Do Salesforce surveys cost money?
The pricing is simple, $12 per user per month with unlimited surveys and unlimited responses. But the minimum contract is an annual contract for 20 users, $2,880 per year.
Can you do surveys in Salesforce?
Create engaging, easy-to-use surveys by using a simple editor to collect feedback and information from your customers. With Feedback Management capabilities, you can deliver relevant and personalized experiences to your customers.
Do you need a community to use Salesforce surveys?
Survey creators can invite any participant to take the survey. Participants don't have to be part of your org or community. To send surveys to participants: Create and enable a Salesforce community.
How do I enable surveys in Salesforce?
Enable SurveysFrom Setup, in the Quick Find box, enter Survey , then select Survey, and then click Survey Settings.Enable Surveys. ... To create surveys that are accessible to people who don't have Salesforce accounts in your company, select a community.More items...
How do I send a survey to a customer in Salesforce?
Send a Survey Invitation from a ProcessEnter a name for this action. ... Select an active survey.Select a question or the survey link. ... Select the email template used to send the invitation. ... Select the recipient type. ... Select the recipient based on the object that's associated with the process.More items...
What is survey builder in Salesforce?
Salesforce survey empowers the Salesforce users to create complex surveys using a simple editor within your Salesforce Org. This functionality can be leveraged by Sales or Service Cloud customers to receive 300 survey responses before any additional purchase is required.
How do I use surveys in Salesforce?
Create a SurveyFrom the App Launcher, find and select Surveys.To open the Survey Builder, click New.Enter a name for the survey.To use the survey as a template survey, select Create survey as a template. ... Edit the survey's Welcome page. ... To add a question page, click Add Page in the sidebar.More items...
Are Salesforce surveys anonymous?
Participants can take the survey without revealing their name or other identifying information. Participants can submit their response multiple times. Participants with Salesforce accounts in your org can access their response record in Salesforce after completing the survey.
How do I create a community survey in Salesforce?
1: From Setup, enter Survey in the Quick Find box, then select Survey Settings. 2: Check which community is selected as the default community for creating public survey invitations. 3: Enter Communities in the Quick Find box, then select All Communities. 4: Open the Community Builder of the default community.
How do I add a survey question in Salesforce?
Create a SurveyFrom the App Launcher, find and select Surveys.Click New.Enter a name for the survey.To use the survey as a template, select Create survey as a template. ... Edit the survey's Welcome page. ... To add a question page, in the sidebar, click Add Page.To add a question to the page, click Add Question.More items...
How do I view survey responses in Salesforce?
Gain insights into responses by using the Analyze tab in the Survey Builder to view and export response data.
How do you create a community survey?
10 Steps to Conducting Community SurveysOutline Your Goals. What are you hoping to accomplish with your community survey? ... Set Benchmarks. ... Choose Your Target Community. ... Consider Your Survey Questions Carefully. ... Create a Shareable Mission Statement. ... Test Your Survey. ... Choose Your Survey Method. ... Analyze the Responses.More items...•