event Monitoring, and Field Audit Trail.

1. Salesforce is secure by default

Straight out of the box, Salesforce is very secure and locked down. Given that Salesforce came out of an era where there were publicly maintained lists of default accounts and passwords for some SaaS applications, it is encouraging to see a platform which starts in a secure state.

2. Salesforce uses the principle of least privilege

Salesforce’s data model is based on the principle of least privilege. This means the platform starts with granting a user the minimum data privileges required to perform business functions. If more data access is needed, then those can be provisioned using permission sets and permission set groups.

3. Salesforce has inherent data exfiltration controls

Out of the box, Salesforce does not have any outside access, which is often required for integration with other internal or external 3rd party systems. Integrating endpoints and servers securely with Salesforce is easy because it enforces both client side and server side data connections.

4. Salesforce provides basic data encryption controls

Salesforce provides the needed data encryption controls required to comply with data governance and security requirements. The platform ships with basic encryption capabilities which can be enhanced by using advanced encryption offered by the Shield platform.

5. Salesforce provides detailed auditing and logging capabilities

Salesforce audit trails are detailed and extensive, providing the much-needed ability to assess the real-time security events in a Salesforce org. In addition, the audit trail logs do not allow privileged users to overwrite or erase the logs to cover their tracks.

The Challenge is Real

We may not have to contend with Hollywood writers penetrating our security perimeters, but we should recognize that we do maintain valuable enterprise data in our Salesforce Orgs – especially customer personal data or personally identifiable information (PII) .

Answer the Question

Security is the process of maintaining a reasonable level of vigilance to allow you to focus resources on moving your business forward. So, when is your Salesforce Org not secure? It’s when these three important points are missed:

Salesforce DevSecOps: Security is a Process, Not a Destination

If you have a Salesforce DevSecOps process in place that provides positive answers to the questions above, you’ll know that your security is proactive and your posture is strong. Otherwise, your process is likely reactive and requires reinforcement – you’ll need support from the top in terms of budget and resources.

Take Action

Here are some immediate actions you can take to secure your Salesforce Org:

Summary

There should be a regular cadence as well as an ad hoc capability to evaluate Salesforce security. This way, you’ll have both the confidence and intelligence that the processes protecting your Org are being followed diligently – while making it harder for the ‘bad guys’ to sneak past!

How does Salesforce work?

Salesforce Platform allows you to create and manage a centralised, cloud-based IT governance framework, including: 1 Control over administration profiles to ensure the only people making changes are those authorised to do so 2 A collaborative environment to publish policies and promote their review and discussion 3 Rich user-permission sets, user profiles, and record types to provide specific views of data for each type of user 4 Workflow to receive, review, and approve change requests from multiple parties

What is Salesforce platform?

Salesforce Platform is unified and connected with robust APIs and services perfect for system integration of back-office systems, communities and more. Salesforce Platform empowers multiple types of integration, including API integration, data integration, business logic integration, and user interface integration. With Salesforce, no datasource is out of reach.

Does Salesforce store PII?

As more customers use Salesforce to store PII, sensitive, confidential, or proprietary data, they need to ensure the privacy and confidentiality of that data to meet both external and internal data compliance policies. Designed to allow you to retain critical app functionality — like search, workflow, and validation rules — while maintaining full control over encryption keys and set encrypted data permissions to protect sensitive data from unauthorised users, Platform Encryption allows you to natively encrypt your most sensitive data at rest across all your Salesforce apps.

1. Counting on Salesforce to handle it all

Experienced security pros aren't going to fall into the "they'll secure it" trap, but some smaller companies or IT shops with no security specialization do.

2. Not specifying a security program and owner

Recognizing a shared responsibility is first, and any responsibility needs an owner. RevCult found that many companies persistently lack clear security programs for the platform, the tools needed to support the program, and Salesforce security expertise.

3. Not classifying data

Not all data is not the same, so different types of information require different levels of security. This is a key principle recognized, for example, in the still-emerging zero trust security approach.

4. Not understanding workflows and processes across departments

Cross-functional blind spots persist around how a company’s Salesforce organization is actually used. Salesforce is a customizable platform, with workflows getting turned into custom configurations and settings. Often, those doing the configuration reside in lines-of-business or departments.

5. Misconfiguring APIs

It’s also important to keep in mind that some of the security issues involve Salesforce application programming interfaces (APIs). That’s especially relevant considering the amount of data coming in and out of Salesforce to support a multitude of end-to-end business processes.

6. Misconfigured communities or other elements

Salesforce is a big platform with a lot of different elements, options, and functions.

7. Not continually broadening the security effort

Security program ownership, as noted above, will help prevent or remediate basic errors. As Salesforce implementations expand, however, it will take the proverbial village to expand efforts to secure data from errors such as the communities configuration.

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What is Visualforce component?

The <apex:includeScript> Visualforce component allows you to include a custom script onthe page. In these cases be very careful to validate that the content is sanitized and does not includeuser-supplied data. For example, the following snippet is extremely vulnerable as it is includinguser-supplied input as the value of the script text. The value provided by the tag is a URL to the JavaScriptto include. If an attacker can supply arbitrary data to this parameter (as in the example below), they canpotentially direct the victim to include any JavaScript file from any other web site.

Is the where clause secure?

While the WHERE clause case may seem to be the most complicated, it is actually the most straightforwardto secure. If all you need is to customize the WHERE clause, you can use what is known as a parameterizedquery. This feature exists in most if not all query language frameworks, for now we’ll just go over howto do this in Apex.

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