Slaesforce FAQ

is samanage built on salesforce

by Ignatius Strosin Published 3 years ago Updated 2 years ago
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Since Samanage is currently the only service management solution that's natively built on Service Cloud technology, the developers have been rolling out new products that allow existing customers to connect their support software with the Salesforce platform.

Create a Connected App in Salesforce

In Salesforce, create a connected app. In Lightning Experience, from Setup, enter App in the Quick Find box, and select App Manager. Click New Connected App. In Salesforce Classic, from Setup, enter Apps in the Quick Find box, and select Apps. Under Connected Apps, click New.

Test the SSO Configuration

In Salesforce, from the App Launcher, find and open the Samanage app. If you configured the Samanage logo and icon for the connected app, the App Launcher displays them. If identity provider–initiated SSO is configured properly, Salesforce creates an application session.

Pricing Info

The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need.

General Info

Samanage is a cloud-based IT service desk and asset management service that helps you to keep a tighter tab on things.

Pricing Info

Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.

General Info

Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads. It has lead management and marketing automation tools to help you improve your conversions.

Popular Salesforce CRM Alternatives

In case you are still having doubts about which service will work best in your case it might be a sensible idea to take a look at each service’s social metrics. These metrics are quite often a sign of how popular every product is and how wide is its online presence. For instance Samanage Twitter account has currently 6896 followers.

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